Most common
problems & fixes

Is your Hotpoint HME40N letting you down? Don't worry, we're here to help. Check out our list of the most common problems and how to fix them yourself.

Appliance does not work

Electrical disturbance on the network or brief interruptions of the power supply

Check if the malfunction can be solved on your own; if not, call the nearest Service Centre

Doors do not close properly or seals are damaged

Doors are opened too frequently or temperature set is too high

Check door seals regularly and ensure they are free of debris

Temperature set is too low

SUPER COOL and/or SUPER FREEZE functions are active

Deactivate SUPER COOL and/or SUPER FREEZE functions if not needed

Refrigerator door alarm activates

Door has remained open for more than two minutes

Close the door or press the RESET ALARM button

View all problems & fixes

Quick setup

Follow these easy steps to get your Hotpoint HME40N Refrigerator up and running in no time.

1

Choose an Appropriate Location

Install the appliance in a fresh and well-ventilated room, away from direct sunlight and heat sources such as stoves. Ensure the room is humidity-free and the floor is level and rigid.

2

Ensure Proper Ventilation

Make sure there is enough space around the refrigerator for air to circulate freely. This will help maintain efficient operation and energy conservation.

3

Level the Appliance

If the floor is not perfectly horizontal, adjust the refrigerator by tightening or loosening the rear feet to ensure the appliance is stable.

View the rest of the steps

Eco-Friendly and Efficient

The Hotpoint HME40N is not only a reliable fridge/freezer, but it's also eco-friendly! It’s designed with a commitment to using quality recycled components to lower costs for you and reduce material wastage. Talk about cooling with a conscience!

Rapid Cooling Power

Need to chill something quickly? The HME40N has a rapid cooling function that kicks in just when you need it. It's like having your own personal winter wonderland in your kitchen!

Troubleshooting

The Hotpoint HME40N Refrigerator has some known problems that occur often. Here are some easy to do solutions for the problems or error codes your Hotpoint might be giving you.

Electrical disturbance

The appliance may not work due to electrical disturbances or brief interruptions in power supply. Ensure the appliance is properly plugged in and power is restored. If issue persists, consult the troubleshooting section.

Critical situation indicator

This indicator signals a critical situation such as the door being open or high internal temperature. Address the critical situation by closing the door or adjusting the temperature. Refer to Troubleshooting for further assistance.

Open door alarm

Alarm sounds if the refrigerator door remains open for more than two minutes. Close the door to stop the alarm or press the RESET ALARM button to silence it.

More Troubleshooting

Installation and Placement

The Hotpoint HME40N Refrigerator should be installed in a fresh, well-ventilated room away from direct sunlight and heat sources. It's important to place it on a level and rigid floor. If the floor is not perfectly horizontal, adjust the refrigerator by tightening or loosening the rear feet.

Motor Protection Control

The refrigerator is equipped with a motor protection control system that delays the compressor start by approximately 8 minutes after being switched on. This feature protects the motor and ensures optimal performance.

General Safety Precautions

The appliance should only be used by adults to store and freeze food products. It must not be installed outdoors or exposed to rain and storms. Avoid touching internal cooling elements to prevent skin abrasions or frost/freezer burns.

Cleaning and Maintenance

Before cleaning, always switch off the appliance and disconnect it from the electrical supply. Use lukewarm water and bicarbonate of soda for cleaning compartments and accessories. Avoid using tools other than the provided special scraper for cleaning.

Energy Conservation

To conserve energy, avoid keeping the door open for long periods or opening it too frequently. Ensure cold air circulates freely by not overloading the appliance with food, as this can cause the compressor to work continuously.

Temperature Settings and Functions

The ECO function allows temperature adjustments between +4°C to +6°C for the refrigerator and -18°C to -20°C for the freezer. The HOLIDAY function automatically sets the refrigerator to +12°C and the freezer to -18°C, optimizing energy use when not in regular use.

After Sales Service and Guarantee

Hotpoint provides a fully inclusive 12-month parts and labor guarantee, with free replacement parts for the first 5 years if fitted by a Hotpoint engineer. The guarantee is valid in the UK and Ireland.

Emergency and Malfunction Handling

In case of power cuts or malfunctions, do not open the freezer door to maintain the temperature inside. If the appliance is not working despite checks, contact the nearest Service Centre with the model and serial number from the data plate.

Maintenance

Check out our tips to prevent many common issues and extend the life of your Hotpoint Refrigerator.

Proper Installation

Install the appliance in a fresh and well-ventilated room, away from direct sunlight and heat sources. Ensure it is on a level, rigid floor. Adjust the rear feet if the floor is not perfectly horizontal.

Optimal Usage

Avoid keeping the door open for long periods or opening it too frequently. Do not overfill the appliance; allow cold air to circulate freely. Avoid placing hot food directly into the refrigerator.

Energy Conservation

Ensure doors close properly and seals are intact. Set the correct temperature and avoid using SUPER COOL or SUPER FREEZE functions unnecessarily.

Cleaning and Maintenance

Switch off and unplug the appliance before cleaning. Use lukewarm water and bicarbonate of soda or neutral soap for cleaning. Do not use solvents, abrasive products, bleach, or ammonia.

Avoiding Freezer Burn

Do not touch internal cooling elements with bare skin. Avoid placing ice cubes directly from the freezer into your mouth.

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tech specs

Need more info? Please have a look at the tech specs of the watch. We’ve used Latest technology & quality materials

Electrical Specifications

  • Voltage: 220 - 240 V
  • Frequency: 50 Hz
  • Power Consumption: 150 W

Refrigerant Information

  • Type: R 134 a
  • Quantity: 0.090 kg

Capacity

  • Total Gross Capacity: 340 liters

Freezing Capacity

  • Freezing Capacity: 4.0 kg/24 h

Class

  • Climate Class: N

Hotpoint HME40N: A Detailed Overview

The Hotpoint HME40N is an exceptional fridge/freezer model that combines innovative design with reliable functionality, making it a standout choice for modern households. Manufactured in Italy, this appliance is designed for domestic use, featuring a robust build and efficient cooling capabilities. The HME40N operates on a 220-240 V, 50 Hz power supply and is equipped with a powerful 150 W motor, ensuring consistent performance. Its sophisticated refrigeration system utilizes R134a refrigerant, known for its superior efficiency and environmental friendliness. The fridge offers ample storage space with a total gross capacity of 340 liters, accommodating both fresh and frozen goods with ease. The interior is thoughtfully organized to maximize space, featuring adjustable shelves and door compartments for enhanced convenience. With user-friendly controls and advanced features like the ECO function, which optimizes temperature settings to conserve energy, the Hotpoint HME40N is engineered to meet the demands of today's eco-conscious consumers while providing dependable refrigeration solutions.