Most common
problems & fixes

Is your Samsung SC4170 letting you down? Don't worry, we're here to help. Check out our list of the most common problems and how to fix them yourself.

Motor does not start

No power supply or thermal cut-out

Check cable, plug and socket. Leave to cool

Suction force is gradually decreasing

Nozzle, suction hose or tube is blocked

Remove the object

Cord does not rewind fully

Cord is twisted or wound unevenly

Pull the cord out 2-3m and push down the cord rewind button

Vacuum cleaner does not pick up dirt

Crack or hole in hose

Check hose and replace if required

View all problems & fixes

Quick setup

Follow these easy steps to get your Samsung SC4170 Vacuum Cleaner up and running in no time.

1

Check Power Supply

Ensure that the voltage of your electricity supply matches the voltage indicated on the rating plate of the vacuum cleaner.

2

Assemble the Cleaner

Connect the hose to the body of the cleaner and attach the desired floor tool, such as the floor nozzle, crevice tool, or dusting brush.

3

Install Dust Bag

Ensure that the dust bag is properly fitted before operating the vacuum cleaner. Do not attempt to use the cleaner without a dust bag.

View the rest of the steps

Cyclonic Filter Fun!

Did you know the Samsung SC series vacuums use a Cyclonic Filter system? It keeps the dust bag fresh and ready for more, ensuring maximum cleaning efficiency!

Power Control Extravaganza!

The power control on these vacuums lets you adjust the suction to match the task. From delicate draperies to heavy carpets, it's got the range!

Troubleshooting

The Samsung SC4170 Vacuum Cleaner has some known problems that occur often. Here are some easy to do solutions for the problems or error codes your Samsung might be giving you.

Motor does not start

The vacuum cleaner is not receiving power. Ensure that the power supply is connected and functioning. Check the power cord and outlet for any issues.

Thermal cut-out

The vacuum cleaner has overheated due to a blockage. Inspect the filter, nozzle, tube, and hose for blockages. Remove any obstructions and allow the motor to cool before restarting.

Suction force is gradually decreasing

There is a blockage in the nozzle, suction hose, or tube. Check for and remove any obstructions in the nozzle, suction hose, or tube to restore proper suction.

More Troubleshooting

Power Supply Compatibility

Before using the Samsung SC4130, SC4137, SC4170, SC41A7, or SC41A9 vacuum cleaner, ensure that your electricity supply voltage matches the voltage indicated on the cleaner's rating plate.

Safe Operation

Always remove the plug from the socket before cleaning or maintaining the appliance. Avoid using an extension cord if possible, and if the vacuum is not functioning properly, consult an authorized service agent.

Dust Bag Usage

Always operate the vacuum with a dust bag installed. Replace the dust bag before it becomes full to maintain efficiency and prevent damage.

Safety Around Water

Do not use the vacuum on wet rugs or floors, and do not attempt to vacuum water.

Thermal Cut-Out Feature

The vacuum features a self-resetting thermal cut-out that automatically shuts off if overheating occurs due to blockages. Address the cause and allow cooling before the vacuum restarts automatically.

Suction Control

To reduce suction for cleaning delicate items, adjust the air vent on the left rear side of the cleaner.

Indoor Use Only

This vacuum cleaner is designed exclusively for indoor use. Avoid using it in outdoor environments to prevent damage and ensure optimal performance.

Cyclonic Filter System

The cyclonic filter system allows for long-term use of a dust bag while maintaining maximum cleaning efficiency. Ensure the filter does not become clogged to prevent power reduction or motor damage.

Heat and Sharp Object Warnings

Keep the vacuum away from heat sources to avoid deforming or discoloring plastic parts. Do not use the vacuum to pick up sharp objects, as they may damage the cleaner.

Child and Vulnerable Person Safety

This appliance should not be used by children or those with reduced physical, sensory, or mental capabilities without supervision. Ensure children do not play with the appliance.

Cord and Plug Handling

When unplugging, grasp the plug itself rather than pulling on the cord to avoid stress. Ensure the vacuum is switched off before unplugging.

Dust Barrel Cleaning

Clean the dust barrel with water. After cleaning, ensure all parts are thoroughly dried before reassembling.

Maintenance

Check out our tips to prevent many common issues and extend the life of your Samsung Vacuum Cleaner.

Read All Instructions Carefully

Before operating the vacuum cleaner, ensure that the voltage of your electricity supply matches the rating plate on the bottom of the cleaner.

Thermal Cut-out

The vacuum cleaner is equipped with a self-resetting thermal cut-out that automatically shuts off on overheating, caused by blockages in the filter, nozzle, tube, or hose. Remove the blockage and allow the motor to cool for automatic restart.

Do Not Use Without Dust Bag

Never operate the vacuum cleaner without a dust bag. Replace the dust bag before it is full to maintain optimal efficiency.

Avoid Heat Sources

Keep the vacuum cleaner away from stoves and other heat sources as heat can deform and discolor plastic parts.

Cord Maintenance

Ensure the cord is not twisted or wound unevenly. If the cord does not rewind fully, pull it out 2-3 meters and press the cord rewind button.

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tech specs

Need more info? Please have a look at the tech specs of the watch. We’ve used Latest technology & quality materials

General Specifications

  • Model Numbers: SC4130, SC4137, SC4170, SC41A7, SC41A9
  • Voltage Requirement: As indicated on the rating plate

Design and Features

  • Cyclonic Filter System: Yes, maintains cleaning efficiency
  • Self-Resetting Thermal Cut-Out: Automatically shuts off on overheating

Tools and Accessories

  • Floor Nozzle with Crevice Tool: Included
  • Dusting Brush: Included for furniture and shelves
  • Crevice Tool: Included for radiators and corners

Safety and Maintenance

  • Dust Bag Usage: Do not operate without a dust bag
  • Overheating Prevention: Caused by blockage, automatically restarts after cooling
  • Cord Care: Do not pull on the cord to disconnect

Performance

  • Suction Control: Located on the left rear side

Samsung SC4130, SC4137, SC4170, SC41A7, SC41A9 Vacuum Cleaners

The Samsung SC4130, SC4137, SC4170, SC41A7, and SC41A9 vacuum cleaners are designed to offer robust cleaning solutions for every home. Engineered with advanced cyclonic filtration technology, these models ensure maximum cleaning efficiency by maintaining strong suction power while effectively separating dust particles. With user-friendly features such as a convenient power control system and easy-to-clean dust barrels, these vacuums are suitable for both delicate fabrics and heavily soiled carpets. The intelligent thermal cut-out feature protects the motor from overheating, ensuring durability and safety. Whether you're tackling pet hair or fine dust, Samsung's range of vacuum cleaners promises a thorough clean with minimal effort, making them indispensable tools for maintaining a pristine living environment.