Most common
problems & fixes

Is your Samsung SC21F50 letting you down? Don't worry, we're here to help. Check out our list of the most common problems and how to fix them yourself.

Motor does not start

Filters may be clogged, or there might be an issue with the cable, plug, or socket.

Check and clean the filters if required. Inspect the cable, plug, and socket. Allow the machine to cool if overheated.

Static electricity discharge

Occurs when the suction power is high or the air in the room is very dry.

Decrease power suction and ventilate the room to normalize humidity.

Suction force is gradually decreasing

There may be a blockage in the unit.

Check for blockage and remove any obstructions.

Cord does not rewind fully

The cord may be stuck and not retracting properly.

Pull the cord out 2-3 meters and push down the cord rewind button.

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Quick setup

Follow these easy steps to get your Samsung SC21F50 Vacuum Cleaner up and running in no time.

1

Unpacking the Vacuum Cleaner

Carefully remove the vacuum cleaner and all its components from the packaging. Ensure all parts are present before disposing of the packaging materials.

2

Assembling the Cleaner

Attach the hose to the vacuum cleaner by inserting it into the hose inlet on the main body until it clicks into place. Connect the telescopic pipe to the hose handle, and then attach the desired cleaning tool to the end of the telescopic pipe.

3

Power Cord Management

Unwind the power cord completely. Plug the power cord into a suitable electrical outlet. To prevent damage, always grasp the plug when unplugging, never pull on the cord.

View the rest of the steps

Remote-Control Magic

The Samsung SC21F50 vacuum cleaner is like a wizard’s wand! With its radio frequency remote control, you can command it to start or stop without even bending down. Magic at your fingertips!

UV Brush Brilliance

Say goodbye to dust mites! The UV brush on the SC21F50 not only cleans but also zaps those pesky allergens with ultraviolet rays. Just remember, it's for indoor use only, so no sunbathing with the vacuum!

Troubleshooting

The Samsung SC21F50 Vacuum Cleaner has some known problems that occur often. Here are some easy to do solutions for the problems or error codes your Samsung might be giving you.

Motor does not start

The vacuum cleaner's motor is unresponsive and fails to start when the power button is activated. Ensure that the power button on the main unit is pressed. If the issue persists, unplug the power cord and then plug it back in. This may reset the system and resolve the issue.

Filter check indicator turns red

The filter check indicator is illuminated in red, signaling a reduction in suction performance. Check and clean the dust pack immediately. If the inlet is floating 10cm above a flat floor and the indicator remains red, ensure thorough cleaning of the dust pack to restore optimal suction.

Suction force is gradually decreasing

There is a noticeable and continuous reduction in the vacuum cleaner's suction power. Inspect the vacuum cleaner for any blockages and remove them. Additionally, verify that all filters are clean and in good condition, replacing them if necessary.

More Troubleshooting

Product Registration

To ensure complete service, it's recommended to register your Samsung SC21F50 Vacuum Cleaner at www.samsung.com/register.

Assembling the Cleaner

When assembling, avoid pressing the dust bin handle button for carrying. Store the floor nozzle appropriately to prevent damage.

Power Cord Usage

Always grasp the plug, not the cord, to unplug. Avoid using extension cords for safety.

Maintaining Tools and Filters

Regularly clean the dust filter and ensure it is completely dry before reuse. The filter light indicates when cleaning is needed.

Battery Information

Use two AAA batteries for the remote control. Do not disassemble, heat, or dispose of them improperly.

Safety Information

Read all instructions carefully before using the appliance. Ensure the voltage matches the rating plate. Do not use on wet surfaces and avoid picking up flammable materials.

Operating the Cleaner

The SC21F50 offers radio frequency remote control. Use the ON/OFF button to operate and adjust suction with the [+] and [-] buttons.

UV Brush Usage

Insert the UV brush securely into the hose handle. Avoid skin and eye contact with UV rays and supervise its use around children.

Troubleshooting

If the vacuum cleaner is not operating correctly, switch off the power and consult an authorized service agent. Avoid carrying the cleaner by the hose.

Suction Control

The vacuum cleaner has adjustable suction power via the handle control. Use the SUCTION (-/+) button to adjust the power as needed.

Maintenance

Check out our tips to prevent many common issues and extend the life of your Samsung Vacuum Cleaner.

Regularly Clean the Dust Bin

To avoid reduced suction power, regularly empty the dust bin when it's filled. Use the Dust Removal button to empty the bin into a plastic bag, especially recommended for asthma or allergy sufferers.

Maintain Filters

Check and clean the dust filter and outlet filter regularly. If the filter check indicator turns red, it's time to clean the dust filter. Allow the filter to dry for at least 12 hours before reinstalling.

Handle with Care

Do not carry the vacuum cleaner by holding the hose, and avoid pressing the button of the dust bin handle when carrying the machine.

Avoid Overheating

Keep the vacuum cleaner away from heat sources like stoves, as heat can deform plastic parts. If the vacuum overheats, check and clean the dust pack.

Prevent Blockages

Regularly check for blockages in the telescopic pipe and remove waste clogging the tube to maintain optimal performance.

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tech specs

Need more info? Please have a look at the tech specs of the watch. We’ve used Latest technology & quality materials

General Specifications

  • Model: SC21F50
  • Brand: Samsung

Power Specifications

  • Power Control: Radio frequency remote-control
  • Battery Type: AAA Size

Operational Features

  • Suction Control: SUCTION (-/+)
  • UV Brush: Available on SC21F50U Series

Safety and Maintenance

  • Dust Filter Cleaning: Requires 12 hours drying time
  • HEPA Filter: Do not wash

Samsung SC21F50: A High-Performance Vacuum Cleaner

The Samsung SC21F50 series is a testament to advanced cleaning technology, offering users a powerful and efficient vacuuming experience. Designed with modern households in mind, this vacuum cleaner comes equipped with a robust motor and a range of features aimed at delivering the highest standard of cleanliness. It includes a radio frequency remote control for seamless operation and a versatile hose that is compatible with various attachments, such as the UV brush, which is particularly effective for removing pet hair and allergens. The SC21F50 is engineered to tackle both hard floors and carpets with ease, featuring adjustable suction settings that cater to different cleaning needs. Its easy-to-maintain dust and outlet filters ensure consistent performance and longevity. With an emphasis on safety and convenience, the Samsung SC21F50 series is a reliable choice for families seeking a powerful yet user-friendly cleaning solution.