Most common
problems & fixes

Is your Samsung RS257BA letting you down? Don't worry, we're here to help. Check out our list of the most common problems and how to fix them yourself.

Refrigerator does not work or chill sufficiently

Power plug not properly connected

Check and ensure the power plug is connected correctly

Ice is not dispensed

Ice making function may be stopped, ice storage unit empty, water line not connected, or freezer temperature too warm

Ensure ice making function is on, check ice storage, connect water line, and adjust freezer temperature

Water leaks around the water filter

Newly-installed water filter cartridge may cause brief spurt

Check installation and ensure the filter is properly seated

Unusual noises or sounds

Floor not level or stable, back of refrigerator too close to the wall

Level the floor and ensure sufficient space between the refrigerator and the wall

View all problems & fixes

Quick setup

Follow these easy steps to get your Samsung RS257BA Refrigerator up and running in no time.

1

Selecting the Location

Place the refrigerator in an appropriate location with reasonable clearance between the wall and the refrigerator. This allows for proper air circulation and reduces power consumption.

2

Checking Dimensions

Ensure that the dimensions of the entrance door and the location can accommodate the refrigerator. The dimensions for the RS253BA, RS255BA, RS257BA are as follows: Width: 36 inches, Height: 69 inches, Depth: 28 inches.

3

Leveling the Refrigerator

Make small adjustments to ensure the refrigerator is level. Use a wrench to adjust the leveling legs at the bottom front corners of the refrigerator.

View the rest of the steps

Xtra Fresh™

Keep your fruits and veggies fresher than ever with the Xtra Fresh™ feature that optimizes humidity for ultimate crispness!

CoolSelect Zone™ Drawer

Feeling indecisive? The CoolSelect Zone™ Drawer lets you quickly chill, thaw, or soft freeze with just a button. Perfect for those last-minute dinner plans!

Troubleshooting

The Samsung RS257BA Refrigerator has some known problems that occur often. Here are some easy to do solutions for the problems or error codes your Samsung might be giving you.

Filter Indicator Light

The filter indicator light activates when it is time to change the water filter cartridge. It serves as a reminder that the current cartridge needs to be replaced. To reset the indicator after replacing the cartridge, press the Ice Type button for 3 seconds. It is recommended to discard the first six glassfuls of water, or continue until the water flows clearly, after installing a new filter.

Blinking Digital Display

The digital display may blink if the freezer and refrigerator temperatures deviate from their normal settings. The blinking will cease when the temperatures return to normal. If the issue persists, unplug the refrigerator, wait for 9 minutes, and then plug it back in.

Power Freeze Function

This function speeds up the freezing process in the freezer. To activate, press the Power Freeze button. Press it again to return the freezer to its set temperature and cancel the Power Freeze mode.

More Troubleshooting

Model and Serial Number Location

The model and serial numbers can be found on a label inside the refrigerator's cabinet on the left-hand side wall.

Control Panel Features

The control panel includes an Ice Type button to choose between Cubed, Crushed Ice, or Ice Off, and a Filter Change button that should be pressed for 3 seconds to change the filter.

Dimensions and Installation

The refrigerator has a width of 36 inches and a height of 70 inches with the door. It is important to allow clearance around the refrigerator for optimal performance and reduced power consumption.

Food Storage Guide

The manual suggests securely wrapping stored food in suitable materials to maintain freshness and prevent contamination.

Water and Ice Dispenser

The water and ice dispenser requires a water filter cartridge to function properly. Replacement filters can be ordered by contacting Samsung.

CoolSelect ZoneTM Drawer Functions

The CoolSelect ZoneTM Drawer offers options like Soft Freeze, Chill, and Quick Cool to customize storage conditions for various types of food.

Safety Warning Signs

The warning signs are designed to prevent injury and must be followed. For example, do not put fingers or unsuitable objects in the ice chute or ice-maker bucket to avoid injury or damage.

Xtra FreshTM and CoolSelect ZoneTM

The Xtra FreshTM feature optimizes humidity control to keep vegetables and fruits fresh, while the CoolSelect ZoneTM Drawer offers options like Quick Cool, Thaw, and Soft Freeze to manage temperature settings for different food items.

