Most common
problems & fixes

Is your Samsung M187DN letting you down? Don't worry, we're here to help. Check out our list of the most common problems and how to fix them yourself.

The oven does not start when you press the button.

The door may not be completely closed.

Ensure that the door is fully closed before starting the oven.

The food is not cooked at all.

The timer may not be set correctly, or the door is not closed. Additionally, there may be an overloaded electric circuit causing a fuse to blow or a breaker to be triggered.

Check that the timer is set correctly, the door is closed, and that the electric circuit is not overloaded.

The food is either overcooked or undercooked.

The appropriate cooking length for the type of food may not be set. Aluminum foil might be too close to the inside walls.

Set the appropriate cooking length and ensure aluminum foil is not too close to the walls.

The oven causes interference with radios or televisions.

Slight interference may occur with nearby electronics when the oven is operating.

Install the oven away from televisions, radios, and aerials.

View all problems & fixes

Quick setup

Follow these easy steps to get your Samsung M187DN Oven up and running in no time.

1

Remove Packing Materials

Remove all packing materials from inside the oven. Install the roller ring and turntable, and ensure that the turntable rotates freely.

2

Position the Oven

Position the microwave oven so that the plug is accessible. Leave at least 20 cm (8 inches) of space above the oven, 10 cm (4 inches) behind, and 10 cm (4 inches) on the sides for adequate ventilation.

3

Wipe the Interior

Wipe the interior and the door seal with a damp cloth before using your microwave oven for the first time.

View the rest of the steps

Power Packed!

The Samsung M187DN microwave boasts an impressive 850W of cooking power, perfect for zapping your favorite snacks in record time!

Cool Operator

With a cooling fan motor, this microwave keeps its cool even when things start heating up, ensuring optimal performance and longevity.

Troubleshooting

The Samsung M187DN Oven has some known problems that occur often. Here are some easy to do solutions for the problems or error codes your Samsung might be giving you.

The oven does not start when you press the button.

The oven is unresponsive to button presses. Check if the power cord is properly plugged in and if the door is fully closed. If the problem persists, consult your local dealer or Samsung after-sales service.

The food is not cooked at all.

The microwave does not heat the food as expected. Ensure the timer is set correctly and the start button is pressed. Also, check if the door is closed and verify that the electric circuit is not overloaded.

The food is either overcooked or undercooked.

The microwave cooks the food unevenly. Verify that the appropriate cooking time and power level are selected for the type of food. Adjust settings as necessary.

More Troubleshooting

Power Source and Consumption

The Samsung M187DN Oven operates at a power source of 230V ~ 50 Hz, with a microwave power consumption of 1250 W. It has an output power of 100 W / 850 W according to IEC-705 standards.

Dimensions and Volume

The outer dimensions of the oven are 489 x 275 x 393 mm, while the cavity measures 330 x 211 x 329 mm, with a total volume of 23 liters.

Accessories

The oven comes with various accessories, including a roller ring and turntable, which are essential for operation. The microwave should not be run without these components.

Auto Functions

The oven features automatic functions including Power Steam and Auto Power Defrost, which provide preset times and power levels for specific food types.

Cookware Guidance

To ensure effective cooking, use microwave-safe cookware that allows microwaves to penetrate without reflection or absorption.

Clock and Timing Settings

The oven includes a clock function, which must be set upon installation or after a power failure. Time settings are available in both 24-hour and 12-hour notations.

Microwave Operating Frequency

The operating frequency of this microwave is 2450 MHz, facilitated by the Magnetron OM75P(31) and cooled by a fan motor.

Weight and Model Code

The net weight of the oven is approximately 13.5 kg. It is identified with the Code No.: DE68-02310E.

Power Levels and Cooking Time

The oven offers multiple power levels: HIGH (850 W), MEDIUM HIGH (600 W), MEDIUM (450 W), MEDIUM LOW (300 W), DEFROST (180 W), and LOW/KEEP WARM (100 W). Cooking times can be set in increments up to 99 minutes.

Safety Precautions

Key safety measures include not operating the oven with a damaged door, ensuring door seals are clean, and not attempting repairs unless by a qualified technician.

Deodorization Feature

For eliminating odors or smoke, a deodorization feature is available, which runs for a specified time to freshen the oven's interior.

Maintenance

Check out our tips to prevent many common issues and extend the life of your Samsung Oven.

Keep Door and Sealing Surfaces Clean

Ensure that the door and door sealing surfaces are kept clean by wiping them after use first with a damp cloth and then with a soft dry cloth. This prevents food or cleaner residues from accumulating, which could interfere with the door's proper closure.

Avoid Operating with Damage

Do not operate the oven if it is damaged. Ensure the oven door closes properly and check for any damage to the door, door seals, sealing surfaces, door hinges, or power cable. Only a properly qualified microwave service technician trained by the manufacturer should perform repairs.

Prevent Fire Hazards

To reduce the risk of fire in the oven cavity, do not store flammable materials in the oven, remove wire twist ties from paper or plastic bags, and do not use the microwave oven to dry newspapers. If smoke is observed, keep the oven door closed and switch off or disconnect the oven from the power supply.

Avoid Using Metal Trimmings

Ensure that no metal trimmings, such as dishes with metal edges or utensils, are left inside the oven during operation. This can prevent sparking and potential damage.

Proper Ventilation

Do not cover the rear ventilation slots with cloths or paper as they may catch fire from the hot air being evacuated from the oven. Ensure proper airflow around the oven.

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tech specs

Need more info? Please have a look at the tech specs of the watch. We’ve used Latest technology & quality materials

General Specifications

  • Model: M187DN
  • Type: Microwave Oven

Electrical Specifications

  • Power Source: 230V ~ 50 Hz
  • Power Consumption (Microwave): 1250 W
  • Output Power: 100 W / 850 W (IEC-705)
  • Operating Frequency: 2450 MHz

Physical Specifications

  • Dimensions (W x H x D): 489 x 275 x 393 mm
  • Oven Cavity Dimensions (W x H x D): 330 x 211 x 329 mm
  • Volume: 23 liter
  • Net Weight: 13.5 kg

Components

  • Magnetron: OM75P(31)
  • Cooling Method: Cooling fan motor

Power Levels

  • High: 850 W
  • Medium High: 600 W
  • Medium: 450 W
  • Medium Low: 300 W
  • Defrost: 180 W
  • Low / Keep Warm: 100 W

Samsung M187DN Microwave Oven

The Samsung M187DN microwave oven combines functionality and stylish design, making it an ideal addition to any contemporary kitchen. With a power source of 230V ~ 50 Hz and a power consumption of 1250 W, this microwave offers efficient cooking with a maximum output power of 850 W. It operates at a frequency of 2450 MHz, featuring a magnetron OM75P(31) and a cooling fan motor to ensure optimal performance. The compact dimensions of 489 x 275 x 393 mm for the outside and 330 x 211 x 329 mm for the oven cavity, along with a 23-liter capacity, make it suitable for various cooking needs. Weighing approximately 13.5 kg, the Samsung M187DN is easy to install and move if necessary. It comes equipped with several accessories that enhance its functionality, such as the roller ring and turntable, which are essential for even cooking results. This microwave is not only powerful but also user-friendly, featuring an intuitive control panel with various settings to cater to your cooking preferences. Whether you're reheating leftovers, defrosting frozen foods, or preparing a quick meal, the Samsung M187DN is designed to meet your everyday culinary demands with efficiency and ease.