Most common
problems & fixes

Is your Hotpoint FFU00 letting you down? Don't worry, we're here to help. Check out our list of the most common problems and how to fix them yourself.

Appliance rocks when touched.

Floor is uneven or appliance is touching wall or cabinets.

Ensure the floor is level and solid; relocate appliance so that it stands clear.

Dispenser will not dispense ice.

Ice storage bin is empty or household water supply tap is not open.

Ensure the household water supply tap is open and check that both doors are closed properly.

Water has an odd taste and/or odour.

Some containers and wrapping materials contain odours.

Use a different container or brand of wrapping material.

Refrigerator compressor does not run.

Refrigerator control is off.

Ensure the plug is pushed in fully and is switched on.

View all problems & fixes

Quick setup

Follow these easy steps to get your Hotpoint FFU00 Refrigerator up and running in no time.

1

Choosing a Location

Do not install your appliance in a room where the temperature goes below 5˚C, as this will affect the appliance's performance. Ensure the power socket is in a readily accessible position, adjacent to the appliance.

2

Door Removal

If your access door is too narrow for the appliance, you may need to remove both the fridge and freezer doors to pass the appliance through. Follow the specific door removal instructions in the manual.

3

Water Supply Connection

Connect your appliance to a cold water supply for the ice maker and cool water dispenser functions. Follow the plumbing installation instructions to properly install the feed water tube.

View the rest of the steps

Eco-Friendly Fun

The Hotpoint FFU00 is part of Hotpoint's commitment to the environment, featuring quality recycled components to help keep costs down and minimize waste!

Cool & Convenient

With an automatic ice maker and cool water dispenser, your FFU00 keeps you refreshed without a fuss! Just make sure it's connected to a cold water supply.

Troubleshooting

The Hotpoint FFU00 Refrigerator has some known problems that occur often. Here are some easy to do solutions for the problems or error codes your Hotpoint might be giving you.

Door Open Alarm

The alarm sounds when the freezer or refrigerator door is left open for more than 1 minute. Ensure that the doors are properly closed to silence the alarm. If the alarm persists, contact Hotpoint service for assistance.

Self-Diagnosis Function

The self-diagnosis function operates when a problem occurs. Do not turn off the power. Contact Hotpoint service immediately for guidance and repair.

Ice Dispenser Jam

Ice cubes are jammed between the ice maker arm and the back of the bin. Remove the jammed ice cubes. Only use ice cubes made by the appliance's ice maker for the dispenser.

More Troubleshooting

Safety Precautions

It is crucial to read the instruction book thoroughly before installing and using the Hotpoint FFU00 Refrigerator. The manual contains vital information on safe and proper usage. If you sell or pass on the appliance, ensure the instruction book is provided to the new owner.

Electrical Requirements

Ensure the appliance is connected to a suitable electrical supply voltage as stated on the rating plate. If the power supply is interrupted, wait 5 minutes before restarting the refrigerator.

Ice Maker Functionality

The Hotpoint FFU00 features an automatic ice maker with a storage bin. Ensure food packages do not block the ice passage. If the ice is not used regularly, it may lump together.

Troubleshooting

If the appliance does not function properly, check if the refrigerator control is off or if the appliance is not properly connected to the power supply. For persistent issues, contact Hotpoint service.

Installation Requirements

The refrigerator must be installed by qualified personnel, adhering to current standards and regulations. The appliance should not be installed in rooms where the temperature falls below 5°C, as this can affect its performance.

Temperature Control

The appliance comes with a function display board to adjust the temperature settings. The normal setting is 3, but it can be adjusted based on room temperature, door openings, and food quantity.

Care and Cleaning

Before using the appliance for the first time, clean it thoroughly. Regular care includes washing bins, racks, and shelves with warm water and washing-up liquid.

After Sales Service and Guarantee

Hotpoint offers a fully inclusive 12-month parts and labor guarantee. Additionally, free replacement parts are available for the first 5 years if fitted by a Hotpoint engineer. After the guarantee period, extended service options are available.

Maintenance

Check out our tips to prevent many common issues and extend the life of your Hotpoint Refrigerator.

Electrical Safety

Switch off the electricity supply and pull out the mains plug before cleaning or performing any maintenance on the appliance.

Prevent Condensation

Minimize the risk of condensation on the outside of the appliance to ensure efficient operation.

Optimal Location

Install the refrigerator in a location where the temperature does not drop below 5˚C to maintain performance.

Door Alignment and Seals

Ensure the appliance is level and the doors are aligned correctly to close properly. Clean door seals regularly and replace if damaged.

Ice Maker Maintenance

Level the ice in the storage bin for optimal ice production. Remove lumps if ice is not used regularly. Adjust water supply if ice cubes are too small.

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tech specs

Need more info? Please have a look at the tech specs of the watch. We’ve used Latest technology & quality materials

General Information

  • Brand: Hotpoint
  • Model: FFU00
  • Type: Refrigerator

Electrical Requirements

  • Voltage: Max. 240V
  • Bulb Wattage: 15W for refrigerators

Features

  • Ice Maker: Yes
  • Cool Water Dispenser: Yes
  • Self-diagnosis Function: Yes

Temperature Control

  • Freezer Compartment Setting: Adjustable, Mid setting 3 (Normal)
  • Refrigerator Compartment Setting: Adjustable, Mid setting 3 (Normal)

Safety and Installation

  • Installation: Professional installation recommended
  • Safety: Do not install where temperature goes below 5˚C

Warranty

  • Parts and Labour: 12 months inclusive
  • Replacement Parts: Free for the first 5 years, if fitted by Hotpoint engineer

Hotpoint FFU00 Fridge Freezer - A Comprehensive Overview

The Hotpoint FFU00 Fridge Freezer is designed to seamlessly blend style with functionality, catering to the modern household's diverse refrigeration needs. This spacious appliance boasts a sleek, contemporary design, making it a perfect addition to any kitchen decor. With its advanced refrigeration technology, the Hotpoint FFU00 ensures your food stays fresh for longer by maintaining optimal temperature levels throughout its compartments. The intuitive digital controls allow you to precisely adjust settings according to your needs, offering both convenience and efficiency. Its thoughtful design includes adjustable shelving and a dedicated wine bottle holder, providing versatile storage solutions for all your groceries. Moreover, the integrated water and ice dispenser adds a touch of luxury, ensuring you have chilled drinks at your fingertips. Whether you're catering to a large family or hosting a dinner party, the Hotpoint FFU00 Fridge Freezer stands out as a reliable and stylish choice.