Most common
problems & fixes

Is your Hoover S5615 letting you down? Don't worry, we're here to help. Check out our list of the most common problems and how to fix them yourself.

Cleaner won't run

Not firmly plugged in or no voltage in wall plug

Plug in firmly or check fuse or breaker

Suction low

Filter dirty or obstruction in hose, piping, or cleaning tools

Clean filter or determine if there's a blockage in the hose or piping

Dirt container full or mispositioned

Dirt container needs to be emptied

Check and empty the dirt container if necessary

Low voltage circuit incorrectly installed

Problem with low voltage circuit wiring or components

Short low voltage terminals at the power unit to test or check wiring and components

View all problems & fixes

Quick setup

Follow these easy steps to get your Hoover S5615 Vacuum Cleaner up and running in no time.

1

Unpacking and Inspection

Carefully remove the vacuum cleaner and all its components from the packaging. Check for any visible damage or missing parts. If any issues are found, contact Hoover customer service before proceeding.

2

Assembly

Begin by assembling the vacuum cleaner according to the diagram provided in the manual. Attach the handle to the main body of the vacuum cleaner. Ensure all parts are securely connected.

3

Connecting the Hose

Insert the hose into the designated hose inlet port on the vacuum cleaner. Make sure it is firmly connected to avoid air leaks during operation.

View the rest of the steps

Warranty Wonder

Did you know? The Hoover S5620, S5625, and S5626 models come with an extra 2-year warranty on their suction motors, while the S5630, S5635, S5636, and S5640 models extend that to a whopping 5 years!

Ten-Year Triumph

For the S5630, S5635, S5636, and S5640 models, the suction motor is covered for a full decade! That's ten years of worry-free vacuuming!

Troubleshooting

The Hoover S5615 Vacuum Cleaner has some known problems that occur often. Here are some easy to do solutions for the problems or error codes your Hoover might be giving you.

Cleaner won't run

The cleaner does not start when turned on. Ensure the cleaner is plugged in firmly. Check the wall plug for voltage. Replace any blown fuses or reset tripped breakers. If the problem persists, contact Hoover customer service or check the Yellow Pages for authorized service centers.

Suction low

The cleaner has weak suction power. Clean the filter if dirty. Check for obstructions in the hose, piping, or cleaning tools. Ensure that the dirt container is not full or mispositioned. Verify that all inlet valves are properly closed.

Unit not starting after resetting breaker

The unit fails to start even after resetting the circuit breaker. Consult the Yellow Pages for a Hoover service center or contact Hoover customer service for assistance. Ensure the system is connected to a properly grounded outlet.

More Troubleshooting

Warranty Details

The Hoover S5620, S5625, and S5626 models come with a full five-year warranty on all parts and labor, plus an additional two-year warranty on the motor. Models S5630, S5635, S5636, and S5640 also have a five-year warranty on parts and labor, but extend the motor warranty to five years.

Electrical Safety

Always operate the cleaning system at the specified voltage. Never handle the plug or appliance with wet hands and unplug the cleaner when not in use. Turn off all controls before unplugging and avoid using the vacuum with a damaged cord or plug.

Attachment Usage

Only use attachments recommended by The Hoover Company, as others might cause hazards. Disconnect the hose from the wall inlet and cord from the electrical outlet when not in use or before servicing the motorized nozzle.

Installation Precautions

Ensure proper installation of system tubing and wall valves. Incorrect installation might lead to air leaks or reduced suction power.

Suction Motor Warranty

Models S5610 and S5615 have a five-year warranty on the suction motor, whereas models S5620, S5625, and S5626 extend it to seven years. Models S5630, S5635, S5636, and S5640 provide a ten-year warranty on the suction motor.

Intended Use

Use the vacuum cleaner only for its intended purpose as described in the manual. Do not use it to pick up flammable or combustible liquids like gasoline, or in areas where they may be present.

Maintenance Tips

Regularly empty the dust container and clean the filter, especially when picking up fine materials like powder. Ensure the dirt container is not full or mispositioned to maintain optimal performance.

Problem Solving

If the cleaner won't run, check if it's firmly plugged in, and ensure there is voltage in the wall plug. If the suction is low, inspect for obstructions in the hose or piping, and verify that all inlet valves are properly closed.

Maintenance

Check out our tips to prevent many common issues and extend the life of your Hoover Vacuum Cleaner.

Regular Filter Maintenance

Ensure the filter is cleaned regularly to maintain optimal suction. Remove the dirt container by unlatching the latches located on each side, then clean the filter thoroughly.

Avoid Blockages

Regularly check hoses, wands, and other attachments for blockages. If suction is low, inspect the system for obstructions and clear them to restore performance.

Proper Power Connection

Ensure the vacuum is plugged in firmly and there is voltage in the outlet. Check and replace any blown fuses or reset tripped breakers to ensure the cleaner runs smoothly.

Handle with Care

Always unplug the cleaner when not in use and before maintenance. Do not use the vacuum with a damaged cord or plug, and avoid handling the appliance with wet hands.

Use Recommended Attachments

Only use attachments recommended by Hoover to avoid hazards. When using accessory kits, keep body parts away from moving parts and disconnect the hose and cord when not in use.

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tech specs

Need more info? Please have a look at the tech specs of the watch. We’ve used Latest technology & quality materials

Warranty

  • Parts and Labour: Five years for all models
  • Suction Motor (S5610, S5615): Five years
  • Suction Motor (S5620, S5625, S5626): Seven years
  • Suction Motor (S5630, S5635, S5636, S5640): Ten years
  • Attachment Set: One year warranty

Power Unit

  • Voltage: Operates only at voltage specified on power unit
  • Intended Use: Household use

Safety Instructions

  • Electrical Safety: Unplug cleaner when not in use. Turn off all controls before unplugging.
  • Use Restrictions: Do not use with damaged cord or plug. Avoid using to pick up flammable or combustible liquids.

Hoover Central Vacuum Systems: A Comprehensive Overview

The Hoover Central Vacuum Systems, including models S5620, S5625, S5626, S5630, S5635, S5636, S5640, S5610, and S5615, offer a powerful solution for household cleaning, combining advanced technology with reliable performance. These models are designed to provide exceptional cleaning efficiency with their robust suction power, ensuring thorough removal of dirt and debris from various surfaces. Each model is backed by a comprehensive warranty, with a five-year coverage on parts and labor and extended warranties on the motors, highlighting Hoover's commitment to quality and customer satisfaction. The S5620, S5625, and S5626 models boast an additional two-year warranty on the suction motor, while the S5630, S5635, S5636, and S5640 offer an extended five-year motor warranty, ensuring long-term reliability. These central vacuum systems are engineered for ease of use and maintenance, featuring user-friendly components such as an exhaust muffler, dust container, and filtration body. Hoover's focus on durability and functionality makes these central vacuum systems an ideal choice for those seeking a dependable and efficient cleaning solution for their homes.