Most common
problems & fixes

Is your Hoover 0565-5287 letting you down? Don't worry, we're here to help. Check out our list of the most common problems and how to fix them yourself.

Cleaner not picking up efficiently

The belt or brushes may need replacing, dust container is full, filters are dirty, or there are blockages.

Empty the dust container, clean the filters, check for blockages, and inspect the belt for signs of wear.

Dust container full or choked with fine dust

Dust container is not emptied regularly.

Empty the dust container following instructions in the manual.

Hose blocked

Solid objects or debris obstructing the hose.

Clear the blockage following the instructions in the manual.

Blockage in cleaner base

Debris or objects are obstructing the cleaner base.

Clear the blockage by turning the cleaner over and checking that the brushes are free to rotate.

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Quick setup

Follow these easy steps to get your Hoover 0565-5287 Vacuum Cleaner up and running in no time.

1

Unpacking and Checking

When first unpacking your Hoover 0565-5287 Vacuum Cleaner, ensure all items are included: Cleaner Body, Handle with securing screw, Crevice tool, Dusting Brush, Grooming Nozzle, and Pet Hair and Allergen Remover. If any parts are missing, contact your retailer or the Hoover helpline.

2

Handle Assembly

Insert the handle into the body of the cleaner. Ensure the handle is flush with the body of the cleaner. Tighten the large screw (pre-fitted to the handle's upper hole) to secure it. Insert the small screw into the handle's lower hole and tighten.

3

Dust Container Check

Check that the dust container is properly fitted to ensure optimal performance.

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Cyclonic Power

The Hoover 0565-5287 features a cyclonic cassette filter kit that will make you feel like you're cleaning with the power of a mini tornado!

Pet Hair Specialist

Say goodbye to pet hair with the specialized Pet Hair & Allergen Remover nozzle. Your furry friend's fluff doesn't stand a chance!

Troubleshooting

The Hoover 0565-5287 Vacuum Cleaner has some known problems that occur often. Here are some easy to do solutions for the problems or error codes your Hoover might be giving you.

Thermal Cut Out

The cleaner switches off automatically to prevent overheating. Switch off the cleaner, unplug it, and correct the fault such as emptying the dust container or clearing blockages. Allow about 30 minutes for the thermal cut out to reset before using the cleaner again.

Low Suction

The cleaner is not picking up efficiently due to a full dust container or blocked filters. Empty the dust container and clean the filters as instructed in the manual. Ensure the nozzle height is set correctly and the brushes are rotating properly.

Blocked Hose

The hose may be blocked, affecting the cleaner's performance. Check and clear the hose of any blockages. Refer to the manual for detailed instructions on clearing blockages.

More Troubleshooting

Safety Precautions

The Hoover 0565-5287 Vacuum Cleaner is double insulated and must not be earthed. The plug is fitted with a 13 amp fuse. Ensure the appliance is used only for its intended purpose as described in the instructions, and only use attachments recommended or supplied by Hoover.

Carpet Care Control Selector

For floor cleaning under low furniture, the cleaner can be lowered to the floor by pressing the pedal. When cleaning hard floors like vinyl or linoleum, switch the 'Carpet Care Control Selector' to the 'Hard floor' position. The cleaner should be kept in an upright position while using cleaning tools.

Troubleshooting Common Issues

If the cleaner is not picking up efficiently, check if the dust container is full, filters need cleaning, or if there are blockages. For blockages, inspect the cleaning tool, extension tube, and hose. If the cleaner overheats, it will reset itself in about 30 minutes.

Environmental Considerations

The appliance is marked according to the European directive 2002/96/EC on Waste Electrical and Electronic Equipment (WEEE). Disposal must be carried out in accordance with local environmental regulations.

Features and Components

The vacuum cleaner includes a handle with securing screw, crevice tool, dusting brush, grooming nozzle, pet hair and allergen remover, and a flexible hose among other components. These features ensure effortless cleaning and are designed to cater to various cleaning needs.

Maintenance and Cleaning

Filters should be kept clean for optimal performance. Hoover recommends washing the Dust Manager cassette filters after five container empties. The filters should be washed under hand warm water without using hot water or detergents. Regular maintenance will ensure continued safe and efficient operation.

Service and Spare Parts

For servicing or repairs, contact an authorized Hoover service engineer. Always use genuine Hoover spares and consumables to replace parts. For service, call the Hoover Service Office, which has a nationwide network of over 500 engineers.

Maintenance

Check out our tips to prevent many common issues and extend the life of your Hoover Vacuum Cleaner.

Cord Safety

If the supply cord is damaged, stop using the cleaner immediately. The supply cord must be replaced by an authorized Hoover service engineer to avoid a safety hazard.

After Use

Switch the cleaner off and remove the plug from the electricity supply. Always switch off and remove the plug before cleaning the appliance or attempting any maintenance task.

Filter Maintenance

Wash filters under hand warm water. Do not use hot water or detergents. Ensure filters are clean for optimal cleaning performance. Hoover recommends washing the Dust Manager cassette filters after every 5 container empties.

Blockage Prevention

If your cleaner is not picking up efficiently, the belt or brushes may need replacing. Ensure the dust container is emptied, filters are cleaned, and check for blockages. Remove the hood and inspect the belt and brush assembly if needed.

Attachment Use

Only use attachments recommended or supplied by Hoover. When using cleaning tools, keep the cleaner in the upright position to avoid possible damage to carpets or floor coverings.

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tech specs

Need more info? Please have a look at the tech specs of the watch. We’ve used Latest technology & quality materials

Power Features

  • Plug Fuse: 13 amp
  • Insulation: Double insulated

Design and Build

  • Handle: Securing screw
  • Body: Cleaner body
  • Door: Door release

Cleaning Features

  • Tools Included: Crevice tool, Dusting Brush, Grooming Nozzle, Pet Hair and Allergen Remover
  • Mini Turbo Nozzle: Integrated Crevice Tool J28
  • Carpet Care Control: Selector

Maintenance

  • Filter Kit: Cyclonic Cassette Filter Kit: HEPA Premotor Filter and Foam U44
  • Pre Motor Filter: S77
  • Agitator: Y14
  • Belt: V17
  • Hose: D1

Safety

  • Child Safety: Do not let children play with the appliance
  • Cord Safety: Supply cord must be replaced by an authorized Hoover service engineer

Hoover 0565-5287: A Revolution in Home Cleaning

Introducing the Hoover 0565-5287, an innovative dust management system designed to redefine your cleaning experience. This model is engineered with advanced features that ensure efficient and effortless cleaning, making it an indispensable tool for maintaining a spotless home. The Hoover Dust Manager, known for its superior suction power, tackles the toughest dirt and debris with ease, ensuring your carpets and floors are left impeccably clean. Its ergonomic design includes a handle with a secure grip, making maneuverability a breeze, while the integrated cord storage and swivel hook enhance convenience during use and storage. Safety is paramount with Hoover, and this model is no exception, featuring double insulation and a fitted 13-amp fuse for added protection. Whether you are dealing with everyday messes or tackling stubborn pet hair and allergens, the Hoover 0565-5287 is your reliable partner in achieving a cleaner, healthier home environment. Experience the future of cleaning with Hoover's commitment to quality, safety, and environmental responsibility.