Most common
problems & fixes

Is your Samsung RS2578BB letting you down? Don't worry, we're here to help. Check out our list of the most common problems and how to fix them yourself.

Small ice cubes

Low water pressure in the pipe

Contact the dealer service center to check the amount of water supplied

Refrigerator not working or not chilling sufficiently

Power plug not properly connected or incorrect temperature setting

Check the power plug connection and temperature control on the display panel

Ice not being dispensed

Ice making function stopped or issues with the water line connection

Ensure ice making function is active, there is ice in storage, and water line is connected with shut-off valve open

No water supplied

Disconnected or crushed water line

Check water line connection and ensure shut-off valve is open. Check for any crushes in the line

View all problems & fixes

Quick setup

Follow these easy steps to get your Samsung RS2578BB Refrigerator up and running in no time.

1

Checking Entrance Dimensions

Ensure the entrance door is wide enough for the refrigerator to pass through. The required dimensions are as follows: Width: 36 inches, Height: 70 inches, Depth without door: 28 inches.

2

Selecting the Location

Choose a location with easy access to the water supply and avoid direct sunlight. Ensure enough space is available for air circulation.

3

Positioning the Refrigerator

Place the refrigerator in the selected location with reasonable clearance between the wall and the refrigerator. Ensure the plug is accessible after installation.

View the rest of the steps

Deodorizer Delight

The Samsung refrigerators come with a reusable deodorizer that keeps the air fresh and odor-free. Say goodbye to unwanted fridge smells!

CoolSelect Zone™ Magic

With the CoolSelect Zone™ Drawer, you can Quick Cool, Thaw, and Select options for a magical food chilling experience!

Troubleshooting

The Samsung RS2578BB Refrigerator has some known problems that occur often. Here are some easy to do solutions for the problems or error codes your Samsung might be giving you.

Recyclable Twin Deodorizers Light

This light indicates the recyclable twin deodorizers are in operation. Recycle the honeycomb cartridge once or twice a year as per the instructions in the 'Cleaning the Accessories' section.

Ice Type Indicator

Indicates the selection of ice type: Cubed Ice, Crushed Ice, or Ice Off. Press the Ice Type button in sequence to choose the desired ice type or to stop making ice by selecting Ice Off.

Water Filter Indicator Light

When the green light changes to orange, it is time to replace the water filter. Replace the water filter cartridge and reset the indicator by pressing the Ice Type button and the Child Lock buttons simultaneously for 3 seconds.

More Troubleshooting

Model and Serial Number Location

The model and serial numbers for the Samsung RS2534VVVV, RS2534VQ, RS2556VVVV, RS2556BB, RS2556SH, RS2578VVV, RS2578BB, RS2578SH refrigerators are located on a label inside the refrigerator cabinet on the left-hand side wall. These numbers are essential for service and warranty purposes.

Operating Instructions

Before operating the refrigerator, users should thoroughly read the manual and retain it for future reference. The manual covers various models, and the characteristics of your refrigerator may differ slightly.

Deodorizer

The refrigerator is equipped with a reusable deodorizer that keeps the internal air fresh and odor-free.

Temperature Control

Users can set the freezer temperature between 8°F and -14°F using the Freezer Temp button. The refrigerator temperature can be set between 34°F and 46°F using the Fridge Temp button. The Power Freeze and Power Cool buttons speed up the freezing and cooling processes, respectively.

Water Filter Indicator

The water filter indicator will turn red when a quick replacement is necessary. Reset the indicator by pressing the Ice Type and Child Lock buttons simultaneously for 3 seconds. To turn off the indicator, press these buttons for 5 seconds.

Twin Cooling System

The Samsung refrigerator features a Twin Cooling System with two evaporators, allowing independent cooling of the refrigerator and freezer. This system prevents food odors from mixing between compartments and enhances efficiency.

Safety Warning Signs

The appliance is not intended for use by children or infirm persons without adult supervision. Ensure that young children do not play with the refrigerator, and the appliance must be positioned so that the plug is accessible after installation.