Shelves and Bins

The refrigerator includes various storage options such as a wine shelf (for RS257BA), spill-proof glass shelves, and specialized bins for dairy, eggs, and gallon-sized items.

Twin Cooling System

This feature includes independent cooling systems for the refrigerator and freezer, enhancing efficiency and preserving food quality.

Setting Up the Refrigerator

Once installed, ensure the power supply is connected. If issues arise, contact Samsung Electronics service center for assistance.

Maintenance and Cleaning

It is crucial to wipe excess moisture and keep the refrigerator clean to prevent odor and mold. Special care should be taken when handling the water filter cartridge.

Maintenance

Check out our tips to prevent many common issues and extend the life of your Samsung Refrigerator.

Regular Cleaning

Clean the exterior and interior of the refrigerator regularly. Use a soft cloth and mild detergent. Avoid using harsh chemicals like Benzene, Thinner, or Clorox. Do not spray water directly onto the refrigerator surfaces.

Check and Replace Water Filter

Inspect the water filter for leaks and replace it as needed. Press the filter change button for 3 seconds to reset the filter indicator after replacement. Order replacement filters using Part # DA29-00003A from authorized dealers.

Proper Food Storage

Ensure food is wrapped securely with foil or appropriate containers. Avoid overfilling the refrigerator to maintain proper air circulation. Store bottles tightly together to prevent them from falling.

Ensure Proper Installation

Allow sufficient clearance around the refrigerator for air flow to reduce power consumption. Check that the power plug is properly connected and that the interior light turns on when doors are opened.

Regular Maintenance of Accessories

Clean the accessories like shelves and bins regularly. Dry them thoroughly before reinstalling. Remove food before cleaning to avoid contamination.

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tech specs

Need more info? Please have a look at the tech specs of the watch. We’ve used Latest technology & quality materials

Dimensions

  • Width: 36 inches
  • Case Height: 69 inches
  • Height with Hinge: 70 inches
  • Depth without door: 28 inches

Capacity

  • Total Capacity: 25.2 Cu. Ft

Features

  • Twin Cooling System: Independent evaporators for fridge and freezer
  • Xtra FreshTM: Optimized humidity control for freshness
  • CoolSelect ZoneTM Drawer (RS255BA, RS257BA): Quick Cool, Thaw, and Soft Freeze options
  • Multi-Flow System: Even cooling distribution

Control Panel

  • Ice Type Button: Cubed, Crushed Ice, or Ice Off
  • Power Cool Button: Speeds up the cooling process
  • Power Freeze Button: Speeds up the freezing process
  • Child Lock Button: Locks control panel

Storage

  • Xtra SpaceTM: Vertical room next to the ice maker in the freezer
  • Wine Shelf (RS257BA): Stores wine bottles
  • Spill-proof Glass Shelf: Stores chilled food
  • Gallon Door Bins: Available in RS255BA, RS257BA

Samsung RS253BA, RS255BA, RS257BA Refrigerators

The Samsung RS253BA, RS255BA, and RS257BA refrigerators represent a sophisticated blend of modern technology and functional design, providing an exceptional cooling experience for the contemporary kitchen. These side-by-side refrigerators are engineered with Samsung's Twin Cooling System, which uses separate evaporators for the refrigerator and freezer compartments to ensure optimal temperature control and humidity, keeping food fresher for longer. Featuring the innovative CoolSelect Zone™ Drawer, models RS255BA and RS257BA offer adaptable storage solutions, allowing users to quickly chill, thaw, or softly freeze their groceries at precise temperatures. The refrigerators' sleek design is complemented by practical features like spill-proof tempered glass shelves and an efficient Multi-Flow System, distributing cool air evenly across all shelves to maintain consistent temperatures. With additional conveniences such as a user-friendly control panel for setting fridge and freezer temperatures, customizable ice options, and an energy-efficient door alarm system, these appliances are designed to meet the needs of any household.