Most common
problems & fixes

Is your Samsung SR8830 letting you down? Don't worry, we're here to help. Check out our list of the most common problems and how to fix them yourself.

Robotic vacuum cleaner does not operate at all before cleaning.

Dust bin not assembled or HEPA filter clogged.

Ensure the dust bin is properly assembled and clean the HEPA filter.

Robotic vacuum cleaner cannot find the charger.

Power plug not plugged correctly into the outlet.

Check and ensure the charger is properly plugged into the outlet.

Robotic vacuum cleaner is caught, stuck or trapped while navigating.

Foreign substances on sensors or bumper sensor issues.

Clean the sensor windows and check the bumper sensor.

Robotic vacuum cleaner's infrared signal transmission is disrupted.

Interference from halogen lamps or outdoor locations.

Avoid using in locations exposed to halogen lamps or outdoors.

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Quick setup

Follow these easy steps to get your Samsung SR8830 Vacuum Cleaner up and running in no time.

1

Turn on the Power Switch

To use the robotic vacuum cleaner, you must turn on the Power Switch located at the bottom of the main unit. If you turn the Power Switch off, all settings will be reset.

2

Install the Charger

To charge the robotic vacuum cleaner, you must first install the charger. Since the battery is discharged when the product is purchased, you must fully charge the battery before use.

3

Charge the Battery

Charge the battery completely before using the robotic vacuum cleaner. When the product is initially purchased, it will take about 120 minutes to fully charge the battery and will run for about 90 minutes.

View the rest of the steps

Ceiling Shape Recognition

The Samsung SR8830 doesn't just wander aimlessly; it recognizes ceiling shapes to map out the best cleaning path, ensuring it covers every corner of your floor. It's like having a little cartographer in your home!

Obstacle Ninja

With its anti-crash technology and multiple sensors, this robotic vacuum cleaner is like a stealthy ninja, gracefully avoiding obstacles and maneuvering around your furniture without a hitch.

Troubleshooting

The Samsung SR8830 Vacuum Cleaner has some known problems that occur often. Here are some easy to do solutions for the problems or error codes your Samsung might be giving you.

Dust bin not inserted

The dust bin is not properly placed in the robotic vacuum cleaner. Insert the dust bin until you hear a 'Click' sound to ensure it is securely in place.

Foreign substance on edge-cleaning side rotating brush

A foreign object such as a string or cloth is caught on the edge-cleaning side rotating brush. Turn off the Power Switch at the bottom of the cleaner and carefully remove the foreign substance from the edge-cleaning side rotating brush.

Battery Level Indicator

Indicates the current battery charge status during use and charging process. When charging, the indicator shows progress in 3 steps. During use, it shows the battery charge level, decreasing from FULL to a flashing 'LO' when fully discharged.

More Troubleshooting

Product Overview

The Samsung SR8830 is a robotic vacuum cleaner designed for indoor use, offering automated cleaning with features like auto charging, spot cleaning, and scheduled cleaning modes. It's equipped with a dust bin, various sensors, and comes with a remote control for manual operation.

Assembling the Cleaner

The robotic vacuum cleaner comes with a charger station, main body, remote control, cleaning brush, and spare HEPA filter. It is important to assemble these components correctly to ensure optimal performance.

Battery and Charging

The vacuum uses a 14.4V battery with a charging time of about 120 minutes, providing approximately 90 minutes of cleaning on hard floors. It automatically returns to the charger when the battery is low.

Troubleshooting

If the vacuum cannot find the charger or displays error codes, check the connection and ensure the charger is plugged in correctly. Voice announcements will indicate specific issues.

Safety Instructions

Ensure to read all instructions before using the vacuum cleaner. Always connect to a polarized outlet and do not handle the vacuum or charger with wet hands to avoid electric shock or injury. Unplug the device when not in use and before maintenance.

Operating the Vacuum

To start cleaning, turn on the power switch at the bottom and use the remote control or main unit buttons. It features various cleaning modes, including auto, spot, max, and manual cleaning, as well as the ability to schedule cleaning times.

Maintenance and Cleaning

Regular maintenance includes emptying the dust bin, cleaning the HEPA filter, power brush, and sensors. Ensure the power switch is off during cleaning to prevent accidental operation.

Product Specifications

The SR8830 has a diameter of 355mm, height of 93mm, and weighs 4.0kg. It operates on AC120 V / 60 Hz, with a main unit power consumption of 25 W and a dust bin capacity of about 0.6 liters.

Maintenance

Check out our tips to prevent many common issues and extend the life of your Samsung Vacuum Cleaner.

Power Off Before Maintenance

Ensure that the Power Switch is turned off and the vacuum cleaner is unplugged from the outlet before performing any maintenance to prevent electric shock or injury.

Regular HEPA Filter Cleaning

Check and clean the HEPA filter regularly to prevent clogging, which could lead to reduced suction power and increased noise levels.

Remove Foreign Substances

Regularly inspect and remove any foreign substances such as strings, paper, or toys from the suction inlet, power brush, and driving wheels to maintain optimal performance.

Avoid Thick Carpets

Do not use the robotic vacuum cleaner on thick carpets as it may result in operational issues and potential damage to the carpets.

Safe Location for Operation

Ensure the robotic vacuum cleaner is not stuck at entrances or veranda doorsills, as it will stop operating for safety reasons if it cannot move for more than five minutes.

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tech specs

Need more info? Please have a look at the tech specs of the watch. We’ve used Latest technology & quality materials

Mechanical Specifications

  • Diameter: 355mm
  • Height: 93mm
  • Weight: 4.0kg

Electrical Specifications

  • Power voltage: Single phase AC120 V / 60 Hz
  • Charge power consumption: 50 W
  • Main unit power consumption: 25 W
  • Battery specifications: 14.4V / 2,000 mA

Cleaning Specifications

  • Dust bin capacity: About 0.6 ℓ
  • Charging type: Auto Charging/Manual Charging
  • Cleaning mode: Auto, Spot, Max, Manual, Scheduled Cleaning
  • Charging time: About 120 minutes
  • Cleaning time (on the basis of hard floor): About 90 minutes

Additional Features

  • Voice announcement function: Yes
  • Cleaning method: Ceiling shape recognition
  • Main unit button type: Button type
  • Doorsill Crossing: About 1 cm
  • Convenient Smart gate Function: Yes

Samsung SR8830 Robotic Vacuum Cleaner

The Samsung SR8830 is a sophisticated robotic vacuum cleaner designed to bring ease and efficiency to your home cleaning routine. With its advanced ceiling shape recognition technology, this vacuum meticulously maps out the cleaning area to ensure comprehensive coverage, reaching every corner with precision. Equipped with a variety of cleaning modes, including Auto, Spot, Max, Manual, and Scheduled Cleaning, the SR8830 adapts to your specific needs, whether it's a quick dusting or a deep clean. Its innovative anti-crash and anti-fall systems, featuring multiple sensors, ensure seamless navigation around obstacles and safe operation near stairs. The device also boasts an automatic charging function, promptly returning to its dock when battery power is low, so it's always ready for the next task. With a compact design measuring 355mm in diameter and 93mm in height, and a dust bin capacity of 0.6 liters, the Samsung SR8830 combines powerful suction with convenience, making it an indispensable ally in maintaining a spotless home environment.