Most common
problems & fixes

Is your Zanussi BCW102 letting you down? Don't worry, we're here to help. Check out our list of the most common problems and how to fix them yourself.

Cycle does not start

Improper connection or settings

Check the electrical connection and ensure settings are correctly configured

Temperature not reaching the desired setpoint

Defective thermostat or cooling unit

Inspect the thermostat and cooling unit for faults and replace if necessary

Unit makes excessive noise

Loose components or improper installation

Tighten any loose components and ensure the unit is installed correctly

Food not chilled uniformly

Improper loading or blocked airflow

Ensure even loading and check for obstructions in airflow

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Quick setup

Follow these easy steps to get your Zanussi BCW102 Refrigerator up and running in no time.

1

Unpacking and Positioning

Carefully unpack the refrigerator and remove all packaging materials. Position the refrigerator in a level area to ensure optimal performance. It should be placed at least 10 cm away from the wall for proper air circulation.

2

Electrical Connection

Connect the refrigerator to a dedicated electrical outlet with a suitable voltage. Ensure that the power supply complies with the specifications provided in the user manual.

3

Initial Cleaning

Before using the refrigerator for the first time, clean the interior surfaces with a soft cloth and a mild detergent. Rinse and dry thoroughly to remove any manufacturing residues.

View the rest of the steps

Chillax with the Zanussi BCW102!

This blast chiller is your food's best friend, taking it from +90ºC to a chill +3°C in no time! Keep your food fresher for longer with its amazing 5-day shelf life.

Turbo Cool Mode!

Need your pastries cool ASAP? The turbo cooling function works continuously at the desired temperature. Perfect for continuous production and pastry applications!

Troubleshooting

The Zanussi BCW102 Refrigerator has some known problems that occur often. Here are some easy to do solutions for the problems or error codes your Zanussi might be giving you.

Audible Alarm at Cycle End or Abnormal Termination

The audible alarm is triggered when the chilling cycle ends or if it terminates abnormally. When the alarm sounds, check the display for any error messages or indicators. If the cycle has ended normally, proceed to remove the food. If it terminated abnormally, investigate potential causes such as power interruptions or probe disconnections, and restart the cycle as necessary.

Temperature Display Alerts

The unit displays time, core temperature, residual time, alarms, and service information on large displays. Regularly monitor the display for any temperature discrepancies or alerts. If an error message appears, refer to the service information for guidance on resolving the issue.

Probe-Driven Cycle Alerts

Automatic recognition of food probe insertion with cycles piloted by food probe temperature or time. Ensure that the food probe is correctly inserted and recognized by the system. If issues persist, check the probe connection and settings or consult the manufacturer's guidelines for further troubleshooting.

More Troubleshooting

Model Overview

The Zanussi BCW102 is a professional blast chiller designed to reduce the temperature of cooked food from +90ºC to +3°C in under 90 minutes, minimizing bacterial growth and preserving food texture and consistency.

Construction

Constructed with 304 AISI stainless steel and a galvanized steel back panel, the BCW102 is robust and easy to clean. The door is equipped with a removable magnetic gasket, and the inner cell has rounded corners for hygiene.

Cooling Efficiency

Features a thermostatic expansion valve to optimize cooling efficiency. The BCW102 does not require water connections, but waste water can be plumbed into a drain or collected in an optional container.

Operational Modes

Includes Hard Chilling (Air temperature –20°C) and Soft Chilling (Air temperature –2°C) modes. The cruise cycle automatically adjusts chilling times based on food probe data.

Additional Features

Optional accessories include a stand-alone printer, PC connection via RS 485, automatic heated door frame, and turbo cooling for continuous production. The unit is developed in an ISO 9001 and ISO 14001 certified factory.

Key Features

The BCW102 features a digital thermostat, electronic controls, and built-in cooling unit. It includes a 3-sensor core temperature probe for precise temperature monitoring and management.

