Most common
problems & fixes

Is your Hoover S5713 letting you down? Don't worry, we're here to help. Check out our list of the most common problems and how to fix them yourself.

Nozzle won't pick-up

Low suction

Ensure the nozzle is firmly plugged into the receptacle.

Agitator brush roll won't run

Hose power cord or nozzle power cord not firmly plugged in

Firmly plug in the hose power cord and nozzle power cord.

Cleaner won't operate

Broken or worn belt

Replace the belt with a new one.

Cleaner not picking up dirt

Floor surface set to 'BARE' in wrong position

Set floor surface to 'RUG' position.

View all problems & fixes

Quick setup

Follow these easy steps to get your Hoover S5713 Vacuum Cleaner up and running in no time.

1

Unpacking

Carefully remove the vacuum cleaner from its packaging, ensuring all components are accounted for.

2

Assembling

Push the wand/tool latch on the hand grip to the unlock symbol. Push the hand grip down onto the wand so that the button projection fits into the slot.

3

Connecting Hose and Nozzle

Attach the hose to the vacuum cleaner unit and ensure it is securely connected. Connect the appropriate nozzle for your cleaning needs.

View the rest of the steps

Warranty Wonders

Did you know the Hoover S5573 and S5675 models come with a whopping 10-year warranty on the suction motor? That's a decade of cleaning power!

Nozzle Know-How

The S5697 model features a standard nozzle, while the S5701 boasts the PowerMAX™ nozzle, and the S5711 and S5713 come with the Wind Tunnel™ nozzle for a whirlwind cleaning experience!

Troubleshooting

The Hoover S5713 Vacuum Cleaner has some known problems that occur often. Here are some easy to do solutions for the problems or error codes your Hoover might be giving you.

Nozzle won't pick-up

The nozzle is not able to pick up debris effectively. Ensure that the hose power cord, nozzle power cord, or cordless hose is firmly plugged in. This can often resolve the issue by providing the necessary power for the nozzle to operate properly.

Agitator brush roll won't run

The agitator brush roll is not rotating as expected. Check if the belt is broken or worn. If so, replace the belt to restore functionality. Additionally, ensure that the floor surface setting is correct. If set to 'BARE', switch to 'RUG' position to enable the agitator brush roll.

Low suction

The vacuum cleaner is experiencing reduced suction power. Inspect the cleaner for potential blockages that could be restricting airflow. Clear any obstructions to improve suction. Additionally, check filters and ensure they are clean and properly installed.

More Troubleshooting

Warranty Information

The Hoover S5697, S5701, S5703, S5709, S5711, S5713, S5671, S5672, S5673, S5674, S5675, and S5573 vacuum cleaners come with a limited warranty. The power unit has a five-year warranty, the suction motor for Models S5671 and S5672 is also five years. Model S5673 offers a seven-year warranty, while Models S5573 and S5675 include a ten-year warranty on the suction motor. The attachment set has a full one-year warranty.

Safety Precautions

Users are advised to remove larger items from carpets and floors before vacuuming to prevent obstructions in the hose, wands, or nozzle connector, ensuring effective cleaning. To reduce risks of fire or electric shock, only use the vacuum cleaner for its intended purpose and avoid using damaged hoses.

Nozzle Descriptions

Specific models come with different nozzles. The Standard nozzle is used with Model S5697, the PowerMAX™ nozzle with Model S5701, and the Wind Tunnel™ nozzle is used with Models S5711 and S5713.

Hose and Attachment Types

The vacuum models feature different hose configurations. Models S5697, S5701, and S5703 use a corded hose, while Model S5709 uses a cordless hose. It is essential to use only the attachments recommended by Hoover to ensure safety and optimal performance.

Maintenance and Parts

For maintenance, it is recommended to use genuine Hoover replacement parts. When replacing the belt, use Belt No. 40201045. For the headlight, use Hoover part No. 27317-307, a fused bulb. The agitator brush roll should be replaced with part No. 48414-071.

Maintenance

Check out our tips to prevent many common issues and extend the life of your Hoover Vacuum Cleaner.

Plug Connection

Ensure the vacuum cleaner is firmly plugged into a receptacle to avoid power issues.

Belt Maintenance

Use only a genuine HOOVER Belt No. 40201045 for replacement when necessary to ensure effective operation.

Floor Surface Setting

Set the floor surface to the 'RUG' position for effective cleaning if it is incorrectly set to 'BARE'.

Clearing Blockages

Remove larger items from carpets and floors before vacuuming to prevent obstructions in the hose, wands, or nozzle connector.

Intended Use

Use the vacuum cleaner only for its intended use as described in the owner's manual and only with recommended attachments to prevent hazards.

)

tech specs

Need more info? Please have a look at the tech specs of the watch. We’ve used Latest technology & quality materials

Warranty

  • Power Unit Warranty: Five years - All models
  • Suction Motor Warranty: Five years - Models 5671; Seven years - Model S5673; Ten years - Model S5573 & Model S5675
  • Attachment Set Warranty: Full one year warranty

Hose Type

  • Corded Hose: Models S5697, S5701, S5703
  • Cordless Hose: Model S5709

Nozzle Type

  • Standard Nozzle: Model S5697
  • PowerMAX™ Nozzle: Model S5701
  • Wind Tunnel™ Nozzle: Models S5711, S5713

Hoover Central Vacuum Systems: Models S5697 to S5573

The Hoover Central Vacuum Systems, comprising models S5697, S5701, S5703, S5709, S5711, S5713, S5671, S5672, S5673, S5674, S5675, and S5573, represent a pinnacle of efficient and reliable home cleaning technology. These models are equipped with features designed to enhance performance and user convenience. Each unit is built with a powerful suction motor, with specific models offering extended warranties of up to ten years, ensuring long-term reliability and customer satisfaction. The vacuum systems come with a range of accessories, including a variety of nozzles such as the PowerMAX™ and Wind Tunnel™ for versatile cleaning, and a selection of hoses including both corded and cordless options. The attachments, such as crevice tools and dusting brushes, are crafted to tackle different surfaces and hard-to-reach areas effectively. With a comprehensive warranty and a design that prioritizes safety and ease of use, the Hoover Central Vacuum Systems are engineered to provide exceptional cleaning power for households, making them a preferred choice for consumers seeking durability and performance.