Most common
problems & fixes

Is your Samsung NQ50H7235AS letting you down? Don't worry, we're here to help. Check out our list of the most common problems and how to fix them yourself.

Key Short Error

This error occurs when a button is pressed and held for over 60 seconds. It may occur when water soaks through the inside of the control panel or dust particles are stuck to the touch pad.

Unplug the oven and contact Samsung Customer Service for assistance.

Nak Signal Error

Nak signal occurs if initial power-up for more than 10 seconds.

Contact Samsung Customer Service for further assistance.

Communication Error

It occurs when there is no communication between the main and sub PCB for more than 10 seconds.

Consult Samsung Customer Service for resolution.

EEPROM Open Error

It occurs when EEPROM communication is error during initial power setting.

Contact Samsung Customer Service to address the issue.

View all problems & fixes

Quick setup

Follow these easy steps to get your Samsung NQ50H7235AS Oven up and running in no time.

1

Positioning the Oven

Ensure the oven is positioned in the proper direction and at a height that permits easy access to the cavity and control area. Verify that the oven is stable and level in its designated area.

2

Connecting the Oven

Plug the oven into a suitable electrical outlet that complies with local and national codes. The appliance must be properly grounded to prevent electrical hazards.

3

Initial Operation

Before using the oven for the first time, operate the oven with water inside for 10 minutes. This helps to ensure that the oven is functioning correctly and to remove any manufacturing residues.

View the rest of the steps

Powerful Performer

The Samsung NQ50H7235AS microwave oven packs a punch with its 900W power output, making it a speedy sidekick in your kitchen adventures!

Spacious Surprise

With a generous 50-liter capacity, it's like having a mini chef's kitchen right at home. Perfect for those big family dinners!

Troubleshooting

The Samsung NQ50H7235AS Oven has some known problems that occur often. Here are some easy to do solutions for the problems or error codes your Samsung might be giving you.

KEY SHORT ERROR

This error occurs when a button is pressed and held for over 60 seconds. It may occur when water soaks through the inside of the control panel or dust particles are stuck to the touchpad. If any of these errors occur, please contact SAMSUNG Customer Service.

NAK SIGNAL ERROR

Nak signal occurs if initial power-up lasts for more than 10 seconds. If this error persists, it is advised to contact SAMSUNG Customer Service for assistance.

COMMUNICATION ERROR

This error occurs when there is no communication between the main and sub PCB for more than 10 seconds. Please contact SAMSUNG Customer Service if this error appears.

More Troubleshooting

Model Specifications

The Samsung NQ50H7235AS Oven operates with a power source of 230 V / 50 Hz. It consumes 1650 W in microwave mode and outputs power at 100 W / 900 W. The operating frequency is 2450 MHz with a magnetron OM75P (21) and a cooling fan motor. The set dimensions are W 595 x H 454.2 x D 570 mm, and built-in dimensions are W 555 x H 445 x D 548.8 mm. The oven has a volume of 50 liters and a net weight of 35.0 kg.

Oven Features

The oven includes a control panel, door handle, support rack, and a safety door lock. It provides multiple heating modes and settings, including microwave, auto cook, auto defrost, and auto reheat modes. It also features a steam cleaning mode for easy maintenance.

Operating Instructions

Before using the oven for the first time, it should be operated with water for 10 minutes. If unusual noises, burning smells, or smoke are emitted, the power plug should be unplugged immediately, and service should be contacted.

Control Panel

The control panel includes various functions such as Start, Stop/Cancel, and a Multi-Function Selector. The display initially shows a clock symbol and blinks '12:00', which can be set accordingly.

Safety Precautions

The oven should not be operated if the door or door seals are damaged. Repairs should only be conducted by competent personnel to avoid exposure to microwave energy. Liquids and foods must not be heated in sealed containers as they may explode.

Auto Menu Mode

This mode allows users to select from 20 pre-programmed settings, which include 6 Auto Cook, 5 Auto Defrost, and 9 Auto Reheat options. Cooking time and power levels are automatically set based on the selected program.

Cleaning and Care

The oven features a Steam Clean mode that sanitizes the oven in 15 minutes. The Deodorization mode uses fans for cooling and deodorizing. The oven should be cleaned only when it has cooled to room temperature. High-pressure or steam jet cleaners should not be used.

Energy Saving

The oven features an energy save mode that can be deactivated by opening the door or pressing any button, after which the display is switched on and the oven is ready for use.

Maintenance

Check out our tips to prevent many common issues and extend the life of your Samsung Oven.

Service and Repair Protocol

If the oven requires servicing, unplug it and contact SAMSUNG Customer Service. Ensure you have the model number, serial number, and warranty details ready. Only qualified personnel should perform repairs to avoid exposure to microwave energy.

Proper Storage

If storing the oven temporarily, choose a clean, dry place to prevent damage from dust and dampness.

Initial Setup and Use

Before first use, operate the oven with water for 10 minutes to ensure proper functionality. Ensure the oven is placed at a proper height and direction for easy access.

Handling Unusual Noises or Smells

If the oven emits strange noises, a burning smell, or smoke, unplug it immediately and contact the nearest service center.

Cleaning and Maintenance

Regularly clean the inside and outside surfaces, door, door seals, turntable, and roller rings. Use mild detergent and avoid harsh cleaners. Ensure the door seals are clean for proper closure.

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tech specs

Need more info? Please have a look at the tech specs of the watch. We’ve used Latest technology & quality materials

Technical Specifications

  • Model: NQ50H7235AS
  • Power Source: 230 V / 50 Hz
  • Power Consumption (Microwave Mode): 1650 W
  • Output Power: 100 W / 900 W (IEC-705)
  • Operating Frequency: 2450 MHz
  • Magnetron: OM75P (21)
  • Cooling Method: Cooling fan motor
  • Dimensions (Set Size): W 595 x H 454.2 x D 570 mm
  • Dimensions (Built In Size): W 555 x H 445 x D 548.8 mm
  • Volume: 50 liter
  • Weight (Net): 35.0 Kg
  • Weight (Shipping): 39.0 Kg

Oven Features

  • Door Handle: Yes
  • Control Panel: Yes
  • Support Rack: Yes
  • Safety Door Lock: Yes

Samsung NQ50H7235AS Oven: A Technological Marvel in Your Kitchen

The Samsung NQ50H7235AS oven is a seamless blend of innovative technology and sophisticated design, making it an essential addition to any modern kitchen. With a power source of 230 V / 50 Hz and power consumption of 1650 W in microwave mode, this oven boasts a remarkable output power of 900 W. Its operating frequency is set at 2450 MHz, ensuring efficient and even cooking results. Designed to fit both built-in and freestanding kitchen environments, the dimensions of this model are W 595 x H 454.2 x D 570 mm, with a built-in size of W 555 x H 445 x D 548.8 mm, making it a versatile choice for various kitchen layouts. Its net weight of 35.0 kg and a spacious 50-liter volume make it ideal for roasting, baking, and all kinds of culinary explorations. The oven features a ceramic tray and support rack for optimal cooking performance, while the advanced control panel and safety door lock ensure ease of use and safety. Whether you’re an amateur cook or a seasoned chef, the Samsung NQ50H7235AS is designed to elevate your cooking experience with its unparalleled functionality and sleek aesthetics.