Most common
problems & fixes

Is your Samsung SMH8165STG letting you down? Don't worry, we're here to help. Check out our list of the most common problems and how to fix them yourself.

Display is not working

The plug is not properly connected to a grounded outlet

Make sure the plug is properly connected to a grounded outlet

Causes TV or radio interference

Similar interference caused by other small appliances

Follow directions explicitly, unplug power plug from wall socket, and ensure grounding

Sparks or arcing

Metallic utensils or metal ties inside the oven

Remove metallic items and ensure at least one inch between foil and interior oven walls

Turntable makes noise or becomes stuck

Turntable, roller ring, or oven floor is dirty or not positioned correctly

Clean and make sure the turntable and roller ring are positioned correctly

View all problems & fixes

Quick setup

Follow these easy steps to get your Samsung SMH8165STG Oven up and running in no time.

1

Unpacking and Checking Parts

Carefully unpack your Samsung SMH8165STG Oven and ensure all parts are present: microwave oven, shelf, glass tray, roller guide ring, charcoal filter, grease filter, hardware kit, registration card, user manual, installation templates. If any parts are missing or damaged, contact Samsung Customer Service.

2

Installation Preparation

Ensure the installation area meets the requirements for the oven. Remove any foreign substances such as dust or water from the power plug terminals and contact points using a dry cloth.

3

Positioning the Oven

Install or locate the oven only in accordance with the provided installation instructions. Make sure the appliance is placed away from devices like TVs or radios to prevent interference.

View the rest of the steps

Luxurious Look

The Samsung SMH8165STG boasts a sleek Stainless Steel exterior that adds a touch of luxury to your kitchen, perfectly complementing your other appliances for a harmonious look!

One Touch Instant Cooking

Say goodbye to complicated cooking! With Samsung's one-touch instant cooking feature, you can whip up your favorite dishes with just a tap. Fast, easy, and oh-so-convenient!

Troubleshooting

The Samsung SMH8165STG Oven has some known problems that occur often. Here are some easy to do solutions for the problems or error codes your Samsung might be giving you.

Foreign Substance Entry

If any foreign substance such as water has entered the appliance, it may result in electric shock or fire. Unplug the power plug immediately and contact your nearest service center to prevent injury or damage.

Power Outage

The time indicator displays 88:88 indicating a power outage. If no power outage occurred, remove the plug from the outlet, wait ten seconds, and plug it in again.

Damaged Power Plug or Cord

The power plug or power cord is damaged. Contact your nearest service center to prevent electric shock or fire.

More Troubleshooting

Luxurious Design

The Samsung SMH8165STG Oven features a stainless steel exterior that gives a luxurious look to your kitchen. This design perfectly matches other kitchen appliances, contributing to a harmonious kitchen interior.

Cook-top Lighting

Illuminate your cooking area with the oven's Cook-top Lighting. The lighting can be adjusted to high, low, or off settings, enhancing your cooking experience.

Specifications

The Samsung SMH8165STG Oven has a 1.6 CuFt cavity, 10 power levels including defrost, and a timer that can be set up to 99 minutes and 99 seconds. It operates on a power source of 120 VAC, 60 Hz, with a power consumption of 1500 Watts and power output of 950 Watts.

Warranty Information

The oven comes with a limited warranty: one year for parts and labor, and ten years for the magnetron. This warranty is applicable to products purchased and used in the United States.

One Touch Instant Cooking

The oven is equipped with one-touch cooking options that save time and make cooking simple. With various instant cooking options, frequently used choices are available at the touch of a button.

Sensor Cooking Technology

The SMH8165STG Oven incorporates sensor technology that offers preset cooking functions, resulting in perfectly cooked dishes without the need to guess cooking times.

Safety and Maintenance

Proper safety precautions should be followed when using the oven, including grounding the appliance and avoiding repairs by unauthorized personnel. Regular cleaning of the interior, exterior, and filters is necessary to maintain efficiency and safety.

Maintenance

Check out our tips to prevent many common issues and extend the life of your Samsung Oven.

Unpacking and Inspecting

Carefully unpack your Samsung SMH8165STG oven and inspect it for any damages such as dents on the interior or exterior, broken door latches, cracks in the door, or misalignment. If any damage is found, do not operate the oven and contact your dealer immediately.

Cleaning and Maintenance

Regularly clean the oven's interior and exterior using a soft cloth and mild detergent. Avoid using harsh chemicals like benzene, thinner, or alcohol as they can cause discoloration or damage. Ensure the oven is unplugged before cleaning to prevent electric shock.

Maintaining Door Seals

Keep the door seals clean and free from debris to ensure the door closes properly. Accumulated particles can prevent proper sealing and lead to operational issues. Use mild soap and water for cleaning the glass door.

Handling and Repairs

Do not attempt to repair, disassemble, or modify the oven yourself due to the presence of dangerous voltage inside. Contact an authorized service center for repairs or servicing.

Operating Precautions

Avoid placing objects between the oven front face and the door. Do not operate the oven if it appears damaged, particularly if the door does not close properly. This includes damages like bent doors or broken hinges.

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tech specs

Need more info? Please have a look at the tech specs of the watch. We’ve used Latest technology & quality materials

General Specifications

  • Model Number: SMH8165STG
  • Oven Cavity: 1.6 CuFt
  • Power Source: 120 VAC, 60 Hz
  • Power Consumption: 1500 Watts
  • Power Output: 950 Watts

Dimensions and Weight

  • Oven Cavity Dimensions: 20 1/4”(W) X 9 1/4”(H) X 14 13/32”(D)
  • Outside Dimensions: 29 7/8”(W) X 16 1/2”(H) X 15 1/16”(D)
  • Shipping Dimensions: 33 3/8”(W) X 19 15/16”(H) X 19 13/32”(D)
  • Net Weight (STSS): 52.9 lbs
  • Net Weight (Plastic): 52.2 lbs
  • Gross Weight (STSS): 59.5 lbs
  • Gross Weight (Plastic): 58.9 lbs

Features

  • Controls: 10 power levels, including defrost
  • Timer: 99 minutes, 99 seconds
  • Cook-top Lighting: High/Low/Off settings
  • One Touch Instant Cooking: Various instant cooking options
  • Sensor Cooking: Preset functions for optimal cooking
  • Display: Vacuum Fluorescent Display (VFD)

Samsung SMH8165STG Microwave Oven

The Samsung SMH8165STG is a sophisticated over-the-range microwave oven that combines both style and functionality. With its stainless steel exterior, it seamlessly integrates into any modern kitchen design, complementing other high-end appliances. Boasting a 1.6 cubic feet oven cavity and 1500 watts of power consumption, this microwave is designed for efficiency and performance. The 950-watt power output ensures quick and even cooking, while the ten power levels, including defrost, provide versatile cooking options. Notably, the Samsung SMH8165STG features innovative technology such as one-touch instant cooking and sensor cooking, which takes the guesswork out of meal preparation. Its VFD display offers a user-friendly interface, making operation intuitive and straightforward. Additionally, the cook-top lighting feature enhances visibility, allowing for precise cooking every time. With dimensions that fit snugly into your kitchen setup, the Samsung SMH8165STG is more than just a microwave; it is a testament to Samsung’s commitment to quality and innovation in the culinary space.