Most common
problems & fixes

Is your Samsung SU-2930 letting you down? Don't worry, we're here to help. Check out our list of the most common problems and how to fix them yourself.

Cleaner won't run

Not firmly plugged in, no voltage in wall plug, blown fuse or tripped breaker

Plug unit in firmly, check fuse or breaker, replace fuse or reset breaker

Poor job of dirt pickup

Full or clogged Dirt Cup, broken or worn belt

Empty the Dirt Cup and check for blockages, replace belt

Dust escapes the Dirt Cup

Dirt Cup improperly installed

Re-install the Dirt Cup

Abnormal sound

Strange sound like rushing air

Check for clogs in hose, nozzle area and or filters, clear or clean any clogs or blockages

View all problems & fixes

Quick setup

Follow these easy steps to get your Samsung SU-2930 Vacuum Cleaner up and running in no time.

1

Attaching the Handle

Stand the vacuum upright and slide the base of the handle firmly into the grooves at the top of the vacuum body. Insert the screw provided into the existing hole. Tighten the screw securely with a screwdriver. Before securing the handle, please check that the handle is fitted to the vacuum body and make sure there’s no gap.

2

Attaching the Hose and Tools

Slide the extension wand and the crevice tool together into the storage clip. Attach the Mini Turbo Brush by putting the rib at the bottom of the Mini Turbo Brush on two hooks of the Handle. Snap the Mini Turbo Brush into place as shown.

3

Connecting the Hose

Line up the tabs on the base of the Twist Snap Hose with the corresponding notches on the hose collar as shown. Slide the end of the hose wand with tabs into the Hose Wand Base.

View the rest of the steps

Turbo Time!

The Samsung SU-2930 comes with a Mini Turbo Brush that's perfect for zipping through small areas like stairs and upholstery. Just press gently to keep it spinning smoothly!

Reach for the Stars!

With its Extension Wand, the SU-2930 lets you clean those hard-to-reach places. Perfect for curtain tops, baseboards, and behind furniture!

Troubleshooting

The Samsung SU-2930 Vacuum Cleaner has some known problems that occur often. Here are some easy to do solutions for the problems or error codes your Samsung might be giving you.

Cleaner won't run

The vacuum cleaner is not turning on. Ensure the unit is firmly plugged into a power source. Verify if there is voltage in the wall plug. Check and replace any blown fuses or reset tripped breakers. Clean any blocked or dirty filters as per manual instructions.

Poor job of dirt pickup

The vacuum cleaner is not effectively picking up dirt. Empty a full or clogged Dirt Cup and check for blockages. Replace any broken or worn belts.

Dust escapes the Dirt Cup

Dust is escaping from the dirt cup, indicating improper installation. Re-install the Dirt Cup properly.

More Troubleshooting

Product Registration

Register your Samsung SU-2930 Vacuum Cleaner at www.samsung.com/global/register to ensure you receive updates and support.

Usage Precautions

Avoid picking up flammable materials or hard, sharp objects, as these can damage the vacuum cleaner and pose a fire hazard.

Tool Attachments

Includes a Mini Turbo Brush for stairs and upholstery, a Wooden Floor Brush for bare floors (select models), and tools for cleaning furniture, drapes, stairs, or corners.

Maintenance Tips

Regularly empty the Dirt Cup and clean the filters to maintain optimal performance. The Dirt Cup should be emptied when the dirt reaches the 'Full' line.

Filter and Belt Maintenance

Ensure the Pre-Motor and Post-Motor filters are in place before use. Check the belt regularly to ensure it is in good condition as it is crucial for the agitator's rotation.

Safety Instructions

Always unplug the vacuum cleaner before maintenance or when not in use to avoid electric shock. Do not use if the cord is damaged or if the vacuum has been dropped in water.

Operational Controls

The vacuum cleaner features an ON-OFF Power switch. It has multiple handle positions for storage, general operation on carpet and floors, and low positions for reaching under furniture.

Height Adjustment

The vacuum cleaner allows for carpet height adjustments to optimize cleaning. Use the lowest setting for bare floors and higher settings for deep pile carpets.

Troubleshooting

Common issues include the vacuum not running due to a lack of power or a blown fuse, or poor dirt pick-up due to a full Dirt Cup or clogged filters.

Maintenance

Check out our tips to prevent many common issues and extend the life of your Samsung Vacuum Cleaner.

Regular Maintenance

Familiarize yourself with the maintenance tasks as proper use and care will ensure continued cleaning effectiveness. Regularly check and clean filters and the Dirt Cup to prevent blockages.

Empty the Dirt Cup

Empty the Dirt Cup when the dirt reaches the 'Full' line on the side. Disconnect from the outlet, slide the Cyclone-Lever to 'Unlock', remove and empty the cup, then reattach and 'Lock'.

Check for Blockages

If you notice a change in the vacuum motor sound, check the hose and nozzle for blockages. Disconnect from the outlet before clearing any blockages.

Filter Maintenance

Do not operate the cleaner without the Pre-Motor and Post-Motor filters in place. The Hepa-Filter must be replaced when dirty as it is not washable.

Belt Check

The belt is crucial for the agitator's rotation. Check its condition regularly and replace if necessary for effective operation.

)

tech specs

Need more info? Please have a look at the tech specs of the watch. We’ve used Latest technology & quality materials

General Specifications

  • Model Name: Samsung SU-2930
  • Type: Vacuum Cleaner
  • Usage: Household Use Only

Design and Build

  • Handle Positions: Upright, Operating, Low
  • Transporting: Tilt and push forward
  • Height Adjustment: Dial with settings for different carpet piles

Performance Features

  • Power Switch: Located on handle
  • Cyclone-Lever: For Dirt Cup removal and lock
  • Mini Turbo Brush: Rotating brush for small areas

Attachments and Tools

  • Crevice Tool: For corners and baseboards
  • Extension Wand: For extended reach
  • Combination Tool: For furniture and drapes

Safety and Maintenance

  • Filters: Hepa-Filter, Pre-Motor, and Post-Motor Filters
  • Belt: Located under bottom plate, crucial for agitator rotation
  • Blockage Clearing: Check hose and Dirt Cup for clogs

Samsung SU-2930 Vacuum Cleaner: A Professional Cleaning Solution

The Samsung SU-2930 Vacuum Cleaner is a top-tier appliance designed to meet all household cleaning needs with efficiency and ease. Boasting a sleek design, this vacuum cleaner is equipped with a powerful motor that ensures thorough cleaning across various surfaces. Its advanced filtration system, featuring both pre-motor and post-motor filters, captures fine dust particles, making it an excellent choice for those concerned with indoor air quality. The SU-2930's ergonomic handle and lightweight design make maneuvering around furniture and tight spaces a breeze, while the versatile attachments, including a mini turbo brush and crevice tool, cater to every cleaning task from upholstery to hard-to-reach corners. With its durable construction and user-friendly controls, the Samsung SU-2930 seamlessly combines practicality and performance, ensuring a spotless home environment effortlessly.