Most common
problems & fixes

Is your Samsung CQ138SC letting you down? Don't worry, we're here to help. Check out our list of the most common problems and how to fix them yourself.

Food remains uncooked

Timer may not be set correctly, door may not be firmly closed, or a fuse may be blown.

Ensure timer is set correctly, press START button, close door firmly, and check circuit breakers.

Food is overcooked or undercooked

Incorrect cook time or power level was used.

Use appropriate cook time and power level.

Light reflection around the door and outer casing

Normal occurrence due to the design.

No action required, this is normal.

Steam escapes from around the door or vents

Normal occurrence during operation.

No action required, this is normal.

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Quick setup

Follow these easy steps to get your Samsung CQ138SC Oven up and running in no time.

1

Setting Up the Oven

Place the oven on a flat, stable surface ensuring there is adequate clearance for ventilation: 20cm above, 10cm behind, and 10cm on the sides. The base should be at least 85cm above the floor.

2

Cleaning Before First Use

Wipe the interior and the door seal with a damp cloth to remove any residue from manufacturing before using the oven for the first time.

3

Setting the Clock

Plug in the appliance. The display will light up. Press the Select button, then turn the Multi-Function Selector to set the hour. Press the Select button again, then turn the selector to set the minutes. The clock sets automatically within 5 seconds.

View the rest of the steps

Speedy Cooking Magic

The Samsung CQ138SC isn't just any oven—it's a speed cook oven! Need a meal pronto? This oven's magical quick-cook feature gets your food ready in a flash. It's like having a kitchen wizard at your service!

Auto Chef Extraordinaire

Feeling lazy or just can't decide what to cook? Let the Samsung CQ138SC be your culinary guide with 20 auto programs for reheating and cooking. Just select your dish, sit back, and let the oven work its magic like a professional chef!

Troubleshooting

The Samsung CQ138SC Oven has some known problems that occur often. Here are some easy to do solutions for the problems or error codes your Samsung might be giving you.

TEMP SENSOR OPEN

The temperature sensor reads more than 250 °C during operation or cancellation. Ensure the temperature sensor is functioning properly and replace if necessary.

TEMP SENSOR SHORT

The temperature sensor reads less than 5 °C during operation or cancellation. Check the temperature sensor for any shorts or damage and replace if required.

OVER 230 °C DURING OPERATION OF MWO

The microwave oven temperature exceeds 230 °C during operation, indicating a fire hazard. Immediately stop using the microwave and check for any fire hazards or malfunctions.

More Troubleshooting

Model Overview

The Samsung CQ138SC is a speed cook oven that combines microwave, grill, and convection cooking functions to provide versatile cooking capabilities. It is designed with a spacious 36-liter interior and features multiple cooking modes to suit a variety of culinary needs.

Power and Performance

This oven operates on a 240 V ~ 50 Hz power source. It has a maximum power consumption of 2270 W for the microwave and convection modes, and 1500 W for the grill mode. The microwave output ranges from 100 W to 800 W, allowing for varied cooking options.

Cooking Modes

The oven supports multiple cooking modes including Fan Oven, Grill, Microwave, Grill Combi (microwave+grill), and Fan Combi (microwave+fan oven). It also features specialized modes for cooking yeast dough and yogurt.

Maintenance and Cleaning

For maintenance, avoid using harsh abrasives or metal scrapers on the oven's glass door to prevent scratching. Always use microwave-safe cookware, and ensure the oven is kept clean and dry to prevent damage.

Safety Features

The oven is equipped with safety interlocks on the door to prevent harmful exposure to microwave energy. It is crucial to avoid tampering with these interlocks or operating the oven with the door open. In case of any malfunction, the oven should be unplugged, and professional service should be sought.

Control and Operation

The oven features a multi-function selector for setting cooking time and power levels. The default power level is 600 W, with options ranging from 100 W to 600 W. Temperature settings can be adjusted between 40 °C to 210 °C, with a default of 180 °C.

Accessories

Included accessories are a ceramic tray, multi pan, grill insert, and Pro Steamer. Each accessory is designed for specific modes; for example, the ceramic tray is useful in microwave mode, while the grill insert works well in fan oven and grill modes.

Error Codes and Troubleshooting

The oven displays error codes for issues such as sensor malfunctions or temperature anomalies. For example, a 'TEMP SENSOR OPEN' error indicates a sensor temperature above 250 °C. It's important to address such errors promptly to avoid operational issues.

Maintenance

Check out our tips to prevent many common issues and extend the life of your Samsung Oven.

Regular Cleaning

Clean your oven regularly to prevent grease and food particles from building up, especially on inside and outside surfaces, door and door seals. Use a damp cloth first, followed by a soft dry cloth. Avoid using harsh abrasive cleaners or sharp metal scrapers.

Avoiding Damage

Do not operate the oven if it is damaged in any way. Ensure that the door closes properly and check for any damage to the door, door hinges, seals, and sealing surfaces. If any issues are found, contact a qualified microwave service technician.

Safe Usage

Never attempt to operate the oven with the door open or tamper with the safety interlocks. Do not place any object between the oven door and front face or allow food or cleaner residues to accumulate on sealing surfaces.

Children's Safety

Children should be supervised to ensure they do not play with the appliance. When the oven is in use, it becomes hot, and care should be taken to avoid touching heating elements inside the oven.

Power Safety

Do not immerse the power cable or plug in water and keep the power cable away from heated surfaces. Do not operate the appliance if it has a damaged power cable or plug.

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tech specs

Need more info? Please have a look at the tech specs of the watch. We’ve used Latest technology & quality materials

Power Specifications

  • Power Source: 240 V ~ 50 Hz
  • Power Consumption (Maximum): 2270 W
  • Power Consumption (Microwave): 1500 W
  • Power Consumption (Grill): 1700 W
  • Power Consumption (Convection): 2270 W
  • Output Power: 100 W / 800 W (IEC - 705)
  • Operating Frequency: 2450 MHz
  • Magnetron: OM75P (20)

Cooling Method

  • Cooling Method: Cooling fan motor

Dimensions

  • Dimensions (W x H x D) Outside: 520 x 385 x 481 mm
  • Dimensions (W x H x D) Oven cavity: 400 x 235 x 385 mm

Capacity and Weight

  • Volume: 36 liter
  • Net Weight: 25 kg approx

Samsung CQ138SC Speed Cook Oven

The Samsung CQ138SC is a versatile speed cook oven designed to elevate your culinary experience with its state-of-the-art features. Powered by a robust 2270 W system, it combines microwave, grill, and convection cooking modes to offer unparalleled efficiency and flexibility. Its sleek design houses a spacious 36-liter oven cavity, perfect for accommodating a wide variety of dishes. The appliance is equipped with a magnetron operating at 2450 MHz and features automatic cooking programs that simplify your cooking tasks. With its intuitive multi-function selector, you can effortlessly adjust the cooking time, power levels, and temperature settings to suit your preferences. Whether you're defrosting, steaming, or baking, the Samsung CQ138SC ensures even cooking results every time. Its stainless steel finish not only adds a touch of elegance to your kitchen but also ensures durability and ease of maintenance. Experience the convenience of modern cooking technology with the Samsung CQ138SC, where innovation meets practicality.