Most common
problems & fixes

Is your Indesit HM312NI letting you down? Don't worry, we're here to help. Check out our list of the most common problems and how to fix them yourself.

The appliance does not work

The plug has not been inserted into the electrical socket, or not far enough to make contact, or there is no power in the house.

Ensure the plug is inserted correctly and check the power supply.

The doors do not close properly

The seals are damaged or the doors are opened too frequently.

Check and replace damaged seals and minimize door opening frequency.

The refrigerator or freezer has been over-filled

Too much food is stored, blocking air circulation.

Reduce the quantity of stored items to allow proper air circulation.

Excessive frost formation

The TEMPERATURE ADJUSTMENT knob is set too high, or the doors are frequently opened.

Adjust the temperature knob to a lower value and minimize door openings.

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Quick setup

Follow these easy steps to get your Indesit HM312NI Refrigerator up and running in no time.

1

Positioning the Appliance

Place the appliance in a well-ventilated, humidity-free room. Ensure it is far away from any sources of heat such as direct sunlight or an electric stove. This helps the refrigerator operate efficiently.

2

Ensuring Proper Ventilation

Do not obstruct the rear fan grills. The compressor and condenser give off heat and require good ventilation to operate correctly and save energy.

3

Preparing the Appliance After Transportation

After transporting the appliance, carefully place it vertically and wait at least 3 hours before connecting it to the electricity mains.

View the rest of the steps

Chill Vibes Only!

The Indesit HM312NI is the coolest of cool cats in the kitchen. It’s not just a fridge-freezer, it’s your food’s best friend, keeping everything at just the right chill.

Eco-Friendly Flair

With a heart for the planet, this appliance loves recycling and energy efficiency. It’s the eco-warrior of the kitchen!

Troubleshooting

The Indesit HM312NI Refrigerator has some known problems that occur often. Here are some easy to do solutions for the problems or error codes your Indesit might be giving you.

Appliance Does Not Work

The appliance is not operational. Ensure the plug is securely inserted into the electrical socket and that there is power in the house.

Doors Do Not Close Properly

The refrigerator or freezer doors are not sealing correctly. Check the door seals for damage and ensure doors are closed firmly.

Frequent Door Opening

The doors are opened too frequently causing temperature imbalance. Minimize the frequency of door openings to maintain optimal temperature.

More Troubleshooting

Retention of Instruction Book

The Instruction Book must be kept handy for reference as it contains important details on the safe and proper use of the appliance. If you sell or pass the appliance to someone else, make sure this book is also provided so the new owner can become familiar with the appliance and safety warnings.

Using the Refrigerator and Freezer

Use the refrigerator and freezer to store and freeze food products according to the manual's instructions. Do not place hot food directly into the refrigerator as it will increase the internal temperature and consume more energy.

Safety Precautions

Do not touch the appliance with bare feet or with wet hands. Do not touch internal cooling elements to avoid skin abrasions or frost/freezer burns. Always unplug the appliance by pulling the plug, not the cable.

Avoiding Mould and Odours

To prevent mould and unpleasant odours, ensure food is covered or sealed properly. If switching off for an extended period, clean the inside and leave the doors open.

Positioning and Connection

The appliance must be installed indoors and should not be exposed to rain or storms. Ensure the socket can withstand the maximum power of the appliance, and the voltage must be within the range indicated on the data plate.

Defrosting Instructions

Do not speed up the defrosting process using devices other than the scraper provided. Leave the door open until the frost has melted completely, which can be aided by placing containers with lukewarm water in the freezer compartment.

General Safety

The appliance was designed for domestic use and is not intended for commercial or industrial use. Repairs by inexperienced persons may cause injury or further malfunctioning. Always switch off and disconnect the appliance before cleaning or maintenance.

Recycling and Disposal

Hotpoint is committed to helping the environment by using quality, recycled components to minimize material wastage. Always consult a qualified electrician if in doubt about the electrical supply to your appliance.

Maintenance

Check out our tips to prevent many common issues and extend the life of your Indesit Refrigerator.

Avoid Overloading

Do not fill the appliance with too much food: cold air must circulate freely for food to be preserved properly. If circulation is impeded, the compressor will work continuously.

Maintain Proper Temperature

Set the TEMPERATURE ADJUSTMENT knob correctly. If set on high values with large quantities of food or high ambient temperatures, it can cause excessive frost formation and energy consumption.

Defrost Regularly

Defrost the appliance if ice forms. A thick layer of ice makes cold transference to food products more difficult and results in increased energy consumption.

Ensure Good Ventilation

Place the appliance in a well-ventilated room and do not obstruct the rear fan grills. The compressor and condenser require good ventilation to operate correctly and save energy.

Avoid Direct Heat

Ensure that the appliance is protected from direct sunlight and do not place it near heat sources like stoves.

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tech specs

Need more info? Please have a look at the tech specs of the watch. We’ve used Latest technology & quality materials

General Specifications

  • Model Number: HM312NI
  • Brand: Indesit

Electrical Specifications

  • Power Consumption: 150 W
  • Voltage Requirement: 220-240V

Certifications and Standards

  • CE Marking: Conforms to EEC directives: Low Voltage Equipment - 73/23/EEC & 93/68 EEC, Electromagnetic Compatibility 89/336/EEC, 92/31/EEC & 93/68/EEC

Usage Instructions

  • Recommended Use: Domestic use only

Indesit HM312NI Refrigerator Freezer

The Indesit HM312NI Refrigerator Freezer is a versatile and reliable appliance designed to meet the cooling needs of modern households. Engineered with precision, this model offers an optimal balance of refrigeration and freezing capabilities, ensuring that your food items are preserved under ideal conditions. The fridge section features spacious compartments that are perfect for storing fresh produce, dairy, and beverages, while the freezer provides ample space for frozen goods. The design incorporates a user-friendly temperature adjustment knob, allowing you to easily set the desired cooling levels to suit your preferences. Additionally, the Indesit HM312NI boasts energy-efficient operation, ensuring that your electricity bills remain manageable while maintaining excellent performance. Its sleek exterior complements any kitchen decor, making it a stylish addition to your home appliances. With its robust build and advanced features, the Indesit HM312NI is a testament to Indesit's commitment to quality and innovation in home refrigeration solutions.