Most common
problems & fixes

Is your Samsung MS14K6000AS letting you down? Don't worry, we're here to help. Check out our list of the most common problems and how to fix them yourself.

The buttons cannot be pressed properly

Foreign matter may be caught between the buttons

Remove the foreign matter and try again

The turn table rattles while turning and is noisy

Food residue is stuck to the bottom of the oven

Remove any food residue stuck to the bottom of the oven

The thaw function does not work

Too much food is being cooked, or improper cookware is being used

Let the oven cool and then wipe with a dry dish towel

Steam leaks from the door

Water or steam may be generated by the cooking or defrosting process, depending on the food

Remove all objects on the top of the oven

View all problems & fixes

Quick setup

Follow these easy steps to get your Samsung MS14K6000AS Oven up and running in no time.

1

Installation Location

Place the oven on a flat, level surface that is 33.5 inches (85 cm) above the floor. Avoid humid, oily, or dusty locations, and ensure it's away from direct sunlight or water. Do not install the microwave oven in hot or damp surroundings such as next to a traditional oven or radiator.

2

Power Supply

Ensure the power supply specifications of the oven are observed. If you use an extension cable, it must have the same specifications as the power cable supplied with the oven. If you connect the oven to a 15A circuit, make sure that the circuit breaker is operable.

3

Initial Cleaning

Wipe the interior and the door seal with a damp cloth before using your microwave oven for the first time. Clean the roller rings periodically and wash the turntable as required. The turntable can be safely washed in a dishwasher.

View the rest of the steps

Powerful Heating

The Samsung MS14K6000AS boasts a whopping 1000 watts of cooking power to heat up your food in no time!

Smart Sensor Cooking

No more guessing games! The microwave's sensor cooking technology adjusts the time and power for perfect meals every time.

Troubleshooting

The Samsung MS14K6000AS Oven has some known problems that occur often. Here are some easy to do solutions for the problems or error codes your Samsung might be giving you.

C-d0

Control buttons are pressed over 10 seconds. Clean the keys and check if there is water on the surface around the keys. Remove the foreign matter and try again. For touch models: Moisture is on the exterior. Wipe the moisture from the exterior. Child lock is activated. Deactivate Child lock.

C-10

The GAS Sensor is open. Unplug the power cord of the oven, and then contact a local Samsung service center.

General Problem

The buttons cannot be pressed properly. Foreign matter may be caught between the buttons. Ensure the oven should not be adjusted or repaired by anyone except properly qualified service personnel.

More Troubleshooting

Power and Consumption

The Samsung MS14K6000AS Oven operates on a 120 V ~ 60 Hz power source and consumes 1600 W. It has an output power of 100 W / 1000 W (IEC - 705).

Key Features

The oven features Sensor Cook, Healthy Cooking, Snack, Kids Meals, Defrost, Soften/Melt, Keep Warm, Power Level, Kitchen Timer, Clock, Eco function, Sound control, and start/stop buttons (+30s, STOP/CANCEL, START).

Child Lock Feature

The Child Lock feature disables all controls except for the Eco button, preventing accidental use by children.

Warranty Information

Samsung provides a limited warranty to the original purchaser, covering specific legal rights with support available via 1-800-SAMSUNG or the Samsung support website.

Design and Dimensions

This model has a main unit dimension of 21 27/32 X 12 41/128 X 18 5/8 inches and a cooking chamber dimension of 14 49/64 X 9 13/16 X 16 1/16 inches, with a total volume of 1.4 cu.ft and a net weight of 37.5 lbs.

Safety and Installation

Installation must be performed by a qualified technician to avoid risks such as electric shock, fire, or injury. It should not be installed in humid, oily, or dusty locations.

Cooking Modes

The oven offers various cooking modes including Manual mode, Sensor mode, and Auto mode, providing flexibility for different cooking needs.

Maintenance

Check out our tips to prevent many common issues and extend the life of your Samsung Oven.

Regular Cleaning

Clean the oven regularly to prevent impurities from building up on or inside the oven. Use a mild detergent to clean the cooking chamber after each use, and ensure the oven has cooled down before cleaning. Avoid using any abrasive or chemical substances for cleaning.

Turntable and Roller Rings

Clean the roller rings periodically and wash the turntable as required. The turntable can be washed safely in a dishwasher. Ensure the turntable rotates freely and do not operate the oven without it on the roller ring.

Door and Sealing Maintenance

Keep the door and door sealing clean and ensure the door opens and closes smoothly to prevent shortening the oven's lifecycle.

Installation Precautions

Do not install the microwave oven in hot or damp surroundings such as next to a traditional oven or radiator. Follow the power supply specifications of the oven and ensure that any extension cable used has the same specifications as the power cable supplied.

Storage and Extended Period of Disuse

If the oven will not be used for an extended period of time, unplug the power cord and store the oven in a dry, dust-free location.

)

tech specs

Need more info? Please have a look at the tech specs of the watch. We’ve used Latest technology & quality materials

Power

  • Power Source: 120 V ~ 60 Hz
  • Power Consumption: 1600 W
  • Output Power: 100 W / 1000 W (IEC - 705)
  • Operating Frequency: 2450 MHz
  • Magnetron: OM75P (31)

Dimensions

  • Main unit (W x H x D): 21 27/32 X 12 41/128 X 18 5/8 (in)
  • Cooking chamber (W x H x D): 14 49/64 X 9 13/16 X 16 1/16 (in)
  • Volume: 1.4 cu.ft
  • Weight: Net 37.5 lbs.

Features

  • Sensor Cook: Available
  • Healthy Cooking: Available
  • Snack: Available
  • Kids Meals: Available
  • Defrost: Available
  • Soften/Melt: Available
  • Keep Warm: Available

Samsung MS14K6000AS Microwave Oven

The Samsung MS14K6000AS microwave oven is a sleek and powerful kitchen appliance designed to meet the needs of modern households. With a power output of 1000 watts, this microwave offers efficient and even cooking, ensuring that your meals are prepared quickly and thoroughly. Its spacious 1.4 cubic feet cooking chamber provides ample room for large dishes, making it ideal for families and those who enjoy entertaining. The microwave features Sensor Cook technology, which automatically adjusts cooking time for optimal results, taking the guesswork out of meal preparation. Additionally, the MS14K6000AS boasts a variety of pre-set cooking modes, such as Healthy Cooking and Kids Meals, which cater to health-conscious users and parents alike. The elegant design is complemented by intuitive controls and a clear display, making it not only a functional addition to your kitchen but also a stylish one. Experience the convenience and reliability of Samsung's cutting-edge microwave technology with the MS14K6000AS, and elevate your cooking experience to a new level.