Most common
problems & fixes

Is your Samsung FTQ307NWGX letting you down? Don't worry, we're here to help. Check out our list of the most common problems and how to fix them yourself.

The surface units will not maintain a rolling boil or will not cook fast enough.

There was a power failure.

Reset the clock.

Drawer does not slide smoothly or drags.

The drawer is out of alignment or over-loaded.

Fully extend the drawer and push it all the way in. Reduce weight.

The range is not level.

The appliance has been installed improperly.

Place the oven rack in the center of the oven.

Food does not broil properly.

The oven controls have been set incorrectly.

Press the BROIL pad and position the rack properly.

View all problems & fixes

Quick setup

Follow these easy steps to get your Samsung FTQ307NWGX Oven up and running in no time.

1

Unpacking the Oven

Carefully remove all packaging materials, ensuring you have all the components listed in the user manual. Check for any potential damage that may have occurred during transit.

2

Installation Location

Choose a level and stable location for your oven, ensuring it is not directly exposed to sunlight or moisture. Maintain a safe distance from walls and cabinets, as specified in the manual.

3

Electrical Connection

Ensure the oven is properly connected to a grounded electrical outlet. Follow the detailed electrical installation instructions provided in the manual to ensure safety and compliance with local regulations.

View the rest of the steps

Steam Quick Magic!

Ever wished cleaning could be done in a snap? Enter Steam Quick™! This magical feature uses high-temperature steam to clean your oven in just 20 minutes. Say goodbye to hassle, odors, and chemicals!

Space Galore

With a massive 5.9 cubic feet of oven space, this Samsung range gives you room to cook up a storm. It's like having a culinary stadium right in your kitchen!

Troubleshooting

The Samsung FTQ307NWGX Oven has some known problems that occur often. Here are some easy to do solutions for the problems or error codes your Samsung might be giving you.

CODE SE

Shorted key Press the CLEAR/OFF pad and restart the oven. If the problem persists, disconnect all power to the range for at least 30 seconds and then reconnect the power.

CODE E-27

Oven sensor opened Press the CLEAR/OFF pad and restart the oven. If the problem persists, disconnect all power to the range for at least 30 seconds and then reconnect the power.

CODE E-28

Oven sensor shorted Press the CLEAR/OFF pad and restart the oven. If the problem persists, disconnect all power to the range for at least 30 seconds and then reconnect the power.

More Troubleshooting

Enhanced Convenience

The Samsung FTQ307NWGX Oven features Steam Quick™, Samsung’s unique technology for light-duty cleaning jobs. It cleans the inside of your range with high-temperature steam in just 20 minutes, making it easy to keep your oven clean without hassle, odor, or chemicals.

Induction Cooktop Features

The induction cooktop provides quick, efficient cooking and is designed with touch control sensors for easy operation. It includes a Power Boost control for rapid heating and a Simmer Control for delicate tasks.

Safety Features

The oven is equipped with a child safety lock and ensures potentially hot surfaces are marked for safety. Each control is designed to prevent accidental usage.

Surround Airvection™ Technology

This technology includes a third heating element and a multi-fan system that circulates heat evenly for efficient energy consumption and consistent cooking results.

Spacious Capacity

With a capacity of 5.9 cubic feet, the FTQ307NWGX Oven offers more space than any of its competitors in the U.S., allowing for more efficient and versatile cooking.

Oven Control Panel

The oven control panel allows you to set the clock, kitchen timer, and includes features like baking, convection baking, roasting, broiling, and more. It also includes a Custom Cook feature to record and recall your favorite recipe settings.

Cleaning Options

The oven includes both steam-cleaning and self-cleaning options. Steam-cleaning is effective for light cleaning, while self-cleaning is suitable for heavier-duty tasks by burning off grease and residue.

Sound Control

The oven controls can be set to operate silently, allowing you to turn the sound on or off by pressing the Oven Light and the 0 number pad simultaneously for 3 seconds.

Maintenance

Check out our tips to prevent many common issues and extend the life of your Samsung Oven.

Regular Cleaning

Clean the ventilating hoods frequently to ensure efficient operation. Use Steam Quick™ technology for light-duty cleaning jobs. This cleans the inside of your range with high-temperature steam in just 20 minutes.

Self-Cleaning Mode

Before initiating a self-cleaning cycle, remove the wire rack, broil pan, broil pan insert, all cookware, and any aluminum foil from the oven. Vent your kitchen with an open window or use a ventilation fan or hood during the cycle.

Handling Spills

Remove excess spillage and utensils before performing self-cleaning to prevent malfunctions. If the self-clean mode malfunctions, turn off the oven and disconnect the power supply. Contact a qualified technician for service.

Anti-Tip Device

Ensure the range is secured by a properly installed Anti-Tip device to reduce the risk of tipping. Check if the devices are installed correctly by following the installation manual instructions.

Safety Precautions

Always disconnect power to the appliance before servicing by removing the fuse or switching off the circuit breaker. Avoid disassembling or repairing parts unless specified in the manual. Refer servicing to qualified personnel.

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tech specs

Need more info? Please have a look at the tech specs of the watch. We’ve used Latest technology & quality materials

General Features

  • Model Number: FTQ307NWGX
  • Steam Quick Cleaning: Yes, using high-temperature steam for light-duty cleaning
  • Capacity: 5.9 cubic feet
  • Surround Airvection: Yes, with a third heating element and a multi-fan system

Cooking Features

  • Induction Cooktop: Yes
  • Convection Baking: Yes
  • Convection Roasting: Yes
  • Proofing: Yes

Cleaning Features

  • Self-Cleaning: Yes
  • Steam-Cleaning: Yes

Control Features

  • Custom Cook: Yes, record up to 3 different recipe settings
  • Sabbath Mode: Yes

Warranty

  • General Warranty: 1 Year Parts and Labor
  • Glass Cooktop Parts Warranty: 5 Years

Samsung FTQ307NWGX Electric Induction Range

The Samsung FTQ307NWGX Electric Induction Range seamlessly combines modern technology with user-friendly features to elevate your cooking experience. This range boasts a substantial 5.9 cubic feet oven capacity, providing ample space for preparing large meals or multiple dishes simultaneously. Its standout feature, the Surround Airvection™ technology, enhances cooking efficiency by distributing heat evenly thanks to a third heating element and a multi-fan system, ensuring consistently delicious results. The range also prioritizes convenience and cleanliness with the innovative Steam Quick™ feature, allowing a hassle-free cleaning experience by using high-temperature steam to clean the oven in just 20 minutes without the need for chemicals. Whether you're an aspiring chef or a culinary enthusiast, the Samsung FTQ307NWGX is designed to meet diverse cooking needs while adding a touch of elegance to your kitchen.