Most common
problems & fixes

Is your Samsung DA99-02028A letting you down? Don't worry, we're here to help. Check out our list of the most common problems and how to fix them yourself.

The refrigerator does not work at all or does not chill sufficiently.

The power plug may not be properly connected, or the temperature control on the display panel is not set to the correct temperature.

Check that the power plug is properly connected and set the temperature control to a lower setting if necessary.

The refrigerator is making unusual noises or sounds.

The refrigerator might not be level or stable, or something may have been dropped behind or under it.

Ensure the refrigerator is level and stable and check for objects behind or under it.

Water dispenser is not functioning.

The water line may not be connected or the shut-off valve may not be open.

Ensure the water line is connected and the shut-off valve is open.

Ice is not dispensing.

The water line might not be connected, or the shut-off valve is closed.

Connect the water line and open the shut-off valve.

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Quick setup

Follow these easy steps to get your Samsung DA99-02028A Refrigerator up and running in no time.

1

Choose an Appropriate Location

Do not install the refrigerator in a damp place or where it may come in contact with water, as this can deteriorate the insulation of electrical parts and cause an electric shock or fire.

2

Ensure Proper Ventilation

Allow clearance to the right, left, back, and top when installing. This will help reduce power consumption and keep your energy bills lower.

3

Avoid Low Temperatures

Do not install the refrigerator where the temperature will go below 50°F (10°C).

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The CoolSelect Zone™ Drawer

Imagine having a special drawer that quickly cools your canned drinks in just 60 minutes! The CoolSelect Zone™ is like having your mini magic cooling chamber.

Door Magic

Ever wished your fridge doors could close themselves? Well, the Samsung DA99-02028A has a door that 'catches' and stays open until you decide to close it. It's like having a helpful hand in the kitchen!

Troubleshooting

The Samsung DA99-02028A Refrigerator has some known problems that occur often. Here are some easy to do solutions for the problems or error codes your Samsung might be giving you.

Refrigerator does not work or chill sufficiently

The refrigerator is not operating at all or is not cooling as expected. This could be due to power issues or improper setup. Ensure the power plug is properly connected to the outlet. Verify that the power supply is functioning and the unit is properly installed as per the manual instructions.

Temperature display blinking

The temperature of the freezer or refrigerator may rise temporarily due to frequent door openings or placing a large amount of warm food inside. Allow the appliance to return to its set temperatures. If the display continues blinking, consider resetting the refrigerator by following the reset instructions in the manual.

More Troubleshooting

CoolSelect Zone™ Drawer

The CoolSelect Zone™ Drawer provides additional refrigerator space. It features a 'Quick Cool' option, which allows 1-3 canned beverages to cool within 60 minutes. Beverages should be removed to utilize this feature effectively.

Safety Precautions

Do not install the refrigerator in damp places or where it may contact water, as this can deteriorate insulation and cause electric shock or fire.

Using the Doors

The refrigerator doors have a feature that ensures they close fully and are securely sealed. If opened beyond a certain point, the doors will 'catch' and stay open.

Filter Replacement

To prevent water damage, do not use generic water filters. After replacing the filter, press the Filter Change button for 3 seconds to reset the schedule.

Installation Requirements

Ensure sufficient air exhaust at the refrigerator base and the back wall. Do not cover air vent openings. Allow clearance on all sides when installing to reduce power consumption and lower energy bills.

Power Freeze Function

The Power Freeze function should be activated at least 24 hours before freezing large amounts of food. It helps maintain optimal freezer temperatures.

Child Lock Function

Activate the Child Lock by pressing the Power Cool and Fridge buttons simultaneously for 3 seconds. This locks all buttons and disables the water and ice dispenser levers.

Temperature Settings

The freezer temperature can be set between -14°C (8°F) and -25ºC (-14°F). Use the Freezer button to adjust as needed.

Maintenance

Check out our tips to prevent many common issues and extend the life of your Samsung Refrigerator.

Ensure Proper Installation

Allow clearance to the right, left, back, and top when installing the refrigerator to reduce power consumption and maintain efficient operation.

Maintain Air Ventilation

Ensure sufficient air exhaust at the refrigerator base and at the back wall of the refrigerator. Do not cover air vent openings.

Regular Temperature Checks

Monitor the refrigerator's temperature settings on the main display panel to ensure optimal cooling and energy efficiency.

Use Power Freeze Function Correctly

If needing to freeze a large amount of food, activate the Power Freeze function at least 24 hours in advance to ensure efficiency.

Prevent Water Damage

Avoid using generic brands of water filters in your Samsung Refrigerator to reduce the risk of water damage.

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tech specs

Need more info? Please have a look at the tech specs of the watch. We’ve used Latest technology & quality materials

General Specifications

  • Model Number: DA99-02028A
  • Type: Side-By-Side Refrigerator

Dimensions & Weight

  • Installation Type: Free Standing

Features

  • Digital Panel: Displays same temperature as shown on display panel
  • CoolSelect Zone™ Drawer: Allows extra refrigerator space with quick cool feature
  • Power Freeze Function: Quickly freezes items, ideal for easily spoiled items
  • Ice Type Options: Cubed, Crushed, or Ice feature off
  • Child Lock Function: Locks all buttons and levers

Safety & Maintenance

  • Water Filter: Use only Samsung brand filters
  • Installation Warning: Do not install where temperature goes below 50°F (10°C)

Temperature Settings

  • Freezer Temperature Range: -14°C (8°F) to -25°C (-14°F)
  • Fridge Temperature Range: 1°C (34°F) to 7°C (45°F)

Samsung DA99-02028A Refrigerator

The Samsung DA99-02028A is a state-of-the-art refrigerator designed to enhance your kitchen experience with its advanced features and sleek design. This appliance boasts a digital panel that mirrors the display panel, ensuring that users have precise control over their refrigeration needs. One of the standout features is the CoolSelect Zone™ Drawer, which offers additional refrigerator space and allows for quick cooling, making it perfect for chilling beverages swiftly. This refrigerator model is also equipped with a door opening and closing feature that ensures the doors close fully and remain securely sealed, thereby maintaining the optimal temperature inside. Additionally, the Samsung DA99-02028A supports energy efficiency through its design, which allows for sufficient air exhaust and clearance to reduce power consumption, keeping your energy bills manageable. Its safety features include a child lock function and a power cool button, further enhancing its user-friendly nature. Perfect for modern homes, this refrigerator combines functionality with style, making it a must-have for anyone looking to upgrade their kitchen appliances.