Most common
problems & fixes

Is your Hotpoint RLA36 letting you down? Don't worry, we're here to help. Check out our list of the most common problems and how to fix them yourself.

The appliance will not work

Power supply issues

Check plug is firmly positioned, check power supply with another appliance, check fuse/circuit breaker, and ensure the door is closed properly

The appliance is making a lot of noise

Rear pipe work obstruction or bulb issues

Ensure rear pipe work is clear, check bulb is screwed in correctly, and see 'Changing the Light Bulb' in the maintenance section

Ice builds up rapidly inside the fridge

Door not closing properly

Ensure nothing is stopping the door from closing properly and check that all feet/wheels are in contact with the floor

The temperature is too warm

Incorrect control settings or lack of ventilation

Turn the control wheel to a higher number, move the appliance away from heat sources, ensure proper ventilation, and check door closure

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Quick setup

Follow these easy steps to get your Hotpoint RLA36 Refrigerator up and running in no time.

1

Choose Location

Select a location for your fridge that is away from heat sources like cookers or direct sunlight and ensure there is adequate ventilation with at least a 30mm (1¼ inch) gap above.

2

Ventilation

If there is less than 30mm clearance above the fridge, a vent must be fitted to provide adequate ventilation. This is essential for efficient operation.

3

Position the Fridge

Move the fridge into position using the sides of the cabinet to avoid damage. Ensure that the mains cable is not trapped underneath or behind the fridge.

View the rest of the steps

Microban® Magic

The Hotpoint RLA34, RLA36, RLM34, and RLM36 come with Microban® technology, which is like having a tiny superhero inside your fridge fighting off harmful bacteria to keep your food fresh and your fridge sparkling clean!

Silent Symphony

Ever wondered what a fridge's playlist sounds like? The Hotpoint models hum and buzz a gentle symphony as they work, especially when first switched on. It's the sound of freshness being delivered!

Installation and Location

Choose a location for your fridge away from heat sources and allow for adequate ventilation with a 30mm gap above. Before plugging in, let the fridge stand in its final location for at least 15 minutes to settle.

Temperature Control

The temperature control wheel on the front adjusts the fridge's internal temperature. It should be set so that the internal temperature is 5˚C or colder, although some sections may be slightly warmer.

Microban® Technology

The fridge features Microban® antibacterial technology built into its components to protect against bacteria, keeping the fridge fresher and hygienically clean. Microban® does not wash out or wear out.

Troubleshooting and Support

If the fridge is not operating as desired after 24 hours, refer to the troubleshooting section. For technical difficulties, contact Hotpoint Service for assistance or to arrange for an engineer visit.

Safety Information

The fridge's cooling system contains a small amount of environmentally friendly but flammable gas. Ensure ventilation openings are clear of obstruction. The appliance must be earthed and should only be installed by a qualified electrician.

Useful Advice and Storage

Use the different storage zones for varying food items. For example, dairy products should be stored in the cool zone. Follow food packaging 'best before/use by' instructions for optimal storage.

Cleaning and Maintenance

Do not use detergent to clean the seals as it will cause damage. If going away, switch off the socket outlet, remove food, and clean the fridge as per instructions.

Recycling and Disposal

Dispose of old appliances separately from normal waste to optimize recycling and minimize environmental impact. Contact local authorities for proper disposal information.

Maintenance

Check out our tips to prevent many common issues and extend the life of your Hotpoint Refrigerator.

Installation Location & Air Circulation

Locate your fridge away from sources of heat such as cookers, radiators, or direct sunlight, as extreme temperatures can affect its performance. Ensure there is a 30mm (11/4 inch) gap above the fridge for adequate ventilation.

Handling and Moving

Take care when installing or moving the fridge to avoid damaging the pipes on the rear. Ensure the mains cable is not trapped underneath or behind the fridge.

Cleaning

Switch off the electrical supply and pull out the mains plug before cleaning. Remove food, wrap or cover it to keep it cool, and clean the interior with warm water and washing up liquid using a soft cloth.

Defrosting

The fridge compartment will defrost automatically. Ensure the defrost drain hole is kept clear and that stored food does not come into contact with the interior back wall.

Temperature Control

Adjust the control wheel as needed. Clockwise (higher number) for colder settings and anti-clockwise (lower number) for warmer settings. Use a Fridge Freezer Thermometer to ensure the correct temperature.

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tech specs

Need more info? Please have a look at the tech specs of the watch. We’ve used Latest technology & quality materials

Installation

  • Location: Away from heat sources with adequate ventilation (30mm gap above).
  • Electrical Supply: Must be earthed.
  • Levelling: Adjust front feet to ensure firm contact with the floor.

Controls

  • Temperature Control: Control wheel on front adjusts internal temperature.
  • Temperature Indicator: Shows when the compartment is operating at the correct temperature.

Storage Zones

  • Zone A: Cool - Dairy products, cheese, butter.
  • Zone B: Colder - General food storage.
  • Zone C: Coldest - Meat, fish, poultry.
  • Zone D: Salad Bin - Vegetables, fruit.

Features

  • Microban®: Antibacterial technology built into interior components.
  • Defrosting: Automatic defrosting in the fridge compartment.

Safety & Maintenance

  • Ventilation: Ensure openings are clear of obstruction.
  • Cleaning: Switch off electrical supply before cleaning; do not use detergent on seals.

Hotpoint RLA34, RLA36, RLM34, RLM36 Refrigerators: A Comprehensive Overview

The Hotpoint RLA34, RLA36, RLM34, and RLM36 models represent a pinnacle of efficient design and reliable performance in the realm of larder fridges. These refrigerators are engineered to fit seamlessly under a worktop, making them ideal for kitchens with limited space. The thoughtful design incorporates a control wheel on the front panel to adjust the internal temperature, ensuring that your food stays fresh and preserved at the optimal temperature of 5˚C or colder. Notably, these models are equipped with Microban® antibacterial technology embedded within the interior components, providing continuous protection against bacterial growth and keeping the fridge's interior hygienically clean throughout its lifespan. The refrigerators are designed for ease of installation with adjustable front feet for leveling and a reversible door hinge to accommodate various kitchen layouts. Furthermore, they offer environmentally friendly features, such as automatic defrosting and energy-efficient operation, making them a sustainable choice for modern households. These Hotpoint models are not only practical but also adhere to rigorous safety standards, ensuring peace of mind for every user.