Most common
problems & fixes

Is your Samsung MW1225WB/BB/SB letting you down? Don't worry, we're here to help. Check out our list of the most common problems and how to fix them yourself.

Oven display and oven do not operate

Packing material or other material stuck to the door seal or door damage

Check for debris on the door seal and inspect for door damage. Press Cancel twice and re-enter cooking instructions

Power goes off before set time has elapsed

Power outage or electrical issue

Remove the plug, wait ten seconds, and plug it in again. Reset the circuit breaker or replace any blown fuse

Oven's display works, but the power won't come on

Door is not closed securely

Ensure the oven door is closed securely

Sparks or arcing

Metallic utensils, cookware, or metal ties in use

Remove metallic items. If using foil, use only narrow strips and allow at least one inch between the foil and interior oven walls

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Quick setup

Follow these easy steps to get your Samsung MW1225WB/BB/SB Oven up and running in no time.

1

Unpack and Inspect

Carefully remove the oven from its packaging and ensure all parts are present. Verify that the oven, glass tray, roller guide ring, and instruction manual are included. Check for any visible damage.

2

Place the Oven

Set the oven on a flat, sturdy surface, ensuring it is stable. Make sure to leave at least four inches of space behind, above, and to the side of the oven for adequate ventilation.

3

Plug in the Oven

Plug the power cord into a grounded outlet. The display will turn on, indicating that the oven is receiving power.

View the rest of the steps

Microwave Magic!

The Samsung MW1025WB/BB/SB and MW1225WB/BB/SB microwaves boast an impressive array of features that make cooking a breeze. With 10 power levels and a sleek design, they're the perfect kitchen companions!

Power Packed!

These microwaves pack a punch with 1000 to 1100 Watts of power output, ensuring your food is cooked quickly and evenly every time. Perfect for those hungry moments!

Troubleshooting

The Samsung MW1225WB/BB/SB Oven has some known problems that occur often. Here are some easy to do solutions for the problems or error codes your Samsung might be giving you.

Power goes off before set time elapses

The appliance loses power unexpectedly. If there hasn't been a power outage, remove the plug from the outlet, wait ten seconds, then plug it in again. If there was a power outage, reset the clock and any cooking instructions. Reset the circuit breaker or replace any blown fuse.

Sparks or arcing

Sparks or arcing occur inside the appliance. Remove any metallic utensils, cookware, or metal ties. If using foil, use only narrow strips and allow at least one inch between the foil and interior oven walls.

Turntable makes noises or sticks

The turntable is noisy or does not rotate smoothly. Clean the turntable, roller ring, and oven floor.

More Troubleshooting

Safety Precautions

Avoid exposure to excessive microwave energy by not operating the oven with the door open. Ensure safety interlocks are not tampered with. Always observe safety precautions when using the oven.

Warranty Information

Samsung provides a 1-year warranty for labor and parts, and a 5-year warranty for the magnetron. Repairs or replacements are provided if failures occur due to improper workmanship or defective materials.

Installation and Setup

Place the oven on a flat surface and plug into a grounded outlet. Ensure there is adequate ventilation space around the oven. Follow installation instructions to avoid hazards.

Cleaning and Maintenance

Keep the oven clean to maintain efficiency. Wipe spills immediately and clean the inside with a damp cloth. Avoid operating the oven without food to prevent damage to the magnetron tube.

Model Specifications

The MW1025WB/BB/SB has a 1.0 cuft cavity, 10 power levels, 99-minute timer, 1000 Watts output, and 1400 Watts consumption. Its dimensions are 20 11/32”(W) x 11 11/16”(H) x 14 15/16”(D). The MW1225WB/BB/SB has a 1.2 cuft cavity, 1100 Watts output, and 1500 Watts consumption with dimensions of 20 19/32”(W) x 11 45/64”(H) x 16 1/4”(D).

Control Panel Features

Includes buttons for One Minute+, Clock, Sound, Kitchen Timer, Pause/Cancel, and Start. These buttons allow for easy operation and customization of cooking settings.

