Most common
problems & fixes

Is your Samsung SR8845 letting you down? Don't worry, we're here to help. Check out our list of the most common problems and how to fix them yourself.

Robotic vacuum cleaner suddenly starts to zigzag

Foreign substances stuck on the driving wheel

Turn off the Power Switch and remove the foreign substances on the suction inlet

Robotic vacuum cleaner does not operate at all

Filter is clogged or power is off

Turn off the Power Switch, clean the Filter, and ensure the power is on

Robotic vacuum cleaner cannot find the charger

Charger plug not correctly plugged into the outlet

Check and ensure the power plug of the charger is plugged correctly into the outlet

Robotic vacuum cleaner is caught, stuck, or trapped

Foreign substance caught in the power brush or wheels

Turn off the Power Switch and remove the foreign substance

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Quick setup

Follow these easy steps to get your Samsung SR8845 Vacuum Cleaner up and running in no time.

1

Turn on the Power Switch

To use the robotic vacuum cleaner, turn on the Power Switch located at the bottom of the main unit. If the icons are not illuminated, this indicates that the battery charge is depleted. In that case, dock the robotic vacuum cleaner to the charger station after turning the Power Switch on.

2

Install the Charger

To charge the robotic vacuum cleaner, install the charger. Since the battery is discharged when the product is purchased, fully charge the battery before use.

3

Charge the Battery

You must charge the battery completely before using the robotic vacuum cleaner. When the product is initially purchased, it will take about 120 minutes to fully charge the battery and will run for approximately 90 minutes.

View the rest of the steps

Virtual Guard Fun

With the Virtual Guard feature, the Samsung SR8845 can be your home's little bouncer. It keeps your vacuum confined to one area, like having an invisible fence that says, 'You shall not pass!'

Doorsill Daredevil

The SR8845 is a tiny daredevil, crossing doorsills up to 1 cm high with ease! It's like having a mini Evel Knievel in your living room.

Troubleshooting

The Samsung SR8845 Vacuum Cleaner has some known problems that occur often. Here are some easy to do solutions for the problems or error codes your Samsung might be giving you.

Error Code: Robotic Vacuum Cleaner is caught, stuck or trapped.

The robotic vacuum cleaner may be caught, stuck, or trapped while navigating. Turn off the Power Switch at the bottom and move the robotic vacuum cleaner to a different location to resolve the issue.

Error Message: Foreign substance in power brush.

A foreign substance, such as string, paper, or a toy, is caught in the power brush. Turn off the Power Switch at the bottom and remove the foreign substance from the power brush to prevent malfunction.

Error Message: Foreign substance in left driving wheel.

A foreign substance, such as string, paper, or a toy, is caught in the left driving wheel. Turn off the Power Switch at the bottom and remove the foreign substance from the left driving wheel to ensure proper operation.

More Troubleshooting

Product Overview

The Samsung SR8845 is a robotic vacuum cleaner designed for household use, providing automated cleaning solutions with multiple modes and user-friendly features.

Cleaning Modes

The SR8845 features various cleaning modes including Auto, Spot, Max, Manual, Edge, and Scheduled Cleaning. These modes allow for comprehensive cleaning tailored to specific needs, such as intense cleaning for localized areas or scheduled cleaning at specified times.

Battery Information

The robotic vacuum cleaner uses a 14.4V / 2,000 mA battery, specifically designed for Samsung robotic vacuums. It is not user-replaceable and is intended solely for use with Samsung products.

Troubleshooting

The manual provides a checklist for troubleshooting common issues such as the vacuum not finding the charger or not operating. Following the guidelines can help resolve these issues effectively.

Power and Charging

The vacuum operates with a power voltage of AC 220-240V and offers both auto and manual charging options. It takes approximately 120 minutes to fully charge, allowing for about 90 minutes of cleaning on hard floors.

Virtual Guard Function

The device includes a VIRTUAL GUARD function that confines the vacuum to specific sections using Fence (virtual wall) mode or cleans several sections one by one using Guard (virtual door) mode.

Maintenance and Cleaning

Regular maintenance involves cleaning the sensor window, camera, dust bin, filter, power brush, and edge-cleaning side rotating brush. This ensures optimal performance and prevents clogging or damage.

Safety Information

Important safety precautions include unplugging the device when not in use, avoiding the vacuuming of sharp objects, and ensuring the power switch is off while performing maintenance.

Maintenance

Check out our tips to prevent many common issues and extend the life of your Samsung Vacuum Cleaner.

Regular Cleaning

Ensure to clean the robotic vacuum regularly, including the dust bin and filter. This helps to maintain optimal suction and prevent clogs.

Maintain the Power Brush

Check and clean the power brush regularly to remove any long hairs or strings that may become wrapped around it. This prevents the brush from becoming clogged or damaged.

Clean the Sensor Window and Camera

Regularly clean the sensor window and camera. Turn off the power switch before cleaning, and avoid using water or volatile materials like benzene, thinner, or alcohol.

Check the Driving Wheel

Inspect and remove any foreign substances from the driving wheel using a stick or blunt nippers to prevent operational issues.

Proper Storage

When not in use for extended periods, turn off the power switch and unplug the charger. Store the vacuum in a cool, dry place.

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tech specs

Need more info? Please have a look at the tech specs of the watch. We’ve used Latest technology & quality materials

Mechanical Specifications

  • Diameter: 355 mm
  • Height: 93 mm
  • Weight: 4.0 kg

Electrical Specifications

  • Power voltage: AC 220-240V~, 50-60Hz
  • Charge power consumption: 50 W
  • Main unit power consumption: 40 W
  • Battery specifications: 14.4V / 2,000 mA

Cleaning Specifications

  • Dust bin capacity: About 0.6 ℓ
  • Charging type: Auto Charging/Manual Charging
  • Cleaning mode: Auto, Spot, Max, Manual, Edge, Scheduled Cleaning
  • Charging time: About 120 minutes
  • Cleaning time (on the basis of hard floor): About 90 minutes
  • Cleaning method: Ceiling shape recognition
  • Main unit button type: Button type

Samsung SR8845 Robotic Vacuum Cleaner: Advanced Cleaning Technology

The Samsung SR8845 robotic vacuum cleaner is a masterpiece of modern cleaning technology, designed to deliver efficient and thorough home cleaning. With its advanced features, including various cleaning modes such as auto, spot, and max, it caters to diverse cleaning needs. The innovative ceiling shape recognition function ensures meticulous cleaning by methodically navigating every corner of your home. The SR8845 is equipped with an intelligent anti-crash system that uses obstacle sensors to deftly avoid collisions, ensuring safe and uninterrupted operation. Its automatic charging capability allows it to return to the charging station when the battery is low, readying itself for subsequent cleaning tasks. The vacuum's compact dimensions, coupled with its ability to cross doorsills of up to 1 cm, make it adept at accessing different rooms seamlessly. Whether it's picking up crumbs in a specific spot or handling a full home clean, the Samsung SR8845 stands as an exemplary choice for those seeking convenience and performance in a vacuum cleaner.