Freezer Features

The freezer includes features such as Xtra SpaceTM, which can be used for storing frozen foods like pizza and pasta. It is important to wrap stored food securely to prevent odor penetration into the ice.

CoolSelect ZoneTM Drawer

Available in models RS2556 and RS2578, this drawer allows users to select Quick Cool, Thaw, and Select buttons to quickly chill, thaw, or cool items. Users can also choose Soft Freeze, Cool, or Chill to control the drawer's temperature.

Child Lock Feature

When the Child Lock button is pressed for 3 seconds, it locks the Power Freeze, Power Cool, Freezer Temp, and Fridge Temp settings, preventing modifications. However, the water and ice dispensers remain functional.

Warranty Information

Samsung provides a one-year warranty on parts and labor for the refrigerator and a five-year warranty on parts and labor for the sealed refrigeration system. This limited warranty applies to products purchased and used in the United States.

Multi-Flow System

The Multi-Flow System in the refrigerator circulates cool air through multiple vents on every shelf level, ensuring even distribution of cooling inside the cabinets to keep food fresh longer.

Maintenance

Check out our tips to prevent many common issues and extend the life of your Samsung Refrigerator.

Regular Cleaning

Clean the interior and exterior of the refrigerator regularly using a damp cloth and mild detergent. Avoid using abrasive cleaners or solvents. Ensure the rubber door seals are clean to maintain an efficient seal.

Water Filter Maintenance

Replace the water filter as indicated by the filter indicator light. After replacing, reset the indicator by pressing the Ice Type and Child Lock buttons simultaneously for 3 seconds.

Temperature Settings

Ensure the refrigerator and freezer temperatures are set correctly using the digital display. The refrigerator can be set between 34°F and 46°F, and the freezer between -14°F and 8°F.

Avoid Overloading

Do not overfill the refrigerator or freezer. Overloading can obstruct air flow and affect cooling efficiency.

Ice Maker Care

Check the water supply to the ice maker to ensure it is adequate. If ice cubes are small, it may be due to low water pressure.

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tech specs

Need more info? Please have a look at the tech specs of the watch. We’ve used Latest technology & quality materials

General Specifications

  • Capacity: 25.2 Cu. Ft
  • Width Dimension: 36 inches
  • Height with Hinge: 70 inches
  • Depth without door: 28 inches

Cooling Features

  • Twin Cooling System: Two evaporators for independent cooling
  • Multi-Flow System: Even distribution of cooling inside cabinets

Special Features

  • CoolSelect Zone Drawer: Quick Cool, Thaw and Select buttons
  • Deodorizer: Keeps air fresh and odor free
  • Beverage Station: Accessible storage for frequently used items
  • Xtra Space: Vertical room next to the ice maker

Temperature Control

  • Freezer Temperature Range: 8°F to -14°F
  • Refrigerator Temperature Range: 46°F to 34°F

Convenience Features

  • Water Dispenser Capacity: 0.3 gallons
  • Ice Type Options: Cubed or Crushed Ice
  • Door Alarm: Alerts when door is open

Samsung RS2534VVVV and Related Models

The Samsung RS2534VVVV, along with its related models RS2534VQ, RS2556VVVV, RS2556BB, RS2556SH, RS2578VVV, RS2578BB, and RS2578SH, represent a sophisticated line of side-by-side refrigerators designed to meet the needs of modern households. These models are equipped with a variety of advanced features such as the CoolSelect Zone TM Drawer, which allows users to quickly chill, thaw, or cool items with ease. The Twin Cooling System ensures separate temperature control for the refrigerator and freezer, maintaining optimal conditions for both fresh and frozen foods. With a spacious interior, these refrigerators offer ample storage solutions including gallon door bins, a beverage station, and adjustable shelving to accommodate all types of groceries. The integrated deodorizer keeps the refrigerator air fresh, while the power freeze and power cool functions rapidly restore ideal temperatures, making these models a reliable choice for maintaining the freshness of your food.