Most common
problems & fixes

Is your Samsung BQ1Q4T102 letting you down? Don't worry, we're here to help. Check out our list of the most common problems and how to fix them yourself.

Oven doesn't heat up

Oven may not be switched on, problems with internal electrical connections, clock may not be set, required settings not applied, household fuse blown, or circuit breaker tripped

Switch the oven on, set the clock, check settings, replace fuses or reset circuit breaker, call local service centre for electrical issues

Error code appears and oven does not heat up

Fault in the internal electrical circuit connection

Do not attempt to operate, call a licensed technician or local service centre

Oven's fan running without being set

Fan runs until the oven has cooled down after use

Call local service centre if fan continues to run after cooling down

Time display is blinking

Power failure

Set the clock again

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Quick setup

Follow these easy steps to get your Samsung BQ1Q4T102 Oven up and running in no time.

1

Initial Cleaning

Clean the oven thoroughly before using for the first time. Do not use sharp or abrasive cleaning materials. Wash the oven interior and wipe the front of the appliance with a damp cloth.

2

Setting the Clock

Press the Clock Button. The display will blink. Turn the Time/Temp Control Knob to set the hour of the day. Press the Clock Button to finish setting the clock or wait for about 10 seconds.

3

Preconditioning the Oven

Remove all accessories and operate the oven at the convection setting at 200 °C for 1 hour before using. Ensure your kitchen is well ventilated during this conditioning period as there will be a distinctive odor.

View the rest of the steps

Divide and Conquer

With the Samsung BQ1Q4T102, you can cook two different dishes at two different temperatures, all at the same time! It's like having two ovens in one. Perfect for those multi-course meals!

Steam Dream

Cleaning up after a big meal? No sweat! This oven uses the power of steam to clean itself. Just sit back and let the steam do the work!

Troubleshooting

The Samsung BQ1Q4T102 Oven has some known problems that occur often. Here are some easy to do solutions for the problems or error codes your Samsung might be giving you.

E-2*1

TEMP SENSOR ERROR Call your local Samsung service centre for assistance with this error. It indicates an issue with the temperature sensor, which requires professional evaluation and repair.

S-01

SAFETY SHUTOFF The oven has continued operating at the set temperature for a prolonged time. It is recommended to call your local service centre to investigate and resolve the issue.

SE

An error of the oven may cause low performance and problems in safety. Immediately stop using the oven and call your local Samsung service centre for professional assistance. This error suggests a potential safety risk requiring expert intervention.

More Troubleshooting

Environmental Responsibility

Samsung emphasizes the importance of disposing old appliances correctly to protect the environment. The appliance must not be disposed of with household rubbish. Information about collection dates and public disposal sites can be obtained from local refuse departments or councils.

Technical Specifications

The oven operates on a power source of 240 V ~ 50 Hz, with a maximum output power of 3950 W. It has a usable capacity of 65 liters and dimensions of 595 x 595 x 566 mm for the outside oven cavity.

Special Features

The Samsung BQ1Q4T102 oven includes a divider mode that allows independent cooking in two separate sections, enhancing energy efficiency and convenience. It also features a steam cleaning function that uses steam to clean the interior safely.

Cleaning and Maintenance

The oven offers a self-cleaning mode that burns leftover grease at high temperatures, and the door locks automatically during this process. Steam cleaning is also available for safe interior cleaning.

Installation Requirements

The electrical installation of the Samsung BQ1Q4T102 oven must be performed only by a licensed electrician, and the oven must be installed according to the supplied instructions. It must be connected to the mains power supply in observance of relevant safety recommendations.

Safety Features

The oven includes a safety shutoff feature, cooling fan, and child safety function. The oven surfaces become hot during operation, and care should be taken when touching heating elements or interior surfaces to avoid burns.

Oven Controls and Usage

The oven is equipped with pop-up knobs for operation and time/temperature control. It includes features like setting the oven temperature, kitchen timer, and auto cook programs with 25 available options for cooking, roasting, and baking.

Maintenance

Check out our tips to prevent many common issues and extend the life of your Samsung Oven.

Regular Cleaning

Ensure the oven is regularly cleaned to prevent the build-up of grease and grime. Use the self-cleaning function by setting the oven to the self-cleaning mode, which uses steam to effectively clean the interior.

Avoid Overheating

Do not operate the oven at high temperatures for extended periods as this can cause the surfaces to become extremely hot, potentially leading to burns and damage. Ensure the oven is switched off after use.

Proper Use

Only use the oven for cooking household foods. Do not use it to store flammable materials or other inappropriate items.

Error Handling

If error codes appear or the oven fails to heat up, there may be an issue with the internal electrical connections. Contact a local Samsung service center for assistance.

Safe Opening

Exercise caution when opening the oven door during or after cooking, as hot air and steam may escape rapidly, posing a burn hazard.

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tech specs

Need more info? Please have a look at the tech specs of the watch. We’ve used Latest technology & quality materials

Technical Specifications

  • Power Source: 240 V ~ 50 Hz
  • Volume (Usable Capacity): 65 liter
  • Output Power: MAX 3950 W
  • Net Weight: 48 kg
  • Shipping Weight: 53 kg
  • Dimensions (W x H x D): 595 x 595 x 566 mm

Special Features

  • Divider Modes: Independent cooking in two separated partitions
  • Steam Cleaning: Uses steam to clean the oven interior

Oven Controls

  • Operation Knob: Pop-up knob
  • Time / Temp Control Knob: Pop-up knob

Safety Features

  • Key Lock: Yes
  • Child Safety Function: Yes

Samsung BQ1Q4T102 Oven Overview

The Samsung BQ1Q4T102 is a sophisticated built-in oven designed to enhance your culinary experiences with its innovative features and sleek design. Boasting a spacious 65-liter capacity, this oven provides ample room to cook multiple dishes simultaneously, making it an ideal choice for families and avid home chefs. The oven's advanced technology includes a unique divider mode that allows you to cook two different meals at separate temperatures, optimizing energy efficiency and convenience. Users will appreciate the steam cleaning feature, which harnesses the power of steam to effortlessly remove grease and grime, ensuring that maintenance is as easy as possible. With its intuitive control panel, pop-up knobs, and a stylish glass door, the Samsung BQ1Q4T102 combines form with function, providing a seamless and enjoyable cooking experience.