Most common
problems & fixes

Is your Samsung RT32 letting you down? Don't worry, we're here to help. Check out our list of the most common problems and how to fix them yourself.

The appliance is not operating at all or the temperature is too high.

Incorrect power plug connection, improper temperature control settings, exposure to heat sources, or insufficient clearance from the wall.

Ensure the power plug is correctly connected, adjust the temperature control, avoid placing the appliance near heat sources, and maintain proper clearance from walls.

The food in the refrigerator is frozen.

Temperature control set to the coldest setting or the surrounding temperature is too low.

Set the temperature control to a warmer setting or adjust the surrounding temperature.

Strange noise, burning smell, or smoke.

Potential electrical issues or internal faults.

Unplug the appliance immediately and contact a service center.

Water dispenser is not functioning.

Water tank not fitted correctly or frozen due to low fridge temperature.

Check the fitting of the water tank and set a warmer temperature on the digital display.

View all problems & fixes

Quick setup

Follow these easy steps to get your Samsung RT32 Refrigerator up and running in no time.

1

Getting Ready to Install the Refrigerator

Congratulations on the purchase of your Samsung Refrigerator. We hope you will enjoy the many state-of-the-art features and efficiencies that this new appliance has to offer.

2

Select an Appropriate Location

Place the refrigerator in an appropriate location with reasonable clearance between the wall and the refrigerator. Allow clearance to the right, left, back and top when installing. This will help reduce power consumption and keep your energy bills lower.

3

Attach Spacers

Remove paper on spacer and then attach two spacers (Gray block) on the back side of refrigerator for better performance. Ensure two spacers fix properly as shown in the installation image.

View the rest of the steps

Spacious Storage Delight

The Samsung RT38 offers a whopping 1275mm of storage bliss! Perfect for stocking up on all your favorite goodies.

Cool Features

With the Samsung RT35, enjoy a sleek design with a nifty Power Cool button for instant chill!

Troubleshooting

The Samsung RT32 Refrigerator has some known problems that occur often. Here are some easy to do solutions for the problems or error codes your Samsung might be giving you.

Freezer Compartment Alarm

The alarm function activates when the fridge door is open. It does not activate for the freezer door. Ensure the fridge door is closed properly. If the alarm persists, check the freezer door as well, though it does not trigger the alarm.

Power Cool Indicator

The Power Cool function speeds up the cooling process and the indicator light will activate. Press the Power Cool button to activate the function; it will automatically turn off after a few hours.

Ice Maker Test Button

If ice does not dispense, there may be an issue with the ice maker. Remove the ice bucket and press the test button located on the right side of the ice maker. This will initiate a test cycle.

More Troubleshooting

Space Requirements

Ensure adequate space around the refrigerator for proper ventilation. The RT38 and RT35 models require 1275mm x 1001mm, while RT32 and RT29 need 1221mm x 890mm. The RT25 and RT22 models require 1141mm x 828mm. Leave at least 50mm clearance on all sides.

Energy Efficiency

Position the refrigerator to minimize exposure to heat sources and avoid opening the door frequently to reduce energy consumption.

Safety Precautions

Avoid using electrical devices inside the refrigerator unless specified by the manufacturer. Do not use a hair dryer to dry the refrigerator or place lighted candles inside.

Troubleshooting

If the appliance is not operating correctly or the temperature is too high, check door seals and adjust temperature settings as needed. Contact Samsung service for persistent issues.

Ambient Temperature Limits

The refrigerator is designed to operate within specified ambient temperature ranges, marked on the rating plate, to ensure optimal performance in different climate conditions.

Installation and Setup

Proper installation is crucial for optimal performance. Attach spacers on the back for better performance and ensure the refrigerator is level. Allow clearance for ventilation and energy efficiency.

Temperature Control

Adjust the freezer and fridge temperature controllers to maintain ideal storage conditions. Recommended settings vary by ambient temperature and usage needs.

Maintenance

For LED lamp replacement, contact a service engineer. Regularly clean and defrost the refrigerator to maintain efficiency and hygiene.

Environmental Considerations

The refrigerator uses R-600a or R-134a refrigerant. Ensure proper disposal of the appliance and its components at the end of its life to minimize environmental impact.

Ice Maker Operation

Toggle the Ice On/Off function to save water and energy when ice is not needed. Follow guidelines for water tank filling and ice bucket management.

Maintenance

Check out our tips to prevent many common issues and extend the life of your Samsung Refrigerator.

Ensure Proper Installation

Allow sufficient space to the right, left, back, and top of the refrigerator for air circulation. This helps reduce power consumption and keeps energy bills lower. Do not install the refrigerator where the temperature will go below 10°C.

Manage Temperature Settings

Set the temperature controller of the freezer and the refrigerator on 'Normal' for stable performance. Adjust the settings depending on ambient conditions to ensure food remains fresh and energy is conserved.

Regular Cleaning

Unplug the refrigerator before cleaning. Clean the interior and exterior with a soft cloth and mild detergent to prevent odors and maintain efficiency.

Avoid Overloading

Do not block air vents with food items. Space food out as much as possible to improve ventilation and prevent frost buildup on the appliance walls.

Use Recommended Fluids

Fill the water tank, ice tray, and water cubes only with potable water. Avoid using tea, juice, or sports drinks to prevent damage to the refrigerator.

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tech specs

Need more info? Please have a look at the tech specs of the watch. We’ve used Latest technology & quality materials

Dimensions

  • RT38 Width: 1275 mm
  • RT38 Depth: 1001 mm
  • RT35 Width: 1275 mm
  • RT35 Depth: 1001 mm
  • RT32 Width: 1221 mm
  • RT32 Depth: 890 mm
  • RT29 Width: 1221 mm
  • RT29 Depth: 890 mm
  • RT25 Width: 1141 mm
  • RT25 Depth: 828 mm
  • RT22 Width: 1141 mm
  • RT22 Depth: 828 mm

Temperature Control

  • Fridge Temperature Range: 1°C to 7°C
  • Default Fridge Temperature: 2°C
  • Freezer Max Cold Setting: Recommended for large food freezing

Energy Efficiency

  • Power Consumption: Reduce by allowing clearance for air circulation

Refrigerant

  • Refrigerant Type: R-600a or R-134a

Installation

  • Clearance Required: 50 mm at sides and top

Additional Features

  • Ice Maker: Auto Ice Maker available in some models
  • Control Panel: Display type with Power Cool option

Safety Information

  • Safety Compliance: Complies with EU directives for safety

Samsung RT Series Refrigerators

Samsung's RT Series Refrigerators, encompassing models RT38, RT35, RT32, RT29, RT25, and RT22, exemplify a fusion of cutting-edge technology and elegant design, catering to diverse cooling needs. These refrigerators are meticulously engineered to provide optimal storage solutions with a focus on energy efficiency and user-friendly features. Each model is designed with spacious compartments that ensure your food items are organized and easily accessible. The RT38 and RT35 models, for instance, offer expansive storage space, ideal for large families or individuals who require more room. Meanwhile, the RT32, RT29, RT25, and RT22 cater to more compact spaces without compromising on essential features. The series boasts advanced cooling technology that maintains consistent temperatures to keep your food fresher for longer periods. Moreover, the sleek finish and modern aesthetics of these refrigerators make them a stylish addition to any kitchen decor. With an emphasis on sustainability, the Samsung RT Series not only enhances your kitchen's functionality but also contributes to reducing energy consumption, making it a prudent choice for the environmentally conscious consumer.