Most common
problems & fixes

Is your Samsung NE59M6850SS letting you down? Don't worry, we're here to help. Check out our list of the most common problems and how to fix them yourself.

The range is not level.

The appliance has been installed improperly.

Contact a builder or installer to adjust the installation.

The Drawer does not slide smoothly or drags.

The drawer is out of alignment or over-loaded.

Fully extend the drawer and push it all the way in. Reduce weight and redistribute drawer contents.

The Display flashes.

There was a power failure.

Reset the clock.

The surface units will not maintain a rolling boil or will not cook fast enough.

Inappropriate cookware is being used.

Use cookware that is suitable for the cooktop.

View all problems & fixes

Quick setup

Follow these easy steps to get your Samsung NE59M6850SS Oven up and running in no time.

1

Safety Precautions

Read and follow all safety instructions to avoid risk of fire, electric shock, personal injury, or damage. Ensure the Anti-Tip device is properly installed and engaged.

2

Installation

Have the oven installed by a qualified technician. Do not place the appliance in a humid, oily, or dusty location, or in direct sunlight or exposed to water.

3

Initial Cleaning

Thoroughly clean the oven before using it for the first time. Remove all accessories from the oven before cleaning.

View the rest of the steps

Innovative Dual Door™

Peek-a-boo! With the Samsung NE59M6850SS, you only need to open the top half of the oven door to access the upper cavity. It's like a secret compartment for your culinary creations!

Self-Cleaning Magic

No more scrubbing! This oven's self-cleaning feature turns leftover grease into a powdery ash. Just wipe it away with a damp cloth and conjure a clean oven, just like magic!

Troubleshooting

The Samsung NE59M6850SS Oven has some known problems that occur often. Here are some easy to do solutions for the problems or error codes your Samsung might be giving you.

C-d1

This code occurs if the door lock is mispositioned. Ensure the door lock is properly aligned and positioned. If the issue persists, consider calling for professional service.

C-d0

This code occurs if the Control key is short for 1 minute. Check for any obstructions or malfunctions in the control board. A reset may be necessary.

C-F0

This code occurs if communication between the Main and Sub PBA is interrupted. Inspect the connections between the Main and Sub PBA. Re-establish connections if needed, or seek professional repair assistance.

More Troubleshooting

Safety Compliance

The Samsung NE59M6850SS Oven is a Class B digital apparatus compliant with Canadian ICES-003 standards. It is designed with safety features, requiring proper installation by a qualified technician to ensure it is securely fastened and to prevent tipping.

Cooktop and Oven Functions

The oven is equipped with a smooth cooktop and various cooking modes, including convection baking, roasting, and broiling. The control panel allows precise temperature settings and cooking mode selections.

Energy Efficiency and Tips

To save energy, match the pot diameter to the element size and use proper cookware. The oven features a partition for twin cooking mode, allowing simultaneous cooking at different temperatures in separate compartments.

Warranty Information

Samsung provides a warranty that covers specific issues, excluding those related to improper installation or normal maintenance. Service calls for operational explanations are not covered under warranty.

Dual Door™ Feature

This model features the Dual Door™ design, allowing users to open only the top half of the oven for access to the upper cavity. This design provides convenience and energy efficiency by minimizing heat loss.

Self-Cleaning and Maintenance

The oven includes a self-cleaning feature that uses high temperatures to burn off residues. It also offers steam-cleaning for easy maintenance. Users should remove accessories and food before initiating the self-clean cycle.

Operating the Oven

The oven control panel is intuitive, offering a variety of preset options such as 'Favorite Cook' and 'Keep Warm'. It also features a Sabbath mode for extended cooking times without interaction.

Maintenance

Check out our tips to prevent many common issues and extend the life of your Samsung Oven.

Self-Cleaning Cycle Preparation

Before starting the self-cleaning cycle, remove all accessories, including the partition and racks, and wipe away excess grease and food residues. These steps are crucial as excessive grease may ignite and cause smoke damage.

Initial Oven Use

Prior to the first use, clean the oven thoroughly. Remove all accessories, set the oven to bake, and run it at 400°F for one hour to eliminate any manufacturing residues.

Avoiding Burns

Always avoid contact with the oven door, heating elements, and other hot parts during and after cooking to prevent burns.

Safe Cleaning Practices

Do not spray water directly onto the appliance while cleaning. Avoid using benzene, thinner, or alcohol for cleaning, as these can cause damage or pose a fire hazard.

Cooktop Maintenance

Avoid using the cooktop as a work surface or cutting board. Never cook food directly on the cooktop; always use appropriate cookware. Ensure pots and pans match the element’s surface diameter to prevent damage.

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tech specs

Need more info? Please have a look at the tech specs of the watch. We’ve used Latest technology & quality materials

General Features

  • Model: NE59M6850SS
  • Type: Electric Range
  • Dual Door: Yes, with a hinged middle

Oven Features

  • Convection Bake: Yes
  • Self-cleaning: Yes, with high temperature
  • Steam-cleaning: Yes
  • Oven Control: Digital
  • Oven Light: Automatic
  • Rack Positions: Upper: 2, Lower: 4

Cooktop Features

  • Cooktop Surface: Glass
  • Control Knobs: Yes

Additional Features

  • Smart Control: Yes, remotely start and stop the oven
  • Sabbath Mode: Yes
  • Energy Saving Tips: Included

Included Accessories

  • Wire racks: 3
  • Partition: 1

Samsung NE59M6850SS Electric Range

The Samsung NE59M6850SS is a sophisticated electric range that combines innovative technology with a sleek design, making it an ideal choice for modern kitchens. This model boasts a unique Dual Door™ design that allows you to open the top half of the oven independently, providing flexibility in accessing the upper cavity without affecting the lower half. This feature is perfect for those who frequently multitask while cooking, as it enables users to check or remove dishes from the upper oven without disturbing the cooking process in the lower section. Equipped with a powerful convection system, the NE59M6850SS ensures even cooking results by circulating heat efficiently throughout the oven cavity, making it perfect for baking and roasting. The oven also includes a self-cleaning feature, which uses high temperatures to burn off grease and residue, reducing maintenance efforts. The control panel is intuitive and easy to use, offering various cooking modes and temperature settings, allowing you to tailor your cooking experience precisely to your needs. With its stylish stainless steel finish, this range not only enhances your kitchen's aesthetics but also promises durability and high performance.