Most common
problems & fixes

Is your Samsung CM1519 letting you down? Don't worry, we're here to help. Check out our list of the most common problems and how to fix them yourself.

Temperature of exhaust air too High Error E3

The oven cavity gets too hot due to excessive operation with no load or small load, or due to blocking materials around the Air Filter or Air Exhaust.

Open the oven door and check for operation with no load, incorrect air filter position, or blocking materials around the Air Exhaust. If the problem persists, contact the nearest service center.

HVT-I Power Error E41

The circuitry inside the oven is not working correctly.

Unplug the power cord, wait for 10 seconds, then plug it in again. If the problem persists, contact the nearest service center.

Power frequency Error (50/60Hz) E1

Power frequency is other than 50 Hz.

Unplug the power cord and check if the power frequency is 50 Hz. Reconnect the power cord and check for error code E42. If the issue persists, contact the service center.

Thermistor Short Error E22

Thermistor Sensor does not work properly (Thermistor Sensor short).

Unplug the power cord, wait for more than 10 seconds, then plug it in again. If the error persists, contact the nearest service center.

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Quick setup

Follow these easy steps to get your Samsung CM1519 Oven up and running in no time.

1

Choose a Suitable Location

Ensure the oven is placed on a stable, flat surface where the plug is accessible. Avoid locations near heat sources or areas prone to moisture, and ensure there is adequate ventilation space around the oven.

2

Install the Oven

Carefully position the microwave oven in the chosen location. Ensure it is at an appropriate height for easy access and not in a position where the cord might get damaged or obstructed.

3

Connect to Power Supply

Firmly plug the power cord into a wall socket. Avoid using multi-plug adapters, extension cords, or electric transformers. Ensure the wall socket is not loose, and never use a damaged power plug or cord.

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Power Packed Performance

The Samsung CM1919, CM1519, and CM1319 microwave ovens bring a powerhouse of energy with them. With output power levels ranging from a whopping 1850W for the CM1919 to a solid 1300W for the CM1319, these ovens are ready to zap your meals to perfection in no time!

Eco-Friendly Design

Fun fact: The manuals for these microwaves are made with 100% recycled paper! Samsung is not only cooking up delicious meals but also serving a hearty helping of eco-friendliness.

Troubleshooting

The Samsung CM1519 Oven has some known problems that occur often. Here are some easy to do solutions for the problems or error codes your Samsung might be giving you.

E1

Power frequency error (50/60Hz). Power frequency is other than 50 Hz. Unplug the power cord plug and check if the power frequency is 50 Hz. Plug the power cord into a 50 Hz power source. If the error code is displayed again, contact the nearest service centre.

E21

Thermistor open error. The thermistor sensor, which is supposed to sense the temperature of the cavity inside, does not work properly (open). Unplug the power cord and wait for more than 10 seconds. Plug the power cord again. If the symptom persists, contact the nearest service centre.

E22

Thermistor short error. The thermistor sensor, which is supposed to sense the temperature of the cavity inside, does not work properly (short). Unplug the power cord and wait for more than 10 seconds. Plug the power cord in again and check if the error code appears again. If the symptom persists, contact the nearest service centre.

More Troubleshooting

Product Overview

The Samsung CM1919, CM1519, and CM1319 are commercial microwave ovens with varying power outputs of 1850W, 1500W, and 1300W respectively. These models are designed for efficiency and durability in commercial settings.

Dimensions and Capacity

The external dimensions of these ovens are 464 x 368 x 557 mm, with an oven cavity of 370 x 190 x 370 mm, providing a volume of 26 liters.

Safety and Maintenance

Safety features include a safety interlock system and an air filter that requires regular cleaning to ensure optimal performance. It is important to use only microwave-safe utensils to prevent hazards.

Installation and Use

Install the oven so the plug is accessible, and avoid using extension cords. If the oven emits unusual noises or odors, unplug it immediately and contact customer service.

Cleaning and Maintenance

Regular cleaning of the inside and outside surfaces, door seals, and plate tray is essential to maintain hygiene and functionality. The air filter should be cleaned to prevent dust accumulation.

Power Specifications

These ovens operate at a power source of 230V with frequencies of 50Hz. Each model has different power consumption rates: CM1919 at 3200W, CM1519 at 3000W, and CM1319 at 2600W.

Operating Features

The ovens feature an operating frequency of 2,450 MHz and have multiple power levels, including high, medium, low, and defrost settings, to cater to different cooking requirements.

Programming and Controls

These models come with a digital display for setting cooking times and power levels. Users can adjust settings using the cooking power control dial and timer dial.

Cooking and Defrosting

The ovens provide preset cooking instructions for various dishes, including snacks, desserts, and entrees, with guidelines on power levels and cooking times.

Maintenance

Check out our tips to prevent many common issues and extend the life of your Samsung Oven.

Regular Cleaning

Clean the inside and outside surfaces of the oven regularly to prevent the buildup of grease and food particles. Pay special attention to the door seals and ensure they are always clean to maintain safe and efficient operation.

Door and Seal Maintenance

Ensure that the oven door closes properly without any obstruction. Check for any damage to the door hinges, seals, and surfaces. If there's any damage, do not operate the oven and contact a qualified service technician for repair.

Air Filter Cleaning

Regularly clean the air filter to prevent dust buildup, which can cause operational problems. Follow the specific cleaning instructions provided in the manual.

Avoid Abrasive Cleaners

Never use abrasive products or chemical solvents to clean the oven. These can damage the surfaces and affect the performance of the appliance.

Safe Operation Practices

Do not operate the microwave oven when it is empty. Always place a glass of water inside to absorb microwave energy if the oven starts accidentally. Avoid using metallic containers or dinnerware with metallic trimmings.

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tech specs

Need more info? Please have a look at the tech specs of the watch. We’ve used Latest technology & quality materials

Power Specifications

  • Power Source: 230 V ~ 50 Hz
  • Power Consumption (CM1919): 3200 W
  • Power Consumption (CM1519): 3000 W
  • Power Consumption (CM1319): 2600 W
  • Output Power (CM1919): 1850 W (IEC-705)
  • Output Power (CM1519): 1500 W (IEC-705)
  • Output Power (CM1319): 1300 W (IEC-705)
  • Operating Frequency: 2,450 MHz

Dimensions

  • Outside (W x H x D): 464 x 368 x 557 mm
  • Oven Cavity (W x H x D): 370 x 190 x 370 mm
  • Volume: 26 liter

Weight

  • Net Weight: 32 kg approx

Noise Level

  • Noise Level: 54.5 dB

Samsung CM1919, CM1519, and CM1319 Overview

The Samsung CM1919, CM1519, and CM1319 are commercial-grade microwave ovens designed to deliver high performance and efficiency in demanding kitchen environments. Each model is crafted to cater to different power needs, with the CM1919 offering a robust 1850 watts, the CM1519 providing 1500 watts, and the CM1319 delivering a solid 1300 watts of output power. These microwaves are engineered for reliability and speed, making them ideal for busy commercial kitchens where time is of the essence. Their sleek and durable design is complemented by user-friendly controls, ensuring ease of use while maintaining the rigorous standards of professional cooking environments. With a focus on safety and functionality, these Samsung microwaves are equipped with essential features such as multiple power levels and defrosting options, making them versatile tools in any culinary setting.