Most common
problems & fixes

Is your Samsung RSG309** letting you down? Don't worry, we're here to help. Check out our list of the most common problems and how to fix them yourself.

Refrigerator does not work at all or does not chill sufficiently

Water tank may be frozen due to low temperature setting

Select a warmer setting on the main display panel

Display does not work

Temperature control on display panel may be set incorrectly

Press reset button for over one second to reset memory and set to warmer temperature

Unusual noises or sounds

Refrigerator might not be level or stable

Check that the refrigerator is level and stable

Water dispenser not functioning

Water line might not be connected or shut-off valve closed

Ensure water line is connected and shut-off valve is open

View all problems & fixes

Quick setup

Follow these easy steps to get your Samsung RSG309** Refrigerator up and running in no time.

1

Unpacking the Refrigerator

Carefully remove all packaging materials and the tape that secures the accessories inside and outside the refrigerator. Make sure to check for any damage that may have occurred during shipping.

2

Positioning the Refrigerator

Place the refrigerator in a well-ventilated area away from direct sunlight and heat sources. Ensure that there is enough space around the refrigerator for proper ventilation—at least 2 inches from the back wall and 1 inch on each side.

3

Leveling the Refrigerator

Adjust the leveling legs located at the front of the refrigerator to ensure that it stands level. Use a spirit level to check that the refrigerator is level from side to side and front to back.

View the rest of the steps

Larger Capacity

The Samsung RSG307 and RSG309 refrigerators have plenty of space for all your groceries, beverages, frozen foods, and leftovers. It's the perfect size for any occasion - holiday celebration, family reunion, or Super Bowl party!

Twin Cooling System

Say goodbye to mixed smells! The Twin Cooling System ensures the fridge and freezer are cooled separately, boosting efficiency and keeping your food fresh.

Troubleshooting

The Samsung RSG309** Refrigerator has some known problems that occur often. Here are some easy to do solutions for the problems or error codes your Samsung might be giving you.

Cooling Off Mode

Cooling Off mode is activated. The refrigerator's fan motor and lights work, but compressors do not run, and the fridge and freezer do not cool. To cancel Cooling Off mode, touch and hold the Energy Saver and Power Freeze buttons for 3 seconds. The refrigerator chime will sound, and temperature display will stop flashing OF OF.

Water Filter Indicator

The water filter indicator light is red. Replace the water filter. After replacing, reset the filter indicator by touching and holding the Alarm button for 3 seconds.

Ice Off Indicator

The Ice Off indicator is lit, indicating the ice maker has stopped making ice. Ensure there is no issue with the water supply or ice bucket. Press the Ice Off button for 3 seconds to reactivate ice making if needed.

More Troubleshooting

Larger Capacity

The Samsung Side-by-Side Refrigerator RSG307** and RSG309** models offer ample space for groceries, beverages, frozen foods, and leftovers, making them suitable for various occasions such as holiday celebrations and family reunions.

Twin Cooling System

These models feature a Twin Cooling System with two evaporators, allowing the refrigerator and freezer to cool independently for more efficient operation. This system provides even cooling and helps maintain ideal temperatures to keep food fresh longer.

TFT-LCD Display (RSG309**)

The RSG309** model includes an 8-inch TFT-LCD Display offering various functions such as recipe information, photo saving, and updates on weather or news.

Child Lock and Safety Features

The refrigerator includes a Child Lock function that locks the display panel and dispenser buttons. Safety features warn against hazards like blocked air holes and advise on safe usage to prevent personal injury or damage.

Wi-Fi Connectivity (RSG309**)

When connected to a wireless network, the RSG309** model offers features like displaying the current weather, accessing Twitter, and playing music via Pandora Internet radio.

Energy Efficiency

The Energy Saver function is automatically set to 'ON' when power is supplied to the refrigerator. It helps to improve energy efficiency and can be turned off if condensation appears on the doors.

Clearview In-door Ice System

The ice maker is located directly on the freezer door, saving valuable shelf space. The see-through glass lets users easily check the amount of ice available.

LED Tower Lighting

The LED lighting system illuminates every corner of the fridge, making it easier to find items while emitting less heat compared to conventional bulbs, thus affecting temperature management minimally.

Advanced Control Panel

The control panel allows users to adjust settings such as fridge and freezer temperatures, activate Power Freeze and Power Cool functions, and manage ice and water dispensing options.

Maintenance

Check out our tips to prevent many common issues and extend the life of your Samsung Refrigerator.

Proper Installation

Ensure the appliance is positioned for easy access to a power source and is safely grounded. Avoid placing the refrigerator directly in sunlight or near sources of heat to prevent overheating.

Temperature Settings

Regularly check and adjust the temperature settings using the control panel. The recommended settings are 37°F for the fridge and 0°F for the freezer. Adjust these settings based on the contents and frequency of door opening.

Energy Saver Mode

Activate the Energy Saver mode to improve energy efficiency. If condensation or water drops appear on the doors, turn off the Energy Saver mode to avoid moisture buildup.

Regular Cleaning

Clean the interior and exterior of the refrigerator regularly using a soft cloth and mild detergent. Ensure the power plug is clean to prevent the risk of fire.

Door and Seal Maintenance

Check the door seals regularly to ensure they are clean and free from debris to maintain efficient cooling and to prevent air leakage.

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tech specs

Need more info? Please have a look at the tech specs of the watch. We’ve used Latest technology & quality materials

Capacity

  • Refrigerator Capacity: Larger Capacity for groceries, beverages, frozen foods, and leftovers

Design

  • Display: 8” TFT-LCD Display (RSG309) with various functions like recipe information, photo saving, weather, and news

Cooling System

  • Twin Cooling System: Refrigerator and freezer have two evaporators; cooled individually for efficiency
  • Surround Multi Air Outlets: Cooling air flows out through multiple outlets at every shelf level

Lighting

  • LED Tower Lighting: Illuminates every corner; emits less heat than conventional lighting

Energy Efficiency

  • Energy Saver Mode: Automatically set to 'ON' when powered; can be turned off if condensation appears

Ice System

  • Clearview In-door Ice System: Located on the freezer door with a see-through glass for easy checking

Temperature Control

  • Freezer Temperature: Set between 8°F and -8°F; Power Freeze option available
  • Fridge Temperature: Set between 34°F and 46°F; Power Cool option available

Safety Features

  • Child Lock: Locks display panel and dispenser buttons

Samsung RSG307** Refrigerator

The Samsung RSG307** refrigerator is a masterful blend of design and functionality, offering a spacious and efficient solution for modern kitchens. With its impressive capacity, this side-by-side refrigerator provides ample room for all your groceries, beverages, frozen foods, and leftovers, making it an ideal choice for hosting events like holiday celebrations or family reunions. The Twin Cooling System ensures that both the refrigerator and freezer compartments maintain optimal temperatures independently, preserving food freshness and minimizing odor transfer. Complemented by LED Tower Lighting, every corner of the fridge is brightly illuminated, making it easier to find what you need while also consuming less energy. The RSG307** model emphasizes energy efficiency with its intuitive control panel and Energy Saver feature, ensuring lower electricity bills without compromising on performance.