Most common
problems & fixes

Is your Hotpoint RLM84 letting you down? Don't worry, we're here to help. Check out our list of the most common problems and how to fix them yourself.

The fridge will not work

Power supply issue or door not closed properly

Check plug, power supply, fuse/circuit breaker, and ensure the door is closed properly

Ice builds up rapidly inside the fridge

Door not closing properly

Check that nothing is stopping the door from closing properly

The fridge is making a lot of noise

Rear pipe work touching obstacles or fridge not level

Clear rear pipe work of obstacles and ensure fridge is level

The temperature is too warm

Control wheel set too low or poor ventilation

Turn control wheel to a higher number and ensure proper ventilation

View all problems & fixes

Quick setup

Follow these easy steps to get your Hotpoint RLM84 Refrigerator up and running in no time.

1

Choose a Location

Position your fridge away from heat sources such as cookers and radiators, and ensure there is a 100mm (4 inches) gap above for adequate ventilation.

2

Allow Fridge to Settle

Before plugging in, leave the fridge standing in its final location for at least 15 minutes to allow it to settle.

3

Plug In and Switch On

Connect the fridge to the electrical supply and switch it on. Ensure the appliance is earthed.

View the rest of the steps

Eco-Friendly Fridge

The Hotpoint RLA84 and RLM84 models love the planet! They use quality recycled components to help keep costs down and minimize material wastage. So, it's a win-win for your wallet and the Earth!

Bacteria Buster

Say goodbye to germs! These fridges come with Microban® antibacterial technology built into their surfaces, offering continuous protection against bacteria for the life of your fridge. It's like having a tiny superhero inside!

Troubleshooting

The Hotpoint RLM84 Refrigerator has some known problems that occur often. Here are some easy to do solutions for the problems or error codes your Hotpoint might be giving you.

The fridge will not work

The appliance is not functioning or does not operate when powered on. Ensure that the plug is firmly positioned in the socket outlet and that the power supply is switched on. Check the power supply with another appliance to verify it's working. Inspect the fuse or circuit breaker. Confirm that the fridge door is properly closed.

The interior light doesn’t work

The light inside the refrigerator does not illuminate when the door is opened. Switch off the electricity supply and pull out the mains plug. Check if the bulb is screwed in correctly. If the bulb is faulty, obtain a replacement SES 15 watt bulb from the Hotpoint Genuine Parts and Accessories Mail Order Hotline and replace it.

The temperature is too warm

The internal temperature of the fridge is higher than desired, affecting food preservation. Adjust the control wheel on the front of the worktop to a higher number to lower the temperature. Ensure the fridge is not overfilled, which could obstruct air circulation.

More Troubleshooting

Installation and Location

Choose a location for your Hotpoint RLA84, RLM84 refrigerator away from heat sources such as cookers or radiators to ensure optimal performance. Allow adequate ventilation with at least a 100mm (4 inches) gap above the fridge. The fridge should be positioned so a gap of at least 30mm (1¼ inch) is left at the hinge side of the door to allow easy removal of furniture. Ensure the fridge is securely held in place with the stability bracket to prevent tilting.

Temperature Control

The internal temperature of the fridge should be 5˚C or colder, although some sections like the salad bin may be slightly warmer. Use the control wheel on the front of the worktop to adjust the fridge's temperature. A temperature indicator located on the bottom right-hand side of the refrigerator wall shows whether the fridge compartment is at the correct temperature.

Microban® Technology

The fridge incorporates Microban® antibacterial technology, which is built into the interior components to protect against the growth of potentially harmful bacteria on the surfaces, keeping the fridge fresher and more hygienically clean. This technology is safe, durable, and effective, providing continuous protection throughout the fridge's life.

Safety and Precautions

Do not use any mechanical or electrical devices inside the fridge for defrosting as they may cause damage. Avoid storing poisonous, flammable, or dangerous substances in the fridge, and do not use aerosol sprays for defrosting or cleaning.

After Sales Service

Hotpoint offers a fully inclusive parts and labor guarantee for the first 12 months and free replacement parts for the first 5 years when fitted by a Hotpoint engineer. The after sales service is available 364 days a year with over 1100 trained specialists in the UK.

Electrical Connection

Ensure the refrigerator is properly connected to a suitable electrical supply voltage as stated on the appliance rating plate. The appliance must be earthed, and care should be taken to prevent the mains cable from being trapped underneath or behind the fridge during installation or movement.

Storage Zones

The fridge includes different storage zones. The 'Cool' zone is suitable for storing dairy products, cheese, butter, margarine, low-fat spreads, cooking fats/lards, and preserves such as jam, curd, marmalade, spread, salad dressing, or sauces.

Automatic Defrost

The Hotpoint RLA84, RLM84 refrigerator features an automatic defrosting system. During defrost periods, water droplets form on the interior back wall of the fridge and refreeze afterwards, eliminating the need for manual defrosting.

Cleaning and Maintenance

Switch off the electrical supply and unplug the fridge before cleaning. Use a straw to keep the defrost gutter drain hole clear. Avoid using detergents that can damage the seal and ensure the fridge is clean according to the recommended maintenance schedule.

Maintenance

Check out our tips to prevent many common issues and extend the life of your Hotpoint Refrigerator.

Installation Location

Choose a location for your fridge, away from any heat sources and allow adequate ventilation with a 100mm (4 inches) gap above.

Ventilation Openings

Ensure that ventilation openings are kept clear of obstruction to maintain efficient operation.

Handling and Moving

Take care when installing or moving the fridge to avoid damaging the pipes on the rear.

Leak Precaution

If you suspect a leak, do not switch on the fridge, but open the windows and doors to ventilate the room.

Defrosting

No manual defrosting is required as the fridge compartment will defrost automatically.

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tech specs

Need more info? Please have a look at the tech specs of the watch. We’ve used Latest technology & quality materials

General

  • Model Numbers: RLA84, RLM84
  • Manufacturer: Hotpoint

Dimensions

  • Space Required to Open Door: 600mm (24 inches)
  • Ventilation Gap Above: 100mm (4 inches)

Temperature Control

  • Temperature Adjustment: Control wheel on the front of the worktop
  • Optimal Temperature: 5˚C or colder
  • Temperature Indicator: Located on the bottom right hand side of the refrigerator wall

Technology

  • Antibacterial Technology: Microban®

Defrosting

  • Defrosting Type: Automatic

Safety

  • Positioning Requirements: Not below 6˚C or above 38˚C
  • Stability Bracket: Must be installed securely

Electrical

  • Electrical Supply: Must be earthed

Discover the Hotpoint RLA84 and RLM84 Refrigerators

The Hotpoint RLA84 and RLM84 refrigerators are exemplary models of efficiency and design that cater to modern kitchen needs. These larder fridges are crafted to offer optimal storage solutions with their spacious interiors, allowing for the convenient organization of various food items. Designed with Microban® antibacterial technology, these refrigerators ensure a hygienic environment by inhibiting the growth of potentially harmful bacteria, providing continuous protection throughout their use. Their automatic defrost feature minimizes maintenance efforts, making them a practical choice for households seeking convenience without compromising on hygiene. The adjustable temperature control ensures your food items are stored under optimal conditions, and the aesthetically pleasing design complements any kitchen decor while the robust build promises durability and reliability.