Capacity and Dimensions

The unit can handle up to 70 kg of food and has external dimensions of 1730 mm in height, 1250 mm in width, and 993 mm in depth with doors open.

Safety and Compliance

Certified for NF031 regulation compliance, ensuring fitness for cleaning and thermal performance. The unit also supports HACCP compliance with recorded cycle data, alarms, and service information.

User Interface

Equipped with two large displays to show time, core temperature, residual time, alarms, and service information. The control unit allows customization of chilling cycles according to various regulations.

Maintenance

Check out our tips to prevent many common issues and extend the life of your Zanussi Refrigerator.

Regular Cleaning

Ensure that the Zanussi BCW102 refrigerator is cleaned regularly to prevent the build-up of dirt and bacteria. Use a soft cloth and mild detergent to clean the interior and exterior surfaces, ensuring that no water enters the electrical components.

Check Door Seals

Inspect the door seals regularly to ensure they are intact and free from damage. Replace any damaged seals to maintain the efficiency of the refrigerator and prevent cold air from escaping.

Monitor Temperature

Regularly check the temperature settings to ensure they are at the recommended levels. The refrigerator should maintain a temperature of +3°C to ensure food safety and preservation.

Defrost Regularly

The refrigerator features automatic defrosting, but manual defrosting may be necessary if ice build-up is excessive. Follow the manufacturer's instructions for safe defrosting procedures.

Inspect and Maintain Components

Routinely inspect components such as the evaporator and cooling unit for signs of wear or rust. Ensure that the ventilator swinging panel is functioning correctly for easy access to the evaporator.

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tech specs

Need more info? Please have a look at the tech specs of the watch. We’ve used Latest technology & quality materials

General Specifications

  • Model: BCW102
  • Type: Blast Chiller
  • Capacity: 70 kg

Dimensions

  • Height: 1730 mm
  • Width: 1250 mm
  • Depth: 993 mm with open doors

Technical Data

  • Refrigeration Power: 11319 W
  • Refrigerant Type: R404a
  • Compressor Power: 3.9 HP
  • Installed Electric Power: 4.37 kW

Cooling Features

  • Cooling Unit: Built-In
  • Thermostat: Electronic
  • Cooling Type: Hard Chilling (Air temperature –20°C), Soft Chilling (Air temperature –2°C)

Construction Features

  • Material: 304 AISI stainless steel
  • Door Hinges: Left
  • Insulation: Cyclopentane, HCFC and CFC free

Advanced Features

  • Probe: 3-sensor core probe
  • Control Unit: Two large displays for time, core temperature, residual time, alarms
  • Defrosting: Automatic and Manual
  • Cycle Types: Customizable cycles, Turbo cooling, Automatic recognition of food probe insertion

Zanussi BCW102 Blast Chiller: Elevate Your Culinary Efficiency

The Zanussi BCW102 Blast Chiller is a robust and efficient solution for commercial kitchens, designed to bring the temperature of cooked food from +90ºC to +3°C swiftly, in less than 90 minutes. This rapid cooling process minimizes bacteria proliferation while preserving food consistency and texture, extending the shelf life of your culinary creations up to five days without compromising on flavor, nutritional value, or weight. Engineered with state-of-the-art features, the BCW102 includes an electronic control unit with digital thermometers, a 3-sensor core probe, and a thermostatic expansion valve to optimize cooling efficiency. Its durable construction is marked by an internal and external finish in 304 AISI stainless steel, ensuring longevity and hygiene, while a back panel made of galvanized steel adds to its robust design. The unit is environmentally friendly, using Cyclopentane insulation and R404a refrigerant gas, both free of HCFC and CFC. Additionally, the BCW102 is equipped with advanced ARTE (Algorithm for Remaining Time Estimation) technology, enabling precise cycle planning and efficient workflow management. Whether for bustling restaurant kitchens or large catering operations, the Zanussi BCW102 ensures unmatched performance, reliability, and energy efficiency, making it an indispensable asset in modern culinary environments.