Most common
problems & fixes

Is your Samsung RB215ZABB letting you down? Don't worry, we're here to help. Check out our list of the most common problems and how to fix them yourself.

Appliance not cooling effectively

Temperature control is not set correctly or the appliance is too close to the wall

Ensure the temperature control is set to the desired level and the appliance is positioned away from the wall

Condensation forming on the outer surface

High humidity weather conditions

This is not abnormal and occurs when moisture in the air comes into contact with the cool surface

Unusual noises from the appliance

The appliance may not be level or noise from the compressor

Level the appliance and understand that some noise from the compressor is normal

Freezer burns from ice cubes

Low temperature of ice cubes

Avoid putting ice cubes or ice pops straight from the freezer into your mouth

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Quick setup

Follow these easy steps to get your Samsung RB215ZABB Refrigerator up and running in no time.

1

Unpack and Inspect

Carefully unpack the refrigerator and check for any visible damage. Ensure that all accessories and parts are included as per the packing list.

2

Select the Location

Place the refrigerator on a firm, level floor in a location that provides adequate space. Ensure that there is at least 2 inches of clearance at the back, top, and 1 inch on the sides of the refrigerator for proper ventilation.

3

Clean the Appliance

Wipe and clean the refrigerator both inside and outside with a damp cloth. Dry completely to remove any dust accumulated during packing and shipping.

View the rest of the steps

Super Cool and Super Freeze Buttons

Need to chill your drinks or freeze that ice cream super fast? Hit the Super Cool or Super Freeze buttons and watch the magic happen! 🥶✨

Humidity-Controlled Drawers

Keep your fruits and veggies fresher longer with these nifty humidity-controlled drawers. Say goodbye to wilted lettuce! 🥬🌽

Troubleshooting

The Samsung RB215ZABB Refrigerator has some known problems that occur often. Here are some easy to do solutions for the problems or error codes your Samsung might be giving you.

Freezer Temperature Button Error

The freezer temperature button is not responding. Press the freezer button repeatedly to change the temperature in sequence between -14°F and 8°F. If the button still does not respond, check the electricity supply and ensure the appliance is properly plugged in.

Child Lock Activated

All functions are locked due to child lock activation. Press the Child Lock button for 3 seconds to unlock the functions. If the issue persists, refer to the manual for troubleshooting tips.

Fridge Temperature Button Error

The fridge temperature button is not responding. Press the fridge button repeatedly to change the temperature in sequence between 34°F and 46°F. If the button remains unresponsive, verify the power connection and consult the manual if necessary.

More Troubleshooting

Safety Precautions

To avoid any risk of personal injury, material damage, or incorrect use of the appliance, observe the safety precautions. Unplug the refrigerator from its electrical outlet and empty all door guards and racks before moving or cleaning.

Child Lock Function

Press the Child Lock button for 3 seconds to lock all functions, preventing any modifications.

Installation Instructions

Ensure a clearance of at least 2 inches at the back and top, and 1 inch from the sides. Level the appliance slightly higher at the front for easy door operation.

Ice Maker Installation

The refrigerator can only use ice makers made by Samsung Electronics, and installation must be performed by Samsung or its service agents.

Troubleshooting

If the appliance does not operate correctly, check the electricity supply. If the problem persists, contact your dealer.

Temperature Control

The freezer temperature can be set between -14°F and 8°F, while the fridge can be set between 34°F and 46°F. Use the Freezer and Fridge Temperature buttons to adjust settings. The display will show the current and selected temperatures.

Super Freeze and Super Cool Functions

Super Freeze speeds up the freezing process in the freezer, while Super Cool speeds up cooling in the fridge. These features are useful if the doors have been left open for a long time.

Warranty Information

The refrigerator has a one-year warranty on parts and labor and a five-year warranty on the sealed refrigeration system, valid only in the United States.

Maintenance Tips

Clean transparent shelves with water and detergent, and dry completely. Rubber seals should be cleaned with a damp cloth and detergent. Always unplug the appliance before replacing the fridge light bulb to avoid electric shock.

Energy Saving Tips

Keep door openings to a minimum to prevent ice buildup. Place food directly on freezer elements for efficient freezing.

Maintenance

Check out our tips to prevent many common issues and extend the life of your Samsung Refrigerator.

Keep Doors Closed

Minimize the time the refrigerator door is open to prevent ice buildup in the freezer and maintain efficient cooling.

Proper Food Storage

Place food with high water content in the fridge and ensure it is stored directly on freezer elements in the top container to optimize cooling.

Ventilation

Ensure ventilation openings around the appliance are clear of obstructions to maintain efficient operation.

Defrosting Process

Do not use mechanical devices or other means to accelerate the defrosting process except those recommended by Samsung.

Stable Installation

Ensure the appliance is installed on a stable, leveled floor and the back is not too close to the wall to prevent noise and cooling issues.

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tech specs

Need more info? Please have a look at the tech specs of the watch. We’ve used Latest technology & quality materials

Temperature Control

  • Freezer Temperature Range: -14°F to 8°F
  • Fridge Temperature Range: 34°F to 46°F

Features

  • Super Freeze: Speeds up the freezing process in the freezer
  • Super Cool: Speeds up the cooling process in the fridge
  • Child Lock: Locks all functions when pressed for 3 seconds
  • Ice Off Button: Stops ice maker from making ice

Design and Build

  • Shelves: Transparent and unbreakable
  • Humidity Controlled Drawers: For storing fruits and vegetables
  • Multi-Purpose Door Bins: Adjustable for different storage needs
  • Fridge Light: E17 bulb, maximum 30 watt
  • Freezer Light: E17 bulb, maximum 15 watt

Warranty

  • General Warranty: 1 Year Parts and Labor
  • Sealed Refrigeration System: 5 Years Parts and Labor

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