Most common
problems & fixes

Is your Samsung NQ5B7993A** letting you down? Don't worry, we're here to help. Check out our list of the most common problems and how to fix them yourself.

The oven does not heat.

The door is open.

Close the door and try again.

Smoke comes out during preheating.

During initial operation, smoke may come from the heating elements.

This is not a malfunction; if you run the oven 2-3 times, it should stop.

The oven does not cook properly.

The oven door is frequently opened during cooking.

Do not frequently open the door unless necessary, as it lowers the interior temperature.

The buttons cannot be pressed properly.

Foreign matter may be caught between the buttons or moisture is on the exterior.

Remove the foreign matter or wipe the moisture and try again.

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Quick setup

Follow these easy steps to get your Samsung NQ5B7993A** Oven up and running in no time.

1

Installation in the Cabinet

Ensure that kitchen cabinets in contact with the oven are heat-resistant up to 100°C. Follow the required dimensions for installation to fit the oven properly into the cabinet space.

2

Electrical Connection

The installation of this oven must be performed by a licensed electrician, who is responsible for connecting the appliance to the mains power supply in compliance with safety recommendations.

3

Unpacking the Oven

After installation, remove the protective film, tape, and other packing materials. Take out the provided accessories from inside the oven.

View the rest of the steps

Energy Efficiency

The Samsung NQ5B7993A boasts an A+ energy efficiency class, making it both eco-friendly and cost-effective on your energy bill!

Spacious Cooking

With a 50-liter capacity, this oven is perfect for family gatherings, ensuring no one goes hungry!

Troubleshooting

The Samsung NQ5B7993A** Oven has some known problems that occur often. Here are some easy to do solutions for the problems or error codes your Samsung might be giving you.

C-70

The steam sensor is open or short. Check the steam sensor for proper connection and operation. If necessary, contact a local Samsung service center for assistance.

C-F0

No communication between the main and sub MICOM. Ensure all connections between the main and sub MICOM are secure. Restart the oven to check if the communication is re-established.

C-F1

EEPROM Read or Write not working. Check the EEPROM connections and reset the oven. If the problem persists, contact a Samsung service center.

More Troubleshooting

Energy Efficiency

The Samsung NQ5B7993A** Oven has an Energy Efficiency Index per cavity (EEI cavity) of 80.3, classifying it as A+ in energy efficiency. The energy consumption required to heat a standard load in fan-forced mode per cavity is 0.61kWh per cycle.

Power Specifications

The oven operates on a power source of 230 V ~ 50 Hz with a maximum power consumption of 2850 W. It includes a grill power of 2550 W and a convection power of 2500 W.

Wi-Fi Connectivity

The oven supports Wi-Fi connectivity, allowing users to connect it to the SmartThings server. This enables remote management and control via a mobile device using the SmartThings app.

Auto Cook and Defrost Programs

The oven includes 35 Auto Cook programs for various cooking modes such as Steam cooking, Baking, Grilling, Roasting, and Reheating. Additionally, it offers 5 Auto Defrost programs for convenient defrosting.

Smart Features

The oven is equipped with Smart Control, allowing users to turn this function on or off. It offers the option for remote management by allowing a call center to access the oven remotely for diagnostics.

Dimensions and Weight

The oven's main unit dimensions are 595 x 456 x 570 mm, and it is designed to be built-in with dimensions of 560 x 446 x 549 mm. The net weight is 33.4 kg, while the shipping weight is 41.1 kg.

Capacity and Build

This is a built-in type oven with a single cavity volume of 50 liters. The heat source for the cavity is electricity.

Safety Instructions

The oven must be installed by a licensed electrician, and it should not be used by individuals with reduced physical, sensory, or mental capabilities without supervision. Children should be supervised to prevent them from playing with the appliance.

Maintenance and Care

Regular cleaning is essential to maintain performance, and special care should be taken to clean the door and its sealing. Users are advised not to attempt repairs themselves and to contact a Samsung service center for technical assistance.

Installation Requirements

The kitchen cabinets in contact with the oven must be heat-resistant up to 100 °C. The oven requires specific dimensions for installation to ensure proper fit and function.

Maintenance

Check out our tips to prevent many common issues and extend the life of your Samsung Oven.

Regular Cleaning

Dust and moisture that build up inside the oven can affect its performance. Make sure to clean the interior regularly to prevent such issues.

Proper Installation

Ensure the oven is installed on a flat, stable surface and that there is sufficient ventilation space around it, as specified in the installation guide.

Avoid Unauthorized Repairs

Do not attempt to repair or replace parts of the oven yourself. If you encounter issues with the oven's hinges, sealing, or door, contact a qualified technician or local Samsung service center for assistance.

Maintain Ventilation

Ensure that electrical leads and cables do not touch the oven. Proper ventilation is crucial for the oven's operation, so maintain clear intake and exhaust outlets.

Handle with Care

Avoid opening the door frequently during cooking as it lowers the interior temperature, affecting cooking results. Use oven mitts or potholders when handling the door during operation.

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tech specs

Need more info? Please have a look at the tech specs of the watch. We’ve used Latest technology & quality materials

General Specifications

  • Model Name: NQ5B7993A**
  • Type of Oven: Built-in
  • Volume: 50 liter
  • Number of Cavities: 1
  • Heat Source: Electricity

Dimensions and Weight

  • Main Unit Dimensions (W x H x D): 595 x 456 x 570 mm
  • Built-in Dimensions (W x H x D): 560 x 446 x 549 mm
  • Net Weight: 33.4 Kg
  • Shipping Weight: 41.1 Kg

Power and Energy

  • Power Source: 230 V ~ 50 Hz
  • Maximum Power Consumption: 2850 W
  • Grill Power: 2550 W
  • Convection Power: 2500 W
  • Steam Power: 2850 W
  • Energy Efficiency Index per cavity (EEI cavity): 80.3
  • Energy Efficiency Class per cavity: A+
  • Energy Consumption in Fan-Forced Mode: 0.61 kWh/cycle

Connectivity and Control

  • WiFi Standby-mode Power Consumption: 1.9 W
  • Overall Standby Power Consumption: 1.9 W
  • Period for Power Management: 20 min

Samsung NQ5B7993A** - A Comprehensive Overview

The Samsung NQ5B7993A** is a sophisticated built-in oven that combines cutting-edge technology with sleek design, making it a perfect fit for modern kitchens. With a power consumption of up to 2850 W and a generous 50-liter capacity, it is designed to handle both everyday cooking and special culinary adventures effortlessly. This oven boasts an impressive energy efficiency class of A+, ensuring that it operates economically without compromising performance. It features a range of heating options, including grill, convection, and steam, providing versatile cooking methods to suit any recipe. The inclusion of a cooling fan motor ensures optimal temperature control and safety during operation. Its dimensions of 595 x 456 x 570 mm allow it to integrate seamlessly into built-in cabinetry, while the smart connectivity options, including Wi-Fi, enable remote management and control via the SmartThings app. Whether you're a home chef or someone who loves smart tech in the kitchen, the Samsung NQ5B7993A** is designed to enhance your cooking experience with efficiency and style.