Most common
problems & fixes

Is your GE 17 letting you down? Don't worry, we're here to help. Check out our list of the most common problems and how to fix them yourself.

Frost or ice crystals on frozen food

Door left open or too frequent/long door openings

Check to see if package is holding door open

Automatic icemaker does not work

Icemaker power switch is not on

Set the power switch to the on position

Slow ice cube freezing

Door left open or temperature control dial not set cold enough

Check to see if package is holding door open; adjust temperature control dial

Refrigerator does not operate

Refrigerator in defrost cycle

Wait about 30 minutes for defrost cycle to end

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Quick setup

Follow these easy steps to get your GE 17 Refrigerator up and running in no time.

1

Read All Instructions

Before using the refrigerator, read all instructions completely and carefully to ensure safety and proper operation.

2

Select a Suitable Location

Do not install the refrigerator where temperatures will fall below 60°F (16°C). Ensure the floor can fully support the refrigerator when fully loaded.

3

Allow Adequate Clearances

Ensure necessary clearances for ease of installation, proper air circulation, and plumbing and electrical connections: Sides 3/4″ (19 mm), Top 1″ (25 mm), Back 1″ (25 mm).

View the rest of the steps

GE Model 16: The Cool Innovator

Did you know the GE Model 16 was one of the first fridges to introduce adjustable shelves? It's like a customizable wardrobe for your food!

GE Model 17: The Quiet Achiever

The GE Model 17 boasted a whisper-quiet operation, making it the perfect companion for midnight snack raids without waking the household!

Troubleshooting

The GE 17 Refrigerator has some known problems that occur often. Here are some easy to do solutions for the problems or error codes your GE might be giving you.

Icemaker Power Switch Not On

The icemaker is not producing ice because the power switch is turned off. Ensure the icemaker power switch is in the ON position. If the switch is on, ensure the green power light is illuminated. If ice cubes are stuck, switch the power to OFF and remove the cubes.

Frost on Frozen Food

Frost or ice crystals form on frozen food due to the door being left open or too frequent door openings. Ensure the door is closed properly and not obstructed by packages. Reduce the frequency and duration of door openings to maintain optimal temperature.

Refrigerator Not Cooling

The refrigerator is not cooling because it is in a defrost cycle. Wait approximately 30 minutes for the defrost cycle to complete. If the issue persists, check if the refrigerator is properly plugged in and the controls are set correctly.

More Troubleshooting

Important Safety Information

Ensure the refrigerator is properly installed and located according to the Installation Instructions before use. Do not allow children to climb, stand, or hang on the shelves.

Installation Requirements

Do not install the refrigerator where the temperature will go below 60°F (16°C) as it will not run often enough to maintain proper temperatures. Install on a floor strong enough to support it fully loaded.

Care and Cleaning

Regularly clean the interior and exterior to maintain performance. Keep an open box of baking soda in the refrigerator to reduce odors, replacing it every three months.

Warranty Information

GE offers a one-year warranty for parts and labor for defects in materials or workmanship and a thirty-day warranty for the water filter cartridge if included.

Temperature Controls

Turning the dial to 0 stops cooling in both compartments, but does not shut off power to the refrigerator. Manage temperature settings to ensure optimal cooling.

Clearance Specifications

Allow for clearances: Sides 3/4″ (19 mm), Top 1″ (25 mm), Back 1″ (25 mm) to ensure ease of installation, proper air circulation, and plumbing and electrical connections.

Automatic Icemaker

The icemaker includes a power switch and feeler arm. Ensure the feeler arm is in the correct position for operation, and regularly check for proper functioning.

Consumer Support

For assistance, contact GE support at 800 GE CARES (800.432.2737) or visit the website. Ensure your product is registered for warranty and support services.

Maintenance

Check out our tips to prevent many common issues and extend the life of your GE Refrigerator.

Proper Installation Location

Do not install the refrigerator where the temperature will go below 60°F (16°C). This can prevent the refrigerator from running often enough to maintain proper temperatures. Ensure it is installed on a floor strong enough to support it fully loaded.

Allow Adequate Clearances

For ease of installation, proper air circulation, and plumbing and electrical connections, allow clearances of 3/4 inch (19 mm) on the sides, 1 inch (25 mm) at the top, and 1 inch (25 mm) at the back.

Leveling the Refrigerator

Adjust the leveling legs near each front corner of the refrigerator to ensure it is stable and level.

Interior Cleaning and Maintenance

Keep an open box of baking soda in the refrigerator to neutralize odors, replacing it every three months. Regularly clean the interior of the refrigerator.

Care for Moving the Refrigerator

Secure all loose items such as grilles, shelves, and drawers by taping them securely in place. Ensure the refrigerator stays in an upright position during transportation.

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tech specs

Need more info? Please have a look at the tech specs of the watch. We’ve used Latest technology & quality materials

General Specifications

  • Model Numbers: 16, 17, 18
  • Type: Top-Freezer

Installation Requirements

  • Clearance - Sides: 3/4 inch (19 mm)
  • Clearance - Top: 1 inch (25 mm)
  • Clearance - Back: 1 inch (25 mm)
  • Minimum Temperature for Operation: 60°F (16°C)

Features

  • Shelves: Full-width, adjustable
  • Icemaker: Optional, not all models
  • Storage Drawers: Fruit and Vegetable Drawers, Utility Drawer

Temperature Controls

  • Control Type: Dial
  • Control Settings: 0 stops cooling, does not cut power

Energy and Efficiency

  • Installation Skill Level: Basic mechanical skills required
  • Installation Completion Time: 15 minutes

GE Models 16, 17, and 18 Refrigerators

The GE Models 16, 17, and 18 top-freezer refrigerators are designed to seamlessly blend innovative technology with user-friendly features, making them a top choice for modern households. These models are crafted to offer ample storage space, ensuring that every inch is optimized for maximum efficiency and convenience. With adjustable shelves and spacious compartments, users can easily organize and access their food items. The refrigerators are engineered to maintain optimal temperature settings, which keeps your produce fresh and your beverages perfectly chilled. Moreover, the models are designed with energy efficiency in mind, reducing electricity consumption while delivering superior performance. The robust design, coupled with a sleek exterior, ensures that these refrigerators not only serve a functional purpose but also enhance the aesthetic appeal of your kitchen. Whether you are upgrading your kitchen or replacing an old unit, the GE Models 16, 17, and 18 stand out as reliable and efficient choices for discerning consumers.