Most common
problems & fixes

Is your Hotpoint HS1621 letting you down? Don't worry, we're here to help. Check out our list of the most common problems and how to fix them yourself.

The internal light does not illuminate

The doors do not close properly or the seals are damaged

Check door alignment and seals, close doors properly

There is water at the bottom of the refrigerator

The water discharge hole is blocked

Unblock the water discharge hole

The refrigerator and the freezer do not cool well

The appliance has been over-filled or the temperature adjustment knob is in the wrong position

Reduce the amount of food stored and adjust the temperature knob

The food inside the refrigerator is beginning to freeze

The temperature adjustment knob is set too high

Adjust the temperature knob to a lower setting

View all problems & fixes

Quick setup

Follow these easy steps to get your Hotpoint HS1621 Refrigerator up and running in no time.

1

Positioning the Appliance

Place the appliance in a well-ventilated, humidity-free room. Ensure that the rear fan grills are not obstructed, as the compressor and condenser require good ventilation to function correctly and save energy.

2

Avoiding Heat Sources

Ensure the appliance is away from any sources of heat such as direct sunlight or an electric stove.

3

Electrical Connections

After transporting the appliance, position it vertically and wait at least 3 hours before connecting it to the electricity mains. Ensure the appliance is earthed and the plug is compliant with the law.

View the rest of the steps

Adjustable Shelves

The Hotpoint HS1621 and KSF1622 come with adjustable shelves, making it super easy to store large containers or that extra tall bottle of soda!

Eco-Friendly Design

Hotpoint is committed to the environment, using quality recycled components to help minimize waste and keep costs down. It's a win-win for your wallet and the planet!

Troubleshooting

The Hotpoint HS1621 Refrigerator has some known problems that occur often. Here are some easy to do solutions for the problems or error codes your Hotpoint might be giving you.

The internal light does not illuminate

The light inside the refrigerator is not turning on. Check if the plug has been inserted properly into the electrical socket. If the problem persists, replace the light bulb by accessing it through the cover and replacing it with a similar bulb of the correct wattage (15W or 25W).

The refrigerator and the freezer do not cool well

The cooling performance of the appliance is insufficient. Ensure that the temperature adjustment knob is set to the correct position. Avoid over-filling the refrigerator or freezer, and ensure that the doors are closed properly and not opened too frequently.

The food inside the refrigerator is beginning to freeze

Items in the refrigerator are unexpectedly freezing. Adjust the temperature adjustment knob to a lower setting to prevent freezing. Ensure that food is not in direct contact with the back inside wall of the refrigerator.

More Troubleshooting

Installation Guidelines

The refrigerator should be installed in a well-ventilated, humidity-free room, away from heat sources like direct sunlight or stoves. After transport, set it vertically for at least 3 hours before plugging it in.

Temperature Control

Adjust the temperature using the TEMPERATURE ADJUSTMENT knob. Avoid setting it too high with large food quantities, as it may lead to excessive frost and energy consumption.

Maintenance and Cleaning

Disconnect the appliance from electricity before cleaning. Use a sponge with lukewarm water and bicarbonate or neutral soap for cleaning. Regularly clean the water discharge hole to prevent blockages.

Safety Precautions

The appliance should only be used by adults for storing and freezing food. It must not be installed outdoors. Repairs should be carried out by experienced personnel to avoid injury or further malfunction.

Troubleshooting Tips

If the appliance does not work, check that it is plugged in, the socket is functional, and the temperature knob is set correctly before seeking professional assistance.

Electrical Connection

Ensure the appliance is earthed and the plug complies with local laws. The socket should support the maximum power indicated on the data plate, typically 150 W, with a voltage range of 220-240V.

Storage Recommendations

For optimal storage, place fresh fish and meat above the fruit and vegetable bins, fresh cheese above these bins, and cooked food on any shelf. Use designated compartments for eggs, butter, margarine, and drinks.

Defrosting Process

The refrigerator has automatic defrosting. Avoid using sharp objects to speed up defrosting as it may damage the refrigeration circuit.

Environmental Considerations

Hotpoint is committed to environmentally friendly practices. Packaging and old appliances should be disposed of carefully, with parts like the door and plug removed to prevent hazards.

Maintenance

Check out our tips to prevent many common issues and extend the life of your Hotpoint Refrigerator.

Regular Cleaning

Clean the external and internal parts, as well as the rubber seals, using a sponge soaked in lukewarm water and bicarbonate of soda or neutral soap. Avoid using solvents, abrasive products, bleach, or ammonia. Clean removable accessories with warm water and dishwashing liquid, then rinse and dry them.

Avoiding Odours

To maintain an odour-free refrigerator and prevent stains, ensure all food is covered or sealed properly. If the appliance is switched off for an extended period, clean the inside and leave the doors open.

Defrosting

The refrigerator has an automatic defrosting function. Clean the discharge hole regularly to ensure water flows out easily. Do not use sharp objects to defrost.

Temperature Adjustment

Use the temperature adjustment knob to set the desired temperature. Avoid setting it at high values with large quantities of food and high ambient temperatures, as this can lead to excessive frost and energy consumption.

Food Storage

Arrange food properly inside the refrigerator. Store fresh fish and meat above the fruit and vegetable bins, fresh cheese above the bins, and cooked food on any shelf. Do not place hot food directly into the refrigerator.

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tech specs

Need more info? Please have a look at the tech specs of the watch. We’ve used Latest technology & quality materials

General Specifications

  • Model: HS1621, KSF1622
  • Brand: Hotpoint

Electrical Specifications

  • Power Consumption: 150 W
  • Voltage: 220-240V

Features

  • Temperature Control: Adjustable knob
  • Defrosting: Automatic

Design

  • Shelving: Adjustable and removable
  • Special Compartments: Fruit and Vegetable bin, Bottle shelf

Safety and Maintenance

  • Cleaning: External and internal parts can be cleaned with lukewarm water and bicarbonate of soda
  • Safety Certification: Complies with EEC directives for Low Voltage and Electromagnetic Compatibility

Hotpoint HS1621, KSF1622: Efficient Refrigeration Solutions

The Hotpoint HS1621 and KSF1622 refrigerators are designed to seamlessly blend practicality with innovation, offering an optimal solution for your refrigeration needs. Built with user-friendly features, these models come equipped with adjustable shelving, allowing you to easily store larger containers and maximize space within the refrigerator. The automatic defrost function ensures that the appliance remains efficient, while the temperature control system allows you to maintain precise cooling conditions tailored to your preferences. With a focus on hygiene, the refrigerators are crafted from materials that inhibit the formation of odors, keeping your food fresh and the interior of the appliance clean. These models, compliant with international safety standards, provide reliable performance and are supported by comprehensive after-sales service, ensuring peace of mind and long-term satisfaction for the consumer.