Most common
problems & fixes

Is your Samsung MW620WB letting you down? Don't worry, we're here to help. Check out our list of the most common problems and how to fix them yourself.

Neither the oven’s display nor the oven operate

Check to see if packing material or other material is stuck to the door seal or check for door damage

Press Pause/Cancel twice and re-enter all cooking instructions

The power goes off before the set time has elapsed

There may have been a power outage

Remove the plug from the outlet, wait ten seconds, then plug it in again. Reset the circuit breaker or replace any blown fuse

The oven’s display works, but the power won’t come on

The door may not be closed securely

Make sure the door is closed securely

The food is cooking too slowly

The oven might not be on its own 15 amp circuit line

Move the oven to its own circuit

View all problems & fixes

Quick setup

Follow these easy steps to get your Samsung MW620WB Oven up and running in no time.

1

Unpacking and Initial Inspection

Remove the oven from its packaging. Check for any visible damage or missing parts. If any part is missing or broken, contact your dealer.

2

Positioning the Oven

Place the oven on a flat, sturdy surface. Ensure that there is adequate ventilation for your oven by leaving at least four inches of space behind, above, and to the side of the oven.

3

Plugging in the Oven

Connect the oven to a power source by plugging the cord into a grounded AC outlet.

View the rest of the steps

Compact Yet Mighty

The Samsung MW610, MW620, and MW630 series may look small with their 0.6 cu ft oven cavity, but they pack a punch with 600 watts of power. Perfect for those quick snack attacks!

Time Travel Cook

With the MW630 models, you can set a timer for up to 99 minutes and 99 seconds. That's enough time to watch an entire movie while your popcorn is popping!

Troubleshooting

The Samsung MW620WB Oven has some known problems that occur often. Here are some easy to do solutions for the problems or error codes your Samsung might be giving you.

Display shows '88:88'

This indicates that there was a power outage or the microwave has been unplugged. To resolve this, reset the clock and re-enter any cooking instructions. If the issue persists, check the circuit breaker or replace any blown fuse.

Display shows 'PL:Hi'

This means that the microwave is set to high power level for cooking. To change the power level, press the Power Level pad and select the desired level from the ten available options.

Oven does not start

This can occur if the Start pad is not pressed or if the door is not properly closed. Ensure that the door is securely closed and press the Start pad to begin cooking.

More Troubleshooting

Model Specifications

The Samsung MW610WA/MW610WB, MW620WA/MW620WB, and MW630WA/MW630WB models offer a compact design with an oven cavity of 0.6 cubic feet. All models operate on a 120 VAC, 60 Hz power source with a power output of 600 Watts. They share the same external dimensions of 18 9/64” (W) x 9 23/32” (H) x 12 27/32” (D), with an oven cavity dimension of 11 13/32” (W) x 7 3/64” (H) x 12 7/16” (D).

Safety Features

Safety precautions are emphasized to prevent exposure to excessive microwave energy. Users are advised not to tamper with safety interlocks and to keep a cup of water in the oven when not in use to avoid accidental damage.

Control Panel and Operation

These models are equipped with user-friendly touch pads for specific cooking operations. The MW630 models have a Power Level pad for selecting 10 levels from high to warm. The control panel also includes functions like Start, Pause/Cancel, and clock settings.

Installation and Setup

The oven should be placed on a flat, sturdy surface with at least four inches of space for ventilation. It must be plugged into a grounded outlet, and the display will activate upon connection.

Power Levels and Timer

The MW610 models feature a 15-minute timer, while the MW620 models offer a 35-minute timer with 5 power levels including a defrost option. The MW630 models are equipped with a 99-minute and 99-second timer and provide 10 power levels, including defrost.

Defrosting Function

The defrost setting is designed to quickly thaw frozen food, automatically set at power level 30. This feature is available across the MW620 and MW630 models, providing efficient defrosting capabilities.

Warranty Information

Samsung provides a limited warranty covering manufacturing defects in material or workmanship. The warranty period includes 2 years for labor (carry-in) and parts, and 6 years for the magnetron.

Cleaning and Maintenance

Regular maintenance involves wiping the interior with a damp cloth and ensuring the glass tray and roller guide are properly placed. Repairs should only be performed by qualified service personnel.

Maintenance

Check out our tips to prevent many common issues and extend the life of your Samsung Oven.

Safety Precautions

Always observe Safety Precautions when using your oven. Never try to repair the oven on your own – there is dangerous voltage inside. If the oven needs to be repaired, call 1-800-SAMSUNG for the name of an authorized service center near you.

Preventing Damage

Never operate the oven without food or water in it as this may result in damage to the magnetron tube or energy-absorbing glass tray. A cup of water left in the oven when it is not in use will safely absorb this energy if the oven is accidentally turned on.

Cleaning and Maintenance

Keep the inside of the oven clean. Food particles or spilled liquids stick to oven walls and in-between seal and door surfaces. This material will absorb microwaves and reduce the efficiency of the oven. Wipe up spills immediately with a damp cloth. Mild detergent may be used if the oven gets very dirty. Do not use harsh detergents or abrasives.

Avoiding Microwave Leakage

Do not attempt to operate this oven with the door open since open-door operation can result in harmful exposure to microwave energy. It is important not to defeat or tamper with the safety interlocks.

Proper Handling and Setup

Place the oven on a flat, sturdy surface and plug the cord into a grounded outlet. Make sure there is adequate ventilation for your oven by leaving at least four inches of space behind, above, and to the side of the oven.

)

tech specs

Need more info? Please have a look at the tech specs of the watch. We’ve used Latest technology & quality materials

General Specifications

  • Oven Cavity: 0.6cuft
  • Power Source: 120 VAC, 60 Hz
  • Power Output: 600 Watts
  • Outside Dimensions: 189/64”(W) X 923/32”(H) X 1227/32”(D)
  • Oven Cavity Dimensions: 1113/32”(W) X 73/64”(H) X 127/16”(D)
  • Net/Gross Weight: 22.2/24.4 lbs

Model Specific Features

  • MW610WA/MW610WB Timer: 15 minutes
  • MW620WA/MW620WB Controls: 5 power levels, including defrost
  • MW620WA/MW620WB Timer: 35 minutes
  • MW630WA/MW630WB Controls: 10 power levels, including defrost
  • MW630WA/MW630WB Timer: 99 minutes 99 seconds

Samsung MW610, MW620, and MW630 Series Microwave Ovens

The Samsung MW610WA, MW610WB, MW620WA, MW620WB, MW630WA, and MW630WB microwave ovens are a testament to Samsung's commitment to innovation and quality in kitchen appliances. Each model in this series boasts a compact yet efficient design, with a 0.6 cubic foot oven cavity that ensures ample space for a variety of cooking needs. Operating at a power output of 600 Watts, these microwaves provide reliable performance powered by a standard 120 VAC, 60 Hz power source. The MW610 models are equipped with a simple 15-minute timer, while the MW620 offers enhanced flexibility with five power levels, including a defrost function and a 35-minute timer, perfect for more precise cooking control. The MW630 models take it a step further with ten power levels and a 99-minute, 99-second timer, allowing for even greater customization in cooking. All models share the same sleek external dimensions and are designed for ease of use, featuring intuitive controls and a durable build, making them a fitting choice for any modern kitchen.