Most common
problems & fixes

Is your Samsung RB215LASH letting you down? Don't worry, we're here to help. Check out our list of the most common problems and how to fix them yourself.

Temperature not cold enough

Temperature control not set correctly, appliance exposed to heat sources, or inadequate ventilation

Adjust temperature control, ensure appliance is away from heat sources, and maintain proper ventilation

Refrigerator not operating

Power supply issues

Check electricity supply and ensure the power plug is connected correctly

Condensation forming on appliance

High humidity and moisture in the air contacting the cool surface

This is normal in very humid weather; ensure proper ventilation

Unusual noise from appliance

Noise from compressor or accessories expanding/contracting

This is normal; ensure appliance is level to reduce noise

Quick setup

Follow these easy steps to get your Samsung RB215LASH Refrigerator up and running in no time.

1

Prepare for Installation

Ensure that you have adequate space and a firm, level floor to install the fridge. Provide a clearance of at least 2 inches at the back and top, and 1 inch from the sides of the refrigerator. Wait for at least one hour before plugging the appliance in.

2

Level the Refrigerator

If the front of the appliance is slightly higher than the rear, the door can be opened and closed easier. Use a flat head screwdriver to turn the right adjusting leg in the direction of the arrow until the appliance is level.

3

Clean the Appliance

Wipe and clean the appliance inside and outside with a damp cloth and dry completely before use. This removes any dust that accumulated during packing and shipping.

Super Cool Button

The Super Cool button is like a magic wand for your fridge! Press it, and your fridge will quickly chill your groceries to keep them fresh and crisp. Perfect for when you've just stocked up at the supermarket!

Super Freeze Feature

Need ice cream in a flash? The Super Freeze feature speeds up the freezing process, so your treats are ready in no time. It's like having a frosty superpower at your fingertips!

Troubleshooting

The Samsung RB215LASH Refrigerator has some known problems that occur often. Here are some easy to do solutions for the problems or error codes your Samsung might be giving you.

Freezer Temperature Button

Sets the freezer temperature. Press this button repeatedly to change the temperature in sequence between -14°F and 8°F. Ensure the desired temperature is selected by repeatedly pressing the button until the target temperature is displayed.

Child Lock Button

When this button is pressed for 3 seconds, all functions are locked and cannot be modified. To engage Child Lock, press and hold the button for 3 seconds. To disengage, repeat the process.

Fridge Temperature Button

Sets the fridge temperature. Press this button repeatedly to change the temperature in sequence between 34°F and 46°F. Select the desired temperature by pressing the button until it is displayed.

Temperature Control

The Samsung RB215LASH and RB215LABP refrigerators offer precise temperature control with buttons to set freezer temperatures between -14°F and 8°F, and fridge temperatures between 34°F and 46°F. The display shows current and selected temperatures, making it easy to monitor and adjust settings.

Super Freeze and Super Cool Functions

The Super Freeze and Super Cool buttons are designed to speed up the freezing and cooling processes respectively. These features are particularly useful when the doors have been left open for extended periods.

Adjustable Shelves and Drawers

The refrigerator features transparent, unbreakable shelves that can be cleaned with water and detergent. Drawers are removable, providing flexible storage options for fruits and vegetables with a humidity control lever for maintaining freshness.

Warranty Information

Samsung provides a limited warranty for this refrigerator, covering one year for parts and labor and five years for parts and labor on the sealed refrigeration system, including the compressor, evaporator, condenser, and other components.

Water Supply Connection

The refrigerator can be connected to a household water supply for ice making. Samsung recommends using their filter cartridge for optimal performance and safety.

Child Lock Feature

For safety, the refrigerator includes a Child Lock feature. By pressing the Child Lock button for 3 seconds, all functions are locked, preventing unintended changes to the settings.

Ice Maker and Storage

The refrigerator is equipped with an ice maker that can be turned off using the Ice Off button to prevent the production of ice when not needed. The ice storage bin is designed to be easily accessible and removable.

Door Reversal Option

Users can change the direction in which the refrigerator doors open by contacting Samsung for service. This customization feature allows the appliance to fit better in different kitchen layouts.

Installation and Clearance

Proper installation requires a clearance of at least 2 inches at the back and top and 1 inch from the sides, ensuring optimal performance and air circulation.

Maintenance and Cleaning

For maintenance, it's important to unplug the refrigerator before cleaning. Shelves and bins should be washed and dried completely before reinstallation. The rubber seals require regular cleaning to maintain efficiency.

Maintenance

Check out our tips to prevent many common issues and extend the life of your Samsung Refrigerator.

Unplug and Empty

Unplug the refrigerator from its electrical outlet and empty all door guards and racks before performing any maintenance.

Door Direction

If you want to change the door direction, call the Samsung customer service for assistance.

Minimize Door Opening

The shorter the time the door is opened, the less ice will form in the freezer.

Freezer Food Placement

When freezing food or storing it, place the food directly on the freezer elements in the top container.

Levelling

Ensure the front of the appliance is slightly higher than the rear for easier door opening and closing.

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tech specs

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Temperature Control

Design and Storage

Features

Warranty

Samsung RB215LASH and RB215LABP Refrigerators

The Samsung RB215LASH and RB215LABP refrigerators are designed to offer top-tier performance and innovative features that align with modern kitchen needs. These models boast a sleek, contemporary aesthetic that complements any kitchen decor, while their robust build ensures durability and longevity. They come equipped with adjustable, transparent shelves crafted from unbreakable materials, providing flexibility and ease of use. The refrigerators feature a humidity-controlled drawer, ideal for preserving the freshness of fruits and vegetables. Their energy-efficient mechanism, combined with a strong cooling system, ensures optimal temperature control, keeping your food fresh and your energy bills low. Additionally, the intuitive temperature display and control panel make it easy to adjust settings to your preference, providing a seamless user experience. With features like the Super Freeze and Super Cool functions, these refrigerators are designed to handle the demands of a busy household, offering both convenience and efficiency. Whether you're storing bulk groceries or delicate produce, the Samsung RB215LASH and RB215LABP models provide a reliable solution for all your refrigeration needs.