Operating Instructions

To turn on, select a weight system (LBS or KG) immediately after plugging in. The oven allows multi-stage cooking and setting of power levels from Warm to High. Use the Power Level button to adjust cooking intensity.

Defrosting and Cooking

Use Auto Defrost to defrost food by entering the weight. Multi-stage cooking allows for different cooking stages with varying temperatures. Adjust pre-set cooking times using the More/Less buttons.

Maintenance

Check out our tips to prevent many common issues and extend the life of your Samsung Oven.

Prevent Accidental Damage

Leave a cup of water in the oven when it is not in use to prevent damage if the oven is accidentally turned on.

Avoid Operating Without Food

Never operate the oven without food in it; this can damage the magnetron tube or glass tray.

Clean Regularly

Keep the inside of the oven clean. Food particles and spilled liquids can stick to the oven walls, causing the oven to work less efficiently. Wipe up spills immediately.

Safe Cleaning Practices

When cleaning the door and oven surfaces, use only mild, nonabrasive soaps or detergents applied with a sponge or soft cloth. Dry with a soft cloth to prevent damage to the operating parts of the oven.

Door and Seal Maintenance

Check to see if packing material or other material is stuck to the door seal. Check for door damage to ensure proper closure and sealing.

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tech specs

Need more info? Please have a look at the tech specs of the watch. We’ve used Latest technology & quality materials

General Specifications

  • Model Number: MW1025WB/BB/SB
  • Oven Cavity: 1.0cuft
  • Power Output: 1000 Watts
  • Power Consumption: 1400 Watts
  • Net/Gross Weight: 33/36.3 lbs

Dimensions

  • Outside Dimensions: 20 11/32”(W) X 11 11/16”(H) X 14 15/16”(D)
  • Oven Cavity Dimensions: 13 7/32”(W) X 9 1/8”(H) X 13 11/16”(D)
  • Shipping Dimensions: 22 23/32”(W) X 14 19/32”(H) X 16 31/32”(D)

Control Features

  • Controls: 10 power levels, including defrost
  • Timer: 99 minutes, 99 seconds

Power Source

  • Power Source: 120 VAC, 60 Hz

General Specifications

  • Model Number: MW1225WB/BB/SB
  • Oven Cavity: 1.2cuft
  • Power Output: 1100 Watts
  • Power Consumption: 1500 Watts
  • Net/Gross Weight: 33/36 lbs

Dimensions

  • Outside Dimensions: 20 19/32”(W) X 11 45/64”(H) X 16 1/4”(D)
  • Oven Cavity Dimensions: 14 31/64”(W) X 9 9/64”(H) X 15 27/64”(D)
  • Shipping Dimensions: 23 21/32”(W) X 14 13/16”(H) X 18 1/2”(D)

Control Features

  • Controls: 10 power levels, including defrost
  • Timer: 99 minutes, 99 seconds

Power Source

  • Power Source: 120 VAC, 60 Hz

Samsung MW1025WB/BB/SB and MW1225WB/BB/SB Microwaves: Advanced Cooking Solutions

The Samsung MW1025WB/BB/SB and MW1225WB/BB/SB microwaves are state-of-the-art appliances that blend functionality with innovative microwave technology. Designed for modern kitchens, these models stand out with their sleek build and efficient performance. The MW1025 variants offer a compact 1.0 cubic feet oven cavity, powered at 1000 watts, making them ideal for smaller households or spaces. On the other hand, the MW1225 models step up with a larger 1.2 cubic feet capacity and a robust 1100 watts power output, perfect for handling larger meals with ease. Both models feature ten power levels, allowing users to customize their cooking experience, from gentle defrosting to high-power heating. The intuitive control panel simplifies operation, ensuring that even those unfamiliar with microwave technology can operate it efficiently. Complemented by a high-quality glass turntable and a durable design, these Samsung microwaves are crafted to deliver consistent results and long-lasting service, making them a must-have for any kitchen looking to upgrade its cooking capabilities.