Most common
problems & fixes

Is your Samsung NQ50C7935ES letting you down? Don't worry, we're here to help. Check out our list of the most common problems and how to fix them yourself.

Neither the oven’s display nor the oven operate

Plug is not properly connected to a grounded outlet or wall outlet switch is turned off

Make sure the plug is properly connected and wall switch is turned on

The food is either overcooked or undercooked

Incorrect cooking length setting

Set the cooking length appropriately by considering the type of food

ABNORMAL TEMP SENSING ERROR

Defective sensor, misplaced wires, or defective PCB

Contact SAMSUNG Customer Service

TEMP SENSOR OPEN ERROR

Defective sensor, misplaced wires, or defective PCB

Contact SAMSUNG Customer Service

View all problems & fixes

Quick setup

Follow these easy steps to get your Samsung NQ50C7935ES Oven up and running in no time.

1

Unpacking the Oven

Carefully unpack the oven using the two side handles and the door handle. Ensure that the appliance is free from any visible damage before proceeding with the installation.

2

Building-in Dimensions

Ensure the space for the oven is prepared with the following dimensions: minimum width 550 mm, height between 446 mm and 450 mm, and depth between 564 mm and 568 mm. There should be a ventilation gap of at least 200 cm² at the top and bottom.

3

Electrical Connection

Connect the oven to a power source of 240 V / 50 Hz. Ensure that the maximum power consumption of 3350 W is available from your electrical supply.

View the rest of the steps

Eco-Convection Mode

Cook your favorite dishes with optimized energy use! The Eco-Convection mode ensures even baking results while saving energy. A win-win for you and the planet!

Multi-Level Cooking

Feeling adventurous? Cook two different dishes at once with the multi-level cooking mode. Perfect for those who love to multitask in the kitchen!

Troubleshooting

The Samsung NQ50C7935ES Oven has some known problems that occur often. Here are some easy to do solutions for the problems or error codes your Samsung might be giving you.

KEY SHORT ERROR

This error occurs when a button is pressed and held for over 60 seconds. Release the button immediately to resolve the issue.

TEMP SENSOR OPEN ERROR

It occurs due to a defective sensor, misplaced wires, or a defective PCB. Inspect the sensor and wiring connections for damage or disconnection; replace defective parts if necessary.

TEMP SENSOR SHORT ERROR

It occurs due to a defective sensor, misplaced wires, or a defective PCB. Check the sensor and wiring for short circuits; replace damaged components as needed.

More Troubleshooting

Power Specifications

The Samsung NQ50C7935ES Oven operates on a power source of 240 V / 50 Hz. Its maximum power consumption is 3350 W, with specific functions like the Grill at 2750 W, Convection at 2700 W, and Steam at 3000 W.

Safety Instructions

It is crucial to maintain the oven in a clean condition to prevent surface deterioration, which could adversely impact the appliance's lifespan and safety. Children should be supervised to ensure they do not play with the appliance. If the supply cord is damaged, it should be replaced by the manufacturer or a qualified service agent.

Auto Menu Settings

The oven offers 35 Auto Programmes for various cooking methods, including Steam cooking, Baking, Grilling, Roasting, and Reheat. Each programme comes with specific quantity and recommendation guidelines.

Cooking Modes

The oven provides multiple cooking modes such as Convection, ProRoasting, ECO Convection, and multi-level cook mode. Each mode is designed to offer specific benefits, like energy efficiency in ECO mode or uniform heating in Convection mode.

Dimensions and Weight

The oven has external dimensions of 595 mm in width, 454.2 mm in height, and 570 mm in depth. The oven cavity net dimensions are 555 mm in width, 445 mm in height, and 548.8 mm in depth. The net weight of the oven is approximately 38.0 kg, and it weighs around 41.5 kg when shipped.

Oven Features

The oven includes shelf levels numbered from the bottom up, with levels 3 and 4 primarily used for the grill function. During cooking, temperatures and times cannot be adjusted.

Cleaning and Maintenance

The oven features a Descale Mode and a Steam Clean functionality. Regular maintenance is necessary to keep the oven in optimal condition, and descaling should be performed as indicated by the display message.

Accessories

The oven comes with essential accessories, including a Baking Tray and a Steam dish, which are suitable for different cooking functions like grilling and steaming.

Maintenance

Check out our tips to prevent many common issues and extend the life of your Samsung Oven.

Ensure Proper Installation

Reset the circuit breaker or replace any blown fuse. Make sure the oven is placed properly in accordance with the installation guide to prevent electrical or operational issues.

Clean Regularly

Failure to maintain the oven in a clean condition could lead to deterioration of the surface that could adversely affect the life of the appliance and possibly result in a hazardous situation. Clean the inside of the cavity and the accessories regularly.

Avoid Using Harsh Cleaners

Do not use harsh abrasive cleaners or sharp metal scrapers to clean the oven door glass as they can scratch the surface, which may result in shattering of the glass.

Monitor and Maintain the Water Tank

Do not expose the water tank or tray to direct sunlight to dry it. This can result in malformation or damage. Always fill the water tank with fresh water to the maximum level before using steam functions.

Handle Accessories with Care

Clean the accessories with a neutral detergent and dry them before inserting them back into the cooking cavity. Do not use force on the accessories when wiping them with a scrubber, as this may damage the coated surface.

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tech specs

Need more info? Please have a look at the tech specs of the watch. We’ve used Latest technology & quality materials

Technical Specifications

  • Model: NQ50C7935ES
  • Power Source: 240 V / 50 Hz
  • Maximum Power Consumption: 3350 W
  • Grill Power: 2750 W
  • Convection Power: 2700 W
  • Steam Power: 3000 W
  • Cooling Method: Cooling fan motor
  • Oven Volume: 50 liter

Dimensions and Weight

  • Outside Dimensions (W X H X D): 595 x 454.2 x 570 mm
  • Oven Cavity Net Dimensions (W X H X D): 555 x 445 x 548.8 mm
  • Net Weight: 38.0 kg approx
  • Shipping Weight: 41.5 kg approx

Samsung NQ50C7935ES: A Fusion of Innovation and Efficiency

The Samsung NQ50C7935ES is a cutting-edge built-in combi steam oven that seamlessly blends modern design with advanced cooking technology. Crafted for the discerning home chef, this oven boasts a substantial 50-liter capacity, making it ideal for preparing meals of all sizes. Its sleek dimensions of 595 x 454.2 x 570 mm allow it to integrate effortlessly into diverse kitchen spaces. Equipped with a powerful 3350 W energy source, the NQ50C7935ES delivers efficient performance whether you're grilling, baking, or steaming your culinary creations. The convection and steam functions, rated at 2700 W and 3000 W respectively, promise precision in cooking while preserving the moisture and flavors of your ingredients. Complementing its high power is a sophisticated cooling fan motor that ensures consistent internal temperatures for even cooking results. With Samsung's commitment to innovation, this oven is designed to elevate your cooking experience by offering a multitude of functions, including multi-level cooking and an intuitive auto-menu setting that simplifies meal preparation. Whether you're an avid baker or a weekend chef, the Samsung NQ50C7935ES stands out as a versatile and reliable appliance that brings both style and substance to your kitchen.