Most common
problems & fixes

Is your Samsung CM1919A letting you down? Don't worry, we're here to help. Check out our list of the most common problems and how to fix them yourself.

Power frequency Error (50/60Hz)

Power frequency is other than 50 Hz.

Unplug the power cord plug, check if the power frequency is 50 Hz, and plug the power cord again. If the symptom persists, contact the nearest service centre.

Temperature of exhaust air too High Error

The oven cavity gets too hot due to excessive operation with no load or small load, or due to some blocking materials around the Air Filter or Air Exhaust at the back of the oven.

Open the oven door and check if the oven has been operating with no load or too small load, if the air filter is placed in the wrong position, or if any blocking materials exist around the Air Exhaust.

Thermistor Short Error

Thermistor Sensor which is supposed to sense the temperature of the cavity inside does not work properly (Thermistor Sensor short).

Unplug the power cord and wait for more than 10 seconds.

Thermistor Open Error

Thermistor Sensor which is supposed to sense the temperature of the cavity inside does not work properly (Thermistor Sensor open).

Unplug the power cord and wait for more than 10 seconds.

View all problems & fixes

Quick setup

Follow these easy steps to get your Samsung CM1919A Oven up and running in no time.

1

Unpacking and Initial Inspection

Carefully remove the oven from its packaging and ensure that all components are included and undamaged. Inspect the oven for any signs of damage during transit. If any damage is found, contact Samsung Customer Support immediately.

2

Selecting the Installation Location

Choose a location that provides sufficient ventilation and access to a power supply. The location should be flat, stable, and away from heat sources such as stoves and radiators.

3

Checking Power Supply Requirements

Ensure the power supply is compatible with the oven’s specifications (230 V ~ 50 Hz). The power outlet should be grounded and easily accessible.

View the rest of the steps

Microwave Powerhouse!

The Samsung CM1919A is a beast with an output power of 1850 watts! It's like having a mini lightning storm in your kitchen, ready to zap your food into deliciousness at lightning speed.

Eco-Friendly Cooking

The Samsung CM1519A isn't just powerful, it's eco-friendly too! Made with 100% recycled paper for its manual, this microwave cares for the planet while it cooks your meals.

Troubleshooting

The Samsung CM1919A Oven has some known problems that occur often. Here are some easy to do solutions for the problems or error codes your Samsung might be giving you.

E1

Power frequency Error (50/60Hz) Power frequency is other than 50 Hz. Unplug the power cord plug and check if the power frequency is 50 Hz. Plug the power cord in again and check if the error code 'E41' appears again. If the symptom persists, contact the nearest service centre.

E21

Thermistor Open Error Thermistor Sensor which is supposed to sense the temperature of the cavity inside does not work properly. (Thermistor Sensor open) Unplug the power cord and wait for more than 10 seconds.

E22

Thermistor Short Error Thermistor Sensor which is supposed to sense the temperature of the cavity inside does not work properly. (Thermistor Sensor short) Unplug the power cord and wait for more than 10 seconds. If the symptom persists even when the oven is cooled down sufficiently, contact the nearest service centre.

More Troubleshooting

Power Specifications

The Samsung CM1919A, CM1519A, and CM1319A ovens have varying power outputs: CM1919A at 1850 W, CM1519A at 1500 W, and CM1319A at 1300 W. They operate on a power source of 230 V ~ 50 Hz with power consumption of 3200 W, 3000 W, and 2600 W respectively.

Operating Frequency

These models operate at a frequency of 2,450 MHz, which is standard for microwave ovens.

Power Levels

The ovens offer multiple power levels: High, Medium, Low, High Defrost, and Low Defrost. The power output adjusts according to the selected level, ensuring flexibility in cooking and defrosting processes.

Installation and Maintenance

Proper installation requires compliance with specified clearances. The oven should be plugged into a properly earthed electrical outlet. Users must avoid using volatile cleaning agents and ensure the oven door functions correctly.

Defrost Feature

The defrost feature is specifically designed for meat, poultry, and fish. It is essential to use microwave-safe containers to avoid hazards.

Dimensions and Capacity

The ovens have an outer dimension of 464 x 368 x 557 mm and an oven cavity size of 370 x 190 x 370 mm, offering a volume of 26 liters. They weigh approximately 32 kg.

Safety Features

The ovens include safety interlock holes and a power source check indicator that prevents operation if the heating function is compromised. It's crucial to ensure the door seals and surfaces are intact to avoid microwave exposure.

Usage Precautions

Users are advised not to place objects between the door and front face or allow residues to accumulate on sealing surfaces. The ovens should not be operated if damaged and must be serviced by trained technicians.

Cooking and Reheating

The ovens are designed to cook and reheat food efficiently. The power levels and time settings can be adjusted to suit the type and quantity of food. The +20sec button allows incremental time adjustments during operation.

User Guidance

The ovens require careful handling, and users should always adhere to safety instructions. The appliance should be disconnected from the power supply if any strange noises or burning smells occur.

Maintenance

Check out our tips to prevent many common issues and extend the life of your Samsung Oven.

Maintain Clean Door Seals

Ensure that the door and door sealing surfaces are kept clean by wiping after use first with a damp cloth and then with a soft dry cloth. This prevents food or cleaner residues from accumulating, which could affect the door's ability to close properly.

Inspect for Damage

Regularly check for damage to the door, door hinges, and seals. If the door is bent, hinges are broken or loose, or seals are damaged, do not operate the oven until it has been repaired by a qualified microwave service technician trained by the manufacturer.

Professional Servicing Only

The oven should not be adjusted or repaired by anyone other than a properly qualified microwave service technician. Unauthorized repairs can expose users to microwave energy hazards.

Avoid Excessive Pressure

Do not apply excessive pressure or impact to the appliance. Avoid placing the oven over fragile objects such as a sink or glass object.

Cleaning Precautions

Never use benzene, thinner, alcohol, steam cleaner, or high-pressure cleaner to clean the appliance. Use mild detergent solutions and soft cloths to clean without causing damage.

)

tech specs

Need more info? Please have a look at the tech specs of the watch. We’ve used Latest technology & quality materials

Power Specifications

  • Power Source: 230 V ~ 50 Hz
  • Power Consumption: CM1919A: 3200 W, CM1519A: 3000 W, CM1319A: 2600 W
  • Output Power (IEC-705): CM1919A: 1850 W, CM1519A: 1500 W, CM1319A: 1300 W
  • Operating Frequency: 2,450 MHz

Dimensions and Weight

  • Outside Dimensions (W x H x D): 464 x 368 x 557 mm
  • Oven Cavity Dimensions: 370 x 190 x 370 mm
  • Volume: 26 liter
  • Net Weight: 32 kg approx

Performance

  • Noise Level: 54.5 dB

Power Levels

  • High (100%): CM1919A: 1850 W, CM1519A: 1500 W, CM1319A: 1300 W
  • Medium (70%): CM1919A: 1295 W, CM1519A: 1050 W, CM1319A: 910 W
  • Low (50%): CM1919A: 925 W, CM1519A: 750 W, CM1319A: 650 W
  • High Defrost (20%-30%): CM1919A: 370 W, CM1519A: 375 W, CM1319A: 390 W
  • Low Defrost (10%-15%): CM1919A: 185 W, CM1519A: 195 W, CM1319A: 195 W

Samsung CM1919A, CM1519A, and CM1319A Commercial Microwave Ovens

The Samsung CM1919A, CM1519A, and CM1319A are robust commercial microwave ovens designed to meet the rigorous demands of professional kitchens. These models stand out for their high power output and efficiency. The CM1919A delivers a powerful 1850 watts, making it ideal for quick heating and cooking, while the CM1519A and CM1319A offer 1500 watts and 1300 watts respectively, providing ample power for a variety of culinary tasks. Each model operates at an efficient frequency of 2,450 MHz and features a spacious 26-liter capacity, ensuring that even large volumes of food can be evenly cooked. Constructed with durability in mind, these microwaves are equipped with robust safety features, including safety interlock systems and door seals, ensuring safe and reliable operation in busy commercial environments. With their user-friendly design, these microwaves also offer intuitive controls that allow chefs to adjust power levels and cooking times with ease, making them a valuable asset in any kitchen focused on performance and